I purchased a 2009 Nissan Rogue. Approximately 3 weeks ago (1/7/10) the drivers side door handle broke. I was unable to enter my vehicle through the drivers side. The door opens from the inside, but I can't open the vehicle from the outside. I went to kingston Nissan, in kingston, NY 12401 and advised them of the problem. A mechanic looked at my vehicle and advised me that a new handle was needed. I thought this type of part could be easily fixed, but I was wrong. As of today, (1/28/10) my vehicle has not been fixed. Kingston Nissan service department advised me that they can not find a replacement part and that the part(s) are coming from Japan and would arrive until February 7th, 2010. I must wait over a month to get my vehicle fixed. In the meantime, the only way to access my vehicle is by using the passenger side door and climb over the seats. If I were physically unable to climb over the seats, I would not be able to operate my vehicle. Fortunately, I am able, but if a person was not, they would either have to rent a vehicle or use some other means of transportation. I find this problem inexcusable. A simple door handle part must be sent from Japan to fix this problem. Please assist me in finding a better solution. Also, I have recently received several recalls on my vehicle. I feel that Nissan is providing inadequate service to its customers and maybe supplying inadequate vehicles and potentially unsafe vehicles to the american public. Thank you for your time. Tw*

- Saugerties, NY, USA