SOFTWARE UPDATE FOR INFOTAINMENT ISSUES
IF YOU CONFIRM
The customer is experiencing a software related concern.
 Refer to NTB21-038 to verify if the customer concern is a hardware or software
related issue.
ACTION
1. Refer to steps 1 - 4, starting on page 3, to confirm if the current software begins with
“4901†or “5327â€Â.
2. If the current software does begin with “4901†or “5327â€Â, update the software using the
steps in the SERVICE PROCEDURE.