10.0
really awful- Crashes / Fires:
- 22 / 0
- Injuries / Deaths:
- 24 / 0
- Average Mileage:
- 12,056 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall: This involves a 2017 Nissan Rogue leased a bill siedle Nissan of miami. On November 15, 2017 while making a left turn the vehicle indicator light on the instrument panel ("Feb") turned on and the vehicle would not move. When this happened I noticed a cracking noise coming from the steering column. I took the vehicle to the dealer their personnel told me that the vehicle had been vandalized without them making any diagnostics. I told them that there was no indication of vandalism but they said they would not do anything to the vehicle until I contacted my auto insurance company (usaa). Usaa notified me that the vehicle my have an airbag recall to contact Nissan corporate office and/or search google for any complaints and/or problems related to the vehicle before considering filing an insurance claim regarding this matter.
- Miami, FL, USA
Takata recall - I have a new 2017 Nissan Rogue purchased in April 2017. While driving in my neighborhood less than 25 miles an hour, my daughter rubbed the curb with the back tire and the side airbags deployed. There is no body or other damage to the car at all. No one was sitting in the passenger seat either which I thought was odd. I was in the back seat of the car because she came to pick me up because I twisted my ankle while jogging and called her to come get me. Two very nicepolice officers stopped to help us change the tire and were surprised that the airbags deployed when there wasn't any damage to the car. One of the officers recommended I submit this form because he had heard of an issue with the takata airbags deploying due to an inflater issue. I had the tire replaced but have not filed with my insurance company as I do not want my premiums to increase. The police officer told me if I decided to claim this on my insurance I could go on line and complete a Georgia SR13 form. I still haven't replaced the airbag, seat or seat belt as I have heard it is not cheap to replace. I called Nissan and they told me that the seat belt alone would cost $500. I have hit/rubbed many curbs in my life and have never had or heard of an airbag deploying, especially driving less than 25 miles per hour. Please let me know what additional information you may need from me for this complaint.
- Canton, GA, USA
I was driving to work at 547 am on cogan in palm bay, fl when I heard a loud bang, it was dark out no rain and I immediately attempted to pull over and my entire side curtain airbags and passenger seat airbags deployed on their own without hitting anything or any sort of impact. A police officer luckily approached the seen behind me and I do have a call for service report from palm bay police department stating airbags deployed for unknown reason. I immediately called Nissan dealership in melbourne to report this and they had my vehicle towed to the dealership. Initially the dealership was very accusatory trying to tell me this had never happened before making me feel I had done something when indeed I had not. A third party investigator was called to assess the black box which indeed revealed there was no impact and there was a faulty airbag system. After a week and a half with no final answer I finally was called that Nissan would cover the damages under the warranty. They did not accommodate me with an equivalent vehicle I was driving instead gave me a Nissan versa standard. The repairs took approx a month and a half. The now have offered a settlement of 2500 to release them from any future liability which I have not submitted back to them and I am in the process of working with the attorney generals office for a lemon law claim. My safety was compromised and regardless of how many repairs done it still became a very traumatic experience to go throw. Had I been on the highway I could have died due to the airbags deploying and impeding my visibility. This needs to be further investigated for the safety of others...updated 07/13/17 consumer stated in the incident report: Driving to work on smooth paved road when right side curtain and seat airbags deployed. Pulled to the right, climbed over curb with two right wheels over sidewalk and left wheel over road pavement. Updated 10/1/18
- Palm Bay, FL, USA
- Sarasota, FL, USA