10.0
really awful- Crashes / Fires:
- 12 / 0
- Injuries / Deaths:
- 13 / 0
- Average Mileage:
- 20,007 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Issue with the front passenger seat on a 2015 Nissan Rogue. The issue is that a full-size adult (150 and 240 pounds) can be in the seat the passenger airbag indicator indicates the front passenger airbag is off. There is no airbag warning light on the dash. I've taken it to the Nissan dealership several times and the computer and airbag system has been flashed, but did not fix the problem. Since then the dealship has pushed me off, even with photos and evidence of this happening. I have threaten them with a lawsuit because they will not look further in to it, if the airbag does not deploy when a full-size adult is in the seat. I will be taking the vehicle to a different dealership this week, because this issue is continue to happen. I am currently an pursuing an electrical engineering degree at the university of South Carolina and will continue to use their resources to I find someone who will resolve the issue. The only resolution for this issue, when it happens, is to park the car and turn it off, let it sit, and turn the car back on to see if the airbag light is on or not. The car has currently 43,068 miles and is still under warranty. Also all recalls and maintenance is completed at a Nissan dealership. I've also had issues with seat belt light in the dash says that someone is un-buckled while everyone in the vehicle is actually bucckled, and has been buckled.
- Jefferson, SC, USA
The contact owns a 2015 Nissan Rogue. While driving approximately 55 mph, the vehicle crashed into a deer. The air bags did not deploy. The vehicle was towed to an impound lot and then to an independent mechanic. There were no injuries and a police report was filed. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign number: 16V244000 (air bags). The approximate failure mileage was 30,000.
- Grover, MO, USA
The air bag light sometimes says on showing it is off even with my wife seating in the passenger seat. It does not happen all the time but every so often. The recall has been done on it but still happens every once in a while. I have had it at two different dealers but they could not find anything wrong. It has been reprogrammed three times to check it out and always checks out ok. My wife weights 170 pounds so it is not a weight problem. One dealer says that is working fine and when it happens just shut car down and restart. What about the times we may not notice that it is on and have an accident and have no air bag protection is what I told him and no answer from him. Another dealer just said it checks out ok and nothing else we can do. I called another dealer which said that the air bags are set for 160 pounds per the nhsta regulations so we are too close to the limit. I called Nissan customer service and got someone who said you have to take it back to the dealer to have it checked again. I will do it but it will check out ok as always. My daughter has a 2014 Nissan rouge sv and it has also happened to her too. When we notice the light on most of the time it was always in motion but also right after she sat in the seat before we started driving and then still stayed on when we drove away. From what I read on line their is lots of people with the same problem they cant seem to get fixed by the dealer or Nissan themselves not helping them either. It started about the middle of 2015 and dealers would not do anything about it until the recall came out. We now have 39000 miles and todays date of 05/9/2017 and still have the problem.
- Elcho, WI, USA
The contact owns a 2015 Nissan Rogue. The contact stated that the air bag off warning indicator illuminated while the seat was being occupied. The vehicle was taken to the dealer where it was serviced per NHTSA campaign number: 16V244000 (air bags), but the failure recurred. In addition, when the front driver and passenger side windows were rolled up or down, the windows hesitated to operate and an abnormal clicking sound emitted from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the window regulators needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 19,000.
- Corning, OH, USA
NHTSA recall 16V-244. We took our vehicle in to have the occupant classification system software reprogrammed. Since the reprogramming, the OCS light has come on while a passenger is in the seat. We took our vehicle back to the dealership on March 3 2017 to correct the problem. We were told Nissan is aware of the problem and suggests to latch the belt before starting the vehicle. If the light comes on, restart the vehicle to turn the light out. Nissan says no new correction available at this time. The dealership service department said Nissan probably will not do anything until there is a serious accident or death. The service writer also said the problem is in the light and that the air bag will deploy. Why should consumers have to initiate a quick fix by buckling seat belts before starting and having to restart if the light does not go out. How are consumers to believe that maybe the air bag will deploy. This is a very serious situation that Nissan seems unwilling to resolve long turn.
- Corning, OH, USA
The air bag light on my dash is on and Nissan refuses to look into why it is on or if there is a fautly airbag unless I pay them to diagnose the issue and then pay them to fix the issue. This is a saftey concern,
- Cooper City, FL, USA
I was involved in a car accident with $12,863 worth of damaged to the front of my car. Driver air bag did not go off..I hit the sterring wheel so hard that I fractured a rib and a swollen chest inside and out..about 8 months after I bought it there was a recall on the passenger side air bag but I am thinking that the driver side should be checked as well. I was going thru a green light on a city street and a lady ran the red light coming from the other way. I braked and laid on the horn when I saw her coming out and swerved my car but couldn't avoid her. First it was a no fault but then she was proven to go thru the red light. Lucky I had my seatbelt on but that didn't even stop me from hitting the steering wheel hard!!
- Canandaigua, NY, USA
Beginning in July I began having issues with the airbag light it was off when it should be on and on when it should be off it has been to the dealership on multiple occasions and multiple sources have looked at it but continue to blame myself and family. I have pictorial evidence to show people sitting in the seat in the airbag is off and pictorial evidence showing that the airbag should be on. It's been "repaired" multiple times to no success.
- South Barre, MA, USA
Passenger air bag light comes on either while driving with passenger in front seat. She is 5'4" & 200lbs. I have brought it back to the dealer 4 times, & last time they had it for 6 days & could nor replicate the problem. On a 1500 mile trip to fl from MA, it happened 4 times, & once with me in the passenger seat (I am 5'6" & 260 lbs) dealer will not replace sensors or computer until it sees the error. What do I do drive an unsafe vehicle" I am due to return to MA this Sunday, does my wife sit in the rear seat" this has happened at least 25 times in the last 3 months.
- Amherst, MA, USA
Although this issue is identified for certain 2015 Rogues, mine is not among them, however I am experiencing the following: The front seat passenger occupant classification system light in the dash is lit up whether or not an occupant is in the passenger seat. It started to come on intermittently when the seat was occupied and empty and now it stays on continuously once the engine is started.
- Austin, TX, USA
The contact owned a 2015 Nissan Rogue. While driving approximately 25 mph, a second vehicle crashed head on into the contact's vehicle. There was significant damage to the front end of the contact's vehicle. The air bags failed to deploy. The driver suffered a fractured nose and facial lacerations, which required medical attention. A police report was filed. The vehicle was destroyed and towed. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 11,000. See ODI 11039959.updated 11/08/17
- Huntsville, AL, USA
The contact owns a 2015 Nissan Rogue. When the passenger seat was occupied, the air bag light would illuminate off as is no one was sitting in the seat. The vehicle was not diagnosed nor repaired. In addition, the vehicle was previously repaired per NHTSA campaign number: 16V244000 (air bags), but the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 31,000.
- Poplar Bluff, MO, USA
Takata recall. The contact owns a 2015 Nissan Rogue. After the vehicle was serviced per NHTSA campaign number: 16V244000 (air bags), the air bag warning light randomly illuminated. Later, the failure progressed and it remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was not available.
- Lebanon, TN, USA
Takata recall. The contact owns a 2015 Nissan Rogue. The contact received notification of NHTSA campaign number: 16V244000 (air bags). The dealer was unable to schedule the repair within a reasonable time frame. An appointment was scheduled with the dealer and they stated it would take 1.5 hours for the repair, but then changed their position. The contact was unable to determine how long the repair would take and if the dealer had replaced the parts. The manufacturer was to be notified to ensure that the repair was correctly remedied by the dealer. The contact had not experienced a failure. Parts distribution disconnect....updated 09/14/16 updated 618/18
- Miami, FL, USA
I received 2 different recall letters, called my local dealership& they stated that they have not received the parts yet that they need to fix my car. I do not wish to drive a car around that has 2 different recalls & that cannot be fixed right away.
- Middletown, NY, USA
NHTSA recall. My 2015 Nissan was involved in an accident on 2/27/16. Got side swiped on right side from middle of front and back boor going foward. Vehicle spun and then was hit again on the left side from back door going foward all the way to the front. As you can imagine it was a very violent impact, never the less none off the airbags deployed on the vehicle none. You could imagine my suprise none off the airbage depolyed every onr was stuned law enforcment included. Now I get a recall notice in the mail today 6/13/16 for the passenger airbag on the vehicle.what should be my next step ?
- St Cloud, FL, USA
Takata recall. The contact owns a 2015 Nissan Rogue. While in the process of making a right turn, another vehicle crashed into the front of the contact's vehicle. The air bags failed to deploy. The driver sustained head, neck, and back pains due to the air bag failure. Medical attention was required and a police report was filed. The insurance company towed the vehicle to a repair shop. The manufacturer was notified of the failure and the contact was waiting for the manufacturer to provide a diagnosis to determine the cause of the failure. The contact later received notification of NHTSA campaign number: 16V244000 (air bags). The failure mileage was not available.
- Tampa, FL, USA
The contact owns a 2015 Nissan Rogue. While driving 50 mph, a deer emerged from the side of the road and struck the contact's vehicle. There were no warning lights illuminated and the air bags did not deploy. There were no injuries and a police report was filed. The vehicle was driven to an independent mechanic where the contact was informed there was a defect in the air bags. The VIN tool was not used to verify a recall; however, the manufacturer added the vehicle to the recall list on May 23, 2016. The failure mileage was 16,900.
- Wynantskill, NY, USA
The passenger side airbag is turned off when someone is sitting in the seat. The seat belt warning light also is lit when the seat is empty of people or cargo.
- Salt Lake City, UT, USA
- Lexington, SC, USA