10.0
really awful- Crashes / Fires:
- 6 / 1
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 33,664 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
I have taken my Pathfinder to the shop on several occasions to have the transmission fixed. It shutters at slow speeds. My husband was told that Nissan's do that and nothing is wrong. We had the cvt sensor replaced and it stopped for a while. Well now it shutters at low speeds while turning a corner, in slow moving traffic, high speeds going down the interstate and sometimes when you press on the gas pedal after being stopped at a light it will act like the transmission is not engaging and then all of a sudden it will engage and make the car leap forward and it will shake. We purchased the vehicle from vic bailey Ford in August 2015, was told that it still had the manufacturer warranty left on it and benson Nissan in spartanburg would not honor the warranty because we didn't purchase the vehicle from them. This transmission problem has been an on going problem since we purchased the vehicle.
- Spartanburg, SC, USA
I purchased the 2014 Pathfinder March 2018 with 27K miles. Oct. 2018 during starting of the vehicle I noticed excessive amount of smoke coming from the tail pipe. My mechanic checked the truck and informed me oil was leaking from the engine into the cylinders. I contacted Nissan Corp and was informed to take it to a local Nissan dealer. The dealer found the transmission was going bad, wheel barren. They returned the vehicle back to me after a week. The next day, the truck was smoking again everytime I would start the ignition. Tried to trade the truck for another make. I can't too much equity. I only had the truck for 8 months. Dec. 5th 2018, check engine light is on and low oil pressure light is on. Excessive smoke still comes from the tail pipe when the truck is started. Returned truck back to Nissan dealer for repair.
- Upper Marlboro, MD, USA
The contact owns a 2014 Nissan Pathfinder. While driving 60 mph, the vehicle shuddered and the rpms increased and decreased. The contact stated that the failure occurred twice. The vehicle was taken to vallejo Nissan (3287 sonoma blvd, vallejo, ca 94590, (707) 656-4483) where it was diagnosed that the transmission needed to be replaced for the third time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 50,000.
- San Rafael, CA, USA
When starting to take off (going anywhere from 5-20 mph) my car shakes like it's going to stall out, the engine or transmission does not allow the car to property speedup when accelerating. I feel extremely uncomfortable and not safe. But, I don't have another vehicle to drive. I've notice other people are having this issue too, mileage on my Pathfinder is only 49,000. It's very stressful yielding on to highways and proceeding from a traffic light I was stopped at. Also, I would like to mention that I got an oil change last week. After, doing so my car smelled like burning oil after driving more than 500 miles. I took it back to them to check that everything was done properly. They told me that my oil pan is rusted out and my oil stick needs to be replaced. Because, the rubber on the top of the dip stick is wearing. He said that is very uncommon for this age of a vehicle. Please help!!
- Selkirk, NY, USA
The contact owns a 2014 Nissan Pathfinder. While driving between 15 to 40 mph, the vehicle shuddered and failed to accelerate properly. The vehicle was taken to M'lady Nissan (5656 northwest hwy, crystal lake, il 60014, (815) 459-2288) where it was diagnosed that the transmission needed to be replaced. The manufacturer was called and they agreed to cover half of the repair cost. The repair had not been completed. The contact stated there was a class action lawsuit that caused the manufacturer to extend the warranty from 60,000 to 84,000 miles. The failure mileage was 95,000.
- Mchenry, IL, USA
The contact owns a 2014 Nissan Pathfinder. While driving 65-70 mph, the vehicle independently decelerated. The contact depressed the accelerator pedal, but it failed to respond. The contact stated that the transmission was slipping. Additionally, while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was taken to reed Nissan clermont (located at 16005 fl-50, clermont, fl 34711, (352) 293-2777) where it was diagnosed that the transmission needed to be repaired. The vehicle was repaired, but the failures recurred. The manufacturer was not contacted. The approximate failure mileage was 3,000. Consumer stated issue continued and almost wrecked over 5 times due to not accelerating. Nissan ignored it and kept stating couldn't diagnose. Then hauled the transmisson twice after repented issues. Pulling out of dealership almost got hit. Now they refuse to fix it. New transmission shop took it apart. Not repaired properly. Note: According to the error code it is hard set, meaning never repaired. Nissans own bulletin stated should not be repaired but replaced. Parts are available. Updated 10/30/18
- Winter Garden, FL, USA
I experienced the following with my transmission on separate occasions; car jumping into low gear and significantly high rpms driving uphill, car jumping into low gear and significantly high rpms driving downhill, and gears 'slipping'. I received a recall notice from the NHTSA in 2017 for my vehicle's transmission. I took my car into the dealership and detailed what I believe to have been transmission issues and as I have experienced them. I was told the dealership repaired the issue, they offered an extended warranty through January 1, 2021 or until my car reached 84K miles. I thought the issues was addressed and went on with life. Even when I experienced similar issues I doubted it was transmission related as I was assured the issue was addressed by the dealership. I started to think it was brakes related, a frozen caliper or something. It wasn't until recent when I was driving down a steep hill when my car suddenly 'jumped' into a low gear and I had to shift into neutral in order to get down the hill did I realize this issue was in fact transmission related. I took my car into the same dealership and explained the issue. The dealership performed the diagnostics and determined there is a transmission issue and that I needed to replace my transmission. My car is at 92K miles at this point and outside of the extended warranty. Nissan states they will only cover 70% of the repair costs. I urged them to consider the fact that I had previously voiced concerns which are captured in their records and that the dealership was only able to now duplicate the issue I had previously voiced in 2017 when my car was within the extended warranty period. Nissan states because the dealership was not able to duplicate the issue then, they will not honor 100% of the repair costs and are offering the 70% out of goodwill. I believe I and others may be treated unfairly by this car company.
- Renton, WA, USA
Twice on this date I was completly stoped first time at a red traffic signal after the light turned green I began to accelerate and my vehicle shuttered for a few seconds and did not increase speed'second time after refueling vehicle restarted engine selected drive on transmission tapped gas and vehicle shuttered without increase in speed. Both ocacions road surface was dry and vehicle was in drive 2 wheel drive
- East Meadow, NY, USA
My Pathfinder has a known defect. Nissan has released technical bulletin classification RA09-004C with reference number ntb10-029C from November 16, 2015. There is a vibration or judder feeling from the rear drive train. The action required is the replacement of the electric controlled coupling. There needs to be a recall issued by the NHTSA. I am very concerned for the safety of my young children. There is a vibration or judder feeling from the rear when making turns, on dry roads, at low speeds (under 40 mph). The repair is expected to be between 3800 to 5000 dollars. The Nissan dealer said there are issues with the rear differential and drive shaft, the cvt trans axel, and removal of the valve assembly.
- Ashburn, VA, USA
My transmission jerks everytime I take off. For 47,000 miles. This should not be happening.
- Holts Summit, MO, USA
The contact owns a 2014 Nissan Pathfinder. While driving 15 mph, the vehicle stalled without warning. The vehicle was towed to a local dealer (don williamson Nissan, 310 western blvd, jacksonville, nc 28546), but was not diagnosed or repaired. The manufacturer was notified and opened case number: 30054913. The failure mileage was 47,000.
- Irmo, SC, USA
Nissan issued a "campaign" due to a class action lawsuit settlement where the cvt transmission was malfunctioned which cause shuddering in the vehicle. The vehicle would shake while driving at 20mph. After bringing the issue to the attention of the dealership they could not determine what was wrong with the vehicle. On 2/28/17 the vehicle completely immobilized on the interstate in the middle of traffic nearly causing a tragic accident involving both myself and my children. Nissan failed to send correspondence advising of the ctv update which caused the issue to go unresolved and ultimately causing the fail of the transmission. This issue should be rectified with models containing the ctv transmission. Nissan has just advised the total cost of repairs would cost me a total $4,800 for their negligence of sending the proper correspondence regarding the campaign. They should buy back this car and all others like it as this can cause tragic accidents.
- Irving, TX, USA
I purchased my Nissan Pathfinder and Nissan rogue new in 2014. Almost all recommended service has been done at banister Nissan of chesapeake, 930 N battlefield blvd, chesapeake, va 23320 dealership. At approximately 30,000 miles the Pathfinder began to shake violently during acceleration between 15mph and 30mph. Also, the transmission slips and hesitates on both vehicles. Details of this problem have been shared repeatedly with dealership advisors at the time of service. At first technicians claimed not have noticed any trembling / issues during test drives with the Pathfinder. Then each time I brought it in for the shudder, the dealer would blame it on other issues. I have replaced the tires, brakes, and rotors several times at the advice of the dealer. None of that fixed the shudder. Nissan had a recall for a defective valve body in the transmission. The valve body was replaced on both vehicles; however, the failure was not corrected. Banister Nissan of chesapeake did not informed me until after the Pathfinder was out of warranty that transmission was causing the problems and will need to be replaced. I requested assistance from the Nissan manufacturer as advised by the dealership since I have complained about the problems for so long. The manufacturer was notified. Nissan agreed to pay for repair costs for the vehicle. Banister Nissan of chesapeake now tells me they will need to do another diagnostic test but refuse to cover any cost associated. The advisors stated that diagnostic could coast anywhere from $200 - $800. My husband and I are experiencing most of the same issues with the 2014 Nissan rogue purchased new at the same dealership.
- Chesapeake, VA, USA
The contact owns a 2014 Nissan Pathfinder. While driving various speeds, there was a knocking noise coming from the transmission. The vehicle was taken to brown dallas Nissan (45155 towlern pl, sterling, va 20166) where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The approximate failure mileage was 42,000.
- Silver Spring, MD, USA
Cvt changes neutral from driving positions contacted the dealer and Nissan consumers Agency they tolls me they can not do anything
- Dallas, TX, USA
At low speed, when you accelerate, the vehicle "shudders." It shakes and then as you speed up it normalizes.
- Plano, TX, USA
Cvt transmission problems since the vehicle purchased as new on 05/08/2014. Reported to Nissan dealer at regular service the transmission is jerking and bucking in early January 2017. Since then vehicle at dealer service many times once for almost 4 weeks at a streach. Multiple software and program/updates with no resolution of problem. Nissan Consumer Affairs not responding to calls or messages left. 8/08/17 transmission rebuilt with no correction of problem. 9/11/2017 transmission replaced with no results. As of 10/31/17 Pathfinder at dealer. As per shop manager judder/jutter still present and they are waiting for Nissan response. The transmission jerks and jumps shaking whole vehicle. Nissan service unable to fix after mutiple attempts over a span of 11 months. I beleive this could be a safety issue to all in the vehicle and around if transmission fails, since this vehicle is equipped to carry 7 passengers. Nissan Consumer Affairs and the sales department are ignoring messages. The problem happens regularly when vehicle travelling in urban roads under 40 mph speed. This vehicle purchased as new. Serviced only by Nissan dealer where it was brought from.
- Williamsport, PA, USA
The problem started a few months after I purchased my car. I have taken my vehicle to the dealership to investigate and fix many times. I have been sent home several times stating that they cannot recreate the problem. My car jumps when I am trying to accelerate normally from a low speed. 2 months ago, I was on a main road at a 4-way light intersection when it caused me to studder in the middle of the intersection where I almost caused an accident. I feel as thought the dealership is purposefully trying not to admit that there is a problem or they are trying to wait until my car is no longer covered under warranty. Today I was pulling into my garage when the car studdered and then jumped again which caused me to hit my trash cans and now I have a dent in the front side of my car.
- Montclair, VA, USA
The transmission in my 2014 Pathfinder has been a problem since I purchased it. I have dealt with replacing computer components in the transmission, fixing faulty braking systems that cause the car to shutdown, and a transmission that was finally replace only to fail roughly 4 weeks later! the government should stop allowing Nissan to sell any car with a cvt transmission to consumers. They are unsafe and will cause a fatality wreck due to malfunctions. Nissan refuses to replace or repurchase my vehicle even though this has been an ongoing ordeal as far back as 2015. Most recently my car transmission does not change gears properly. When I slow down and try to accelerate the car will either shudder and fail to go past 20mph. Additionally I have experienced the transmission violently jerk while driving on the highway. I had to reduce my speed due to traffic, and when I tried to accelerate the car began to make a jerking motion where the speedometer jumped to 60mph and immediately feel to 20mph. The car went through this cycle for almost one minute.
- Tucker, GA, USA
- Sterling Heights, MI, USA