10.0
really awful- Crashes / Fires:
- 13 / 0
- Injuries / Deaths:
- 10 / 0
- Average Mileage:
- 79,438 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When driving the 2009 Nissan Murano the brake pedal began to lose any firmness and it would go all the way to the floor; the brakes barely worked enough for me to get home. My husband troubleshot the vehicle and there were no leaks, air in the system, or worn brake pads. He researched and found that if the ABS fuse is removed the brake pedal goes back to normal while driving, but there will be no anti-lock brakes once the fuse is removed. When the fuse was replaced the pedal kept the firmness; this is not a mechanical issue, but more like an electronic problem with the ABS.
- Ocean Springs, MS, USA
Brakes failed....driving at about 45 mph on hwy 90 in pass christian Ms. Coming up to a red light and applied brakes and the car slowed down to around 30 mph and then brake pedal went to the floor. Tried pumping the brake pedal but no respose from the brakes. We ran into a car stopped at the red light.
- Gulfport, MS, USA
On 2 occasions the break pedal went to the floor while applying the breaks while driving the vehicle in traffic while on the city street. I was able to pump the breaks and stop the vehicle but the breaking ability was greatly reduced.
- Jacksonville Beach, FL, USA
I was braking at a stop light when I hit a pot hole and the brake pedal went almost to the floor, I was able to pump them up enough to get home. I don't have any leaks at cylinders and my pads are new and my fluid level is ok I am an aircraft mechanic and understand how ABS systems work the next day the brakes were still loosing pressure so I took a rubber mallet and tapped on the ABS valve while my friend applied pressure to the brake pedal, the problem immediately went away. It looks like the ABS anti skid valve is internally bypassing fluid I called my Nissan service center and they said there are no recalls on the ABS anti skid module
- Quinlan, TX, USA
The pressure when applying brakes goes out and requires you to press brake pedal all the way to the floor, not requiring driver enough time to brake properly and can create a tragedy in rush hour traffic. Happens while driving.
- Brooklyn Park, MN, USA
The contact owns a 2009 Nissan Murano. While driving 25 mph, another vehicle crashed into the front of the contact's vehicle. The air bags failed to deploy. The driver sustained face injuries, the front passenger who was pregnant sustained stomach injures, the fetus sustained a fracture on the leg, and the rear passenger sustained head injures. All passengers required medical attention. A police report was filed. The vehicle was not diagnosed, but was taken to an auto body repair center for body repairs. In addition, five months later while driving at 35 mph, the brake pedal was depressed, but the vehicle failed to stop. As a result, the contact switched into the right lane and another vehicle crashed into the rear passenger side door of the vehicle. The air bags failed to deploy. The driver sustained back injuries, the front passenger sustained back and cervical injuries and the rear passenger sustained head injuries. A police report was filed. All passengers required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was 109,000...updated 05/09/17 updated 12/05/2017
- West Park , FL, USA
My wife experienced a complete loss of brake pressure and the vehicle would not stop in time at a traffic light. She had to swerve into the lane to the left to avoid a stopped car. She called me to meet her and switch cars. After loading her and the kids into my car I immediately took vehicle to our local nisan dealer (brake pressure returned after pumping the brakes several times). They diagnosed the ABS pump as defective. There are multiple complaints online of this same problem. It is a major safety and reliability issue. Nissan should take responsibility and issue a recall. This is not a normal wear and tear for a well maintained vehicle with 67000 miles.
- Doral, FL, USA
Was driving and went to stop at a light when the brakes went to the floor. They were soft and spongy. Was unable to stop and went through the light. I parked the car and turned it off for about an hour and the brakes seem to work fine. The car was checked out and no leaks were found and fluid is at max. Brakes are new. After reading online I found numerous complaints on this same issue. I was just glad there was not to much traffic and that my baby and I didn't get in an accident. Has anything been reported on this?
- Austin, TX, USA
While driving on a bumpy gravel road I tried to apply the brakes and there was almost no brake pressure available. Pedal could be pushed to the floor. Stopping distance was greatly increased and had there been traffic at the intersection it could have resulted in a serious accident. I pumped the brakes and got the vehicle to a level spot on the road and check brake fluid level. It was fine. I did not notice any leaks. Brake pads and rotors are within acceptable limits (passed state inspection one month ago). Managed to build up pressure by pumping brakes and got vehicle home. Nissan dealer cannot find issue. I suspect ABS system triggered by bumpy gravel road. Very dangerous! no warning lights on dash at time. This needs to be investigated.
- Belle Vernon, PA, USA
Brakes suddenly became soft during a normal drive. Braking effectiveness severely reduced stopping distance became noticeably extended even at speeds less than 5mph. I had to depress pedal all the way for car to begin to slow. There were no warning lights. Car was taken to Nissan service center 75K service + brakes fluid flush performed. Problem returned 1 week later. Researched online and found similar cases. Some mentioned ABS. I performed the following actions to verify. With car powered off brakes were ok pedal did not touch the floor when fully depressed. Immediately after powering car brakes became extremely soft again pedal was able to touch the floor. Turned off car disconnected battery and removed ABS fuse for 10 min. Brakes still ok. Connected battery brakes still ok. Powered on car brakes still ok. ABS and tire warning lights were on. 1 mile test drive and brakes were still ok. Powered off car reinserted ABS fuse. Brakes were ok after powering on car. All ABS and tire warning lights went away. ( original owner/ 0 accidents/ all scheduled maintenance performed by Nissan )
- Houston, TX, USA
Vehicle is currently parked at dealer with confirmed brake/wheel locking problem occurring in one wheel at time and random among 3 of the 4 wheels each time applied in mode similar to abrupt stop and in slick conditions.this braking problem did result in an accident 11/18/2013. The computers indicate everything working properly yet tech's are able to confirm that is not the case. After numerous tests, dealer tech's were advised by Nissan to cease further testing and open case with Consumer Affairs. Initial brake issue reported 8/7/2012. Brake pedal went all the way to the floor. Did not happen every time but frequent. Caused inconsistent stopping control and almost caused accident driving and even pulling a parking spot. Dealer replaced master cylinder. Vehicle was again returned to dealer 12/26/2012 for soft/spongy brake problem brakes would go all the way to the floor with unsafe and reduced braking ability. Dealer had vehicle until 1/4/2013. Appears they replaced master cylinder again, to no avail. They contacted Nissan tech-line for assist. Replaced ABS control mod assy and brakes appeared normal again. 6 days later on 1/10/2013. Street was snow covered. I lightly applied brakes & vehicle began to lose control, with rear of the vehicle trying to come around. The vehicle felt like a wheel or brake locked up causing me to begin sliding, then like traction control was malfunctioning causing further loss of control. They checked it & concluded everything was working properly.the next snow I had the same problem. Anytime I applied brakes in the snow, I would begin to lose control as if only one brake was working. On 11/18/2013 driver had to hit brakes abruptly and car went into a skid with one tire locking up causing her to not be able to stop safely causing a collision.leaving single tire skid mark, approx 60 feet before stop. ABS did not activate.
- Runnells, IA, USA
When I moved from a clean surface parking lot into one that had snow I felt the wheels pulsate (I just accelerated to turn into the lot. I moved in the lot to a parking space and stopped without a problem.) returning to the car.(which needs a brake pedal application to start) I proceeded out of the lot and upon my !St brake application the brake pedal traveled almost to the floor. My husband checked the brake fluid level which was at the full mark.there was a full pedal if it was pumped a couple of times. Had a flatbed take to the mechanic. He checked for leaks, found none.checked wheel bearing play and found ok. He than bleed the brake system and the brake pedal operates at the position before the happening.
- Hazle Twp, PA, USA
- Prairieville, LA, USA