Affected Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Date Published
MAR 29, 2022
NHTSA TSB #
10211969
TSB Document
Summary
Continuously Variable Transmission (CVT) Class Action Owner Notification On March 23, 2022, the Court presiding over a class action lawsuit gave final approval to a proposed settlement under which the CVT warranty will be extended for the following vehicles: 2014-2018 Rogue 2015-2018 Pathfinder *Not including Rogue Hybrid or Pathfinder Hybrid vehicles The approved settlement and the warranty extension are expected to become effective by June 1, 2022. Additional communication will be distributed prior to the warranty extension going into effect. To be clear, for the time being there is no warranty extension, and you should proceed with CVT-related claims as outlined below in bullet point three (3) under What Dealers Should Do. ***** What Dealers Should Do ***** 1. No action is necessary at this time. Nissan will provide additional instructions prior to the effective date of the extended warranty, which is expected to be June 1, 2022. 2. If a customer contacts the dealer with a CVT concern in an owned or leased vehicle, dealers should use the appropriate Technical Service Bulletin (TSB) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre-approval from the Powertrain Call Center (800-973-9992 Option 2) for any vehicles requiring CVT assemblies to be replaced. Valve bodies and CVT belt and pulley kits do not require pre-authorization. 3. If the vehicle is no longer covered by a powertrain or parts warranty, provide owners a repair estimate for test drive, diagnosis, and repair after consulting the goodwill guidelines available in the Assurance Product Resources Manual (APRM) or WBP/18-006.