10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 13 / 0
- Average Mileage:
- 17,949 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The sensor for the front passenger airbag does not work. The airbags are automatically turned off even when there is a full grown adult in the front seat. Also, during routine operation of the vehicle when no one is sitting in the front passenger seat, the airbag indicator may switch to "on." In the event of an accident, an adult front seat passenger will not have the protection of the front airbag due to a faulty sensor. The local dealership is claiming that there is no recall on the airbag sensor--even though there are news articles to the contrary. Nissan customer service says there is no recall under my VIN--even though other 2013 Pathfinders are the subject of a recall. (in fact, I accessed this site from a news article discussing the problem and the recall.) and, both the dealership and Nissan are claiming that the defect may not be covered by the manufacturer's warranty. At present, the car has less than two thousand five hundred (2500) miles.
- Washington, DC, USA
Passenger weighing >120 lbs sitting on the front passenger seat when the passenger side airbag light "off" was lit indicating that the airbag was turned off. The light turned off after about 5 min of driving but came on again a few minutes later.
- Newark, DE, USA
Almost immediately after taking delivery on my new 2013 Pathfinder I noticed the SRS system warning light would remain on, unless both front and passenger seat belts were engaged. Additionally, the passenger airbag warning indicator behaves erratically, often failing to shut-off within 7 seconds of vehicle start, and remaining on, even with an adult in the passenger seat. I have thus-far made 3 trips to my servicing dealer, who has been unable to resolve the airbag system issue. On my second service visit, the dealer service advisor mentioned that Nissan tech support had advised him that the ods sensor in the passenger seat may not have been calibrated correctly, at the factory.
- Bristol, CT, USA
Air bag sensor light comes on and stays on.
- Indian Trail, NC, USA
Driving home from the dealership the night I purchased the vehicle, and I notice the supplemental airbag icon flashing. (I don't recall seeing it during the test drive.) I did not immediately recognize the icon, so when I got home, I looked it up in the manual, and it tells me that I must get it serviced at the Nissan dealership. Really" not even 15 minutes after driving it off the lot, and I have to bring it back to be serviced??" Nissan better get their act together.
- Burbank, CA, USA
I purchased my brand new 2103 Nissan Pathfinder December of 2012. I noticed within the first couple weeks that the seat belt warning light on the dash would not go out if I was the only person in the vehicle and I was bucked up. So I took it in to service in early January to deal with a defect in the leather and they said that nothing was wrong with the light and that was how it was supposed to work. So everything was fine for another month when the car started blowing smoke. So I took it in for service again and this time a different dealer recognized that that wasn't how the car should be working so he said they would take care of the seat belt warning light. So a couple days later after parts were sent overnight they called and said that my vehicle was ready for pickup. I picked the Pathfinder up and sure enough the seat belt light went off when I got in but now I had an airbag failure light on the dash. Since it was the end of the day they asked me to bring it back in the next day. So after another visit to Nissan they had to call the tech line because they couldn't figure out how to fix the passenger airbag. Long story short they sent me away with my broken Pathfinder because apparently other people have had this issue and the tech line at Nissan hasn't figured out a remedy for the problem. This was unacceptable so I took my vehicle and I called Consumer Affairs to let them know what happened. The agreed that this was a major safety issue but now months later and I can't even get a call back from their Consumer Affairs. This vehicle is not safe and until Nissan can work out all of the "buggs" everyone should stay away from this vehicle.
- Milford, NN, USA
I have been having ongoing issues with my Pathfinder since purchase with the passenger airbag not functioning properly. Initially it would not detect anybody was in the passenger seat and the dealer try to reset the sensor several times with no success. Now all airbag warning lights are on and per the owners manual the vehicle should not be driven. I was told in Jan parts were ordered to fix this issue and they are still not in. Needless to say I am very very upset and will be looking into legal actions.
- Cheswick, PA, USA
I have been having ongoing issues with my Pathfinder since purchase with the passenger airbag not functioning properly. Initially it would not detect anybody was in the passenger seat and the dealer try to reset the sensor several times with no success. Now all airbag warning lights are on and per the owners manual the vehicle should not be driven. I was told in Jan parts were ordered to fix this issue and they are still not in. Needless to say I am very very upset and will be looking into legal actions.
- Cheswick, PA, USA
I have been having ongoing issues with my Pathfinder since purchase with the passenger airbag not functioning properly. Initially it would not detect anybody was in the passenger seat and the dealer try to reset the sensor several times with no success. Now all airbag warning lights are on and per the owners manual the vehicle should not be driven. I was told in Jan parts were ordered to fix this issue and they are still not in. Needless to say I am very very upset and will be looking into legal actions.
- Cheswick, PA, USA
I have been having ongoing issues with my Pathfinder since purchase with the passenger airbag not functioning properly. Initially it would not detect anybody was in the passenger seat and the dealer try to reset the sensor several times with no success. Now all airbag warning lights are on and per the owners manual the vehicle should not be driven. I was told in Jan parts were ordered to fix this issue and they are still not in. Needless to say I am very very upset and will be looking into legal actions.
- Cheswick, PA, USA
Since we took possession of the vehicle, the passenger airbag light would be illuminated when various adult size people will be sitting in the front passenger seat. The weights of the adults sitting in the front passenger seat would vary from 110 and up to 139 and still the light would stay on, indicating that the airbag is off\disabled. We even tried having a salesperson (unknown weight) sit in the car and still the light would stay on.
- Brooklyn, NY, USA
The airbag and vehicle occupancy sensor failure. The passenger side seat belt sign would remain on despite an empty passenger seat. The light has remained on since the 1st day of purchase. The vehicle has been in service department for 10 days without complete resolution. Nissan usa has been contacted as well.
- Austin, TX, USA
Purchased a new 2013 Pathfinder and the 1st trip we took with a passenger in the front seat we noticed the airbag light was on indicating it was not activated. I thought that was weird, but didn't think much of it. Few weeks went by and issue was still occurring so I took it to the dealer and they did a reset of the seat sensor and it seemed to be working properly for approx 2 weeks. Issue happened again, dealer reset and it appeared to worked ok for a few days. Dealer was now told the seat base needs to be replaced but there is a national back order on the part due to this issue. Needless to say I will not allow anybody to ride as a passenger in the front until this is resolved. I am not happy about this serious safety issue at all.
- Cheswick, PA, USA
Base on manual, the "passenger airbag off" sign will be light on (it means that the passenger airbag will disable) if a child or adult (less than 70 pounds) seat at the passenger front seat. But for my 2013 Pathfinder, my 9 year old daughter who weight about 50 pounds sited at the front seat (passenger side) and wearing seat belt, but the "passenger airbag off" sign is off (it mean the air bag still engage ). as the result, my daughter will be in danger due to airbag deployment if accident happen.
- Durham, NC, USA
- Spring Hill, TN, USA