10.0

really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
79,438 miles

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« Read the previous 20 complaints

problem #53

Mar 252017

Murano

  • 40,350 miles
My 2009 Nissan Murano has a brake problem that is a safety issue. The break pedal will go to the floor and not stop. If you pump the brakes, the brakes will start working.this has happened several times. The first time it happened I took it to the dealer and they said they could not find any thing wrong. I was advised by them to continue to drive it. The next time it happened I was able to get it to the dealer and this time it happened with one of the service personal. This was documented in the report. It was checked out and nothing could not be found. I am concerned that it might not stop in a panic stop and result in an accident with injury or death. Every time it happens the car was moving on a smooth road in the city and was braking at a traffic light.

- Longview, TX, USA

problem #52

Mar 172017

Murano

  • 64,000 miles
New brakes 2016 complete. In February.2017 brake pedal became spongey while attempting to stop. If you push hard enough, it will go to the floor. This happens quite often.replaced the master cylinder, did not help. While attempting to stop at a stop sign, the right front tire hit a patch of ice, and the break puddle went to the floor.

- Darien, CT, USA

problem #51

Aug 122013

Murano 6-cyl

  • 40,000 miles
The contact owns a 2009 Nissan Murano. The contact stated that while driving at various speeds, the vehicle would hit a bump on the road and the brakes became inoperable without warning while the brake pedal being depressed. The contact also stated that the brake pedal was depressed to the floorboard in order to come to a complete stop. The vehicle was taken to a dealer where the failure could not be determined. The failure was persist. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000. Updated 05/31/17 the consumer stated the last failure resulted in damage to the left rear fender at 123,000 miles. Updated 08/03/2017

- Manahawkin, NJ, USA

problem #50

Mar 062017

Murano

  • 87,000 miles
My brakes went out. The brake caliper or ABS pump is bad. They are expensive parts to rplace one and then replace the other espically whem the brake master cylinder may go back out in 6 months. I see many complaints that it went bad in 3 to 6 months

- Wilmer, AL, USA

problem #49

Mar 012017

Murano

  • 72,470 miles
ABS" I have lost brake pressure twice, 6 months apart. First time I was exiting interstate 40, hit a small hole in the road before the stop light and my brake peddle went to the floor. Thankfully I was able to stop. The "spongy" brake continued until I stopped about 5 minutes later. After turning the car off and restarting, the brakes were fine. The next instance was when I was leaving work. Again, I hit a small bump in the road and the brake peddle went to the floor. The "spongy" brake continued until I stopped, turned my car off and restarted. The brakes were fine after that. I'm concerned for my safety. What happens next time when I have no brakes at all"

- Valdese, NC, USA

problem #48

Feb 162017

Murano

  • 60,088 miles
1. drove vehicle to town to get groceries. At the first stop sign the brake pedal went all the way to the floor. Had to pump brakes after car did not stop. Stopped in middle of intersection. 2. drove car back home. Called the aubert tow service in indianola, ia and they picked up car on a flat bed trailer and delivered to aviitt automotive in indianola, ia. 3. I am closing a copy of the defective issue on the Nissan. The ABS brake actuator and electric unit failed. 4. miles on the vehicle is 60,088. 5. the date of the incident is 2-16-2017 6. the mechanic stated the actuator in the 2009 was replaced on later Murano. 7 there is no recall on the 2009 Nissan Murano

- Indianola, IA, USA

problem #47

Feb 082017

Murano 6-cyl

  • 2 miles
Spongy brake; had to brake pushing pedal almost down to the floor. No warning. Mechanic thought it was a cylinder issue but not the issue. Nissian mechanic stated it's a common problem with the 2009 nissian Murano & the solution is to repair the ABS motor modulator valve. Car has 91,000 miles...updated 03/29/17

- Altamonte Springs, FL, USA

problem #46

Feb 032017

Murano

  • 30,000 miles
Brake pedal went to floor without warning. Vehicle fail to stop. Nissan dealer diagnosed a failed ABS system. New model Muranos have a recall for the same thing but not the 2009.

- Philadelphia, PA, USA

problem #45

Jan 232017

Murano

  • 3 miles
Vehicle has developed a soft brake pedal that requires the pedal be depressed completely to the floor to initiate braking. Brake pads, brake fluid, and brake lines have been checked with no apparent issues. Numerous owners of this vehicle make/model are reporting this same issue with no apparent resolution. I'm very concerned about the safety issue this problem presents while operating this vehicle. Nissan needs to step in and identify the root cause and corrective action to prevent unnecessary injuries or loss of life.

- Destin, FL, USA

problem #44

Jan 232017

Murano

  • 135,000 miles
While applying my brakes to stop I hit a bump and I couldn't brake. My brakes lost all pressure, the peddle went all the way to the floor and I was unable to stop my vehicle at the stop sign. I ran the stop sign and slowly I got my vehicle to stop by lowering my gear. I had already replaced my break pads and rotors last year and my fluids had been checked just a month ago. I took my vehicle to the shop and they checked my brakes and the fluid which were all fine. The shop was able to make this condition happen numerous times over and diagnosed the problem. The ABS valve was stuck open when hitting a bump and thus no brake pressure. I looked on the recall website and noticed this same issue happened to the 2014 and 2015 models and this had been recalled for these vehicles. Also, I went online and found a blog of complaints about this same issue with the 2009 vehicle from other owners. This should be recalled just like the other years. Very scary to have had this happen and know that it may happen again.

- Pataskala, OH, USA

problem #43

Jan 072017

Murano 6-cyl

  • 129,000 miles
2009 Nissan Murano loses brake pressure after hitting bumps while braking. Brake pedal goes soft and driver is required to push brake pedal 3/4 of pedal travel before brakes enact. We've owned this vehicle 05/2015 and this is the 4th rime this has happened. Vehicle is in this condition presently. Once stopped the vehicle stays put. The symptom corrects itself between a few hours to 1-2 days. I've had a local dealer look at vehicle but symptom was gone on arrival. At their suggestion, they replaced the brakes. It's very sporadic as to when it happens or the severity of the bumps to cause issue. The brakes fluid is clean and at proper level, rotors are in good shape, and no warning or ABS lights on dashboard. There also has been no codes thrown by computer. I removed and reseated ABS fuse but issue still remains. A quick online search reveals multiple owners having same issue since at least 2010. Although the brakes don't fail entirely, it can cause accidents when pedal travel requirements change upon braking. It may be a pre-cursor to a complete failure if not addressed.

- Piedmont, OK, USA

problem #42

Jan 012013

Murano

  • miles
After every time the ABS has been engaged from sliding on ice/snow etc, the brakes are extremely soft and spongy. Lasts about a week or so before the brakes return to normal. Previously had dealership look at the problem but they were unable to find the cause. Has been going on for at least the last few years

- Ephrata, PA, USA

problem #41

Jan 032017

Murano 6-cyl

  • 137,000 miles
We have had two incidents now where the brakes have failed on our 2009 Murano. After hitting a pot hole while entering an intersection, I tried to turn right. I went to hit my brakes in the turn but found they were not working. I pushed the pedal to the floor with no change. I then repeatedly pumped the breaks to get some kind of traction and was eventually able to come to a stop. Because of my location in the intersection, I then had to continue to clear the area. The brakes continued to be "soft" until I was able to get to a safe place. I turned the vehicle off and restarted after several minutes. The brake system appeared to reset and I had no further problems. The first occurrence with brakes failing was several weeks ago, the same thing happened while my daughter was driving. She hit a bump in the road, and then lost all braking. Her speed was minimal and she was able to stop. The vehicle was turned off and restarted and there were no other problems until today. New brakes and rotors were put on approximately 9 months ago.

- New Bern, NC, USA

problem #40

Dec 302016

Murano

  • 106,000 miles
The contact owns a 2009 Nissan Murano. While driving 60 mph, the brake pedal was depressed, but the vehicle accelerated instead. Each time the brake pedal was depressed, the vehicle would accelerate at a high speed. The brake pedal was depressed to the floor. The contact placed the vehicle in park, but the engine kept revving. The contact was able to turn the vehicle off, but once it restarted, the rpms kept increasing and a popping sound was heard. The vehicle was turned off again and operated normally when it was restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 106,000.

- Bowling Green, OH, USA

problem #39

Sep 012016

Murano

  • 99,000 miles
The brakes in our 2009 Nissan Murano intermittently fail about once or twice a month. When a failure occurs the brake pedal goes down to the floor and the vehicle slows, but does not stop. Several occurrences required a swerve off the road to avoid a collision. Several, but not all of these occurrences were preceded by a jolt to the vehicle (pothole, railroad track, etc.). no warning lights or ABS lights come on and no error codes are set. The condition lasts for a few minutes to a few hours then returns to completely normal operation. The local Nissan dealership cannot find anything wrong with the vehicle and were unable or unwilling to help.

- Blacksburg, VA, USA

problem #38

Nov 232016

Murano

  • 43,000 miles
After going over a bump in the road while braking, the brake pedal became very soft, requiring that one push the brake pedal almost completely to the floor in order to stop the car. The brakes did stop the car but required great force, and the pedal went to the floor. Returned to normal overnight. Three weeks later same thing happened again, this time after hitting a pothole. Went away after several days. Third time happened without hitting any bumps. Dealer says it is ABS actuator and will cost $2500 to fix. Unless it is fixed, though, the brake pedal goes to the floor without even slowing the car down until the last second, and you are never sure it is going to stop at all!

- Fort Myers, FL, USA

problem #37

Jul 112016

Murano

  • 73,000 miles
The contact owns a 2009 Nissan Murano. After driving over a pothole, the brakes failed to function and the emergency brake had to be applied. The dealer was notified of the failure. The vehicle was taken to an independent mechanic who was unable to replicate and diagnose the failure. The manufacturer was notified of the failure and provided no solution. The approximate failure mileage was 73,000.

- Greenville, SC, USA

problem #36

Nov 012016

Murano

  • 66,000 miles
Brakes suddenly are spongy and soft. Need to be depressed much more than normal. This is a condition that has appeared suddenly. Took car to mechanic and he replaced rear brakes, turned rotors, and replaced the master cylinder twice, both resulting in the same spongy brake condition.

- New Orleans, LA, USA

problem #35

Feb 022016

Murano

  • 99,000 miles
At approximately 99,000 miles I encountered a limited number of instances when the brake pedal lost pressure, becoming very "soft", while driving. The situation became dangerous as the brakes were less responsive. The brake pedal would displace several inches and the car would be difficult to stop. After parking for a period, brake operation appeared to return to normal. I eventually suspected the issue was triggered by the ABS. I took to the dealer, described the issue and requested a brake diagnostic which confirmed that the ABS actuator was defective. Now facing a repair of ~$2400 which can't be avoided as having the ABS system malfunction represents a significant hazard. My daughter is driving this vehicle at college and likely would not be experienced to handle what I experienced. While at just over 100,000 miles, this vehicle has been maintained very well and this type of system defect seems unusual and dangerous.

- Carmel, IN, USA

problem #34

Nov 082016

Murano

  • 42,253 miles
While driving on the road, after my car hit a raccoon the break pedal went soft and lost pressure totally and the car was not stopping. I was eventually able to get the car stopped after a few hundred meters by using the parking break. The break pedal was pressed completely to the floor and no pressure at all. I was lucky to be able to stop the car without collision with the break sudden out of control, but really in a panic with extreme concerns of my driving safety. I turned off the car for a while and turn back on, the break returned to normal and I could drive my car home slowly. I brought my car to the dealer next day and the issue seems well known by the dealer but they have nothing to do to solve it. This break issue happened few times before while driving over a bump. I found this is most likely the same ABS motor modulator issue others have claimed, Nissan should set a recall to fix this asap to avoid tragedies on the road.

- Calgary, AK, USA

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