10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
6,604 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #15

Jul 152020

Rogue

  • 10,400 miles
Had recall system update done in late may or early June 2020. This was supposed to be for some radio issue is what I was told by the service tech, but the recall notice said it was for the back up camera. June 6th we went on vacation and apporx 20 miles from home the ema light that comes on when the system is disabled illuminated for no reason. Turned off car and restarted, the light went off. Twice in the last 2 weeks, the front collision light blinked and the three beeps chimed, but there was nothing in front of me. This week, on 7/15/2020, the light blinked, the chimes beeped and braking was automatically applied. This scared the crap out of me. Nothing around me anywhere. No bridge, no rr tracks, no guardrail, cars or people. Nothing but open road. I took the car to the dealer today and I they acted like they didn't believe me because they said that it didn't leave a "stain" on the computer. There were a few times that the alarm went off prior to this starting, but they were warranted and I found it hard to believe that not even those occurrences were recorded. Something is definitely wrong with this car and I am afraid to drive it now.

- Sparta, TN, USA

problem #14

Dec 012019

Rogue 4-cyl

  • 35,000 miles
The backup camera has an issue. It's on with zero visibility. I wonder if this is an issue of recall, because I only drove it for six months and afterwards the camera has stopped working. I went to the dealer, but they didn't give me a warrant. I did my own investigation just to find out that there is a lot of car owners with the same problem. I feel unsafe backing up without a camera operation as I could possibly cause an accident. As I am shifting the transmission using the reverse gear, the screen does not display picture. Please take a look at the issue I have, and give me a solution because it is unfair. I only payed them for a year. Thank you very much.

- Los Angeles, CA, USA

problem #13

Nov 012019

Rogue 4-cyl

  • 1,000 miles
Clock on dash and navigation keep resetting every time the car starts

- Philadelphia, PA, USA

problem #12

Jan 062020

Rogue

  • 700 miles
Nissan has reneged on the repurchase under lemon law, rigged my vehicle so that the crash symbol is hidden under emergency brake(automatically enabled while driving), car continues to stop on its own(highway and elsewhere); Nissan North America and andy mohr Nissan placed permanent note not to service my vehicle at andy mohr, thus blocking my paid warranty, forcing me to drive known safety hazard with potential to cause injury or death to me or everyone around this vehicle

- Brownsburg, IN, USA

problem #11

Dec 142019

Rogue

  • 1,800 miles
Driving on the expressway with no cars in front or behind the aeb warning light started flashing.

- Augusta, GA, USA

problem #10

Nov 182019

Rogue

  • 13,000 miles
2019 Rogue emergency braking system has triggered automatically for no reason. Normal travel speeds (apx 30mph) no dangers in front of vehicle but ebs triggered and abruptly brought vehicle to stop. Brought the car into nissain dealer, who "updated software" and had same issue with system triggering a couple of weeks later. Brought back to nissain who replaced the radar system, but after a week or two, the dashboard light signaling there was something wrong with the system began to blink again every time the vehicle was turned on.

- Roanoke, VA, USA

problem #9

Dec 072019

Rogue

  • miles
This is my 2nd Rogue 2019, first was purchase in April of 2019, had issue and Nissan took it back after I bought my current Rogue 2019 in August. Lost money on it but I want it a vehicle for my safety and my family. Make my story short on 12/07/2019 warning light came on, aeb malfunction, mind you my warning is off at all time ! so much for safe vehicle! after reading that 2017-18 have this issues I'm not so sure about my safety driving it. Until it S going to take someone's life on the road ( I'm driving highway everyday) Nissan going to ignore this matter! the malfunction light came on when I was merging into highway traffic. Never went away, I pull over turned off engine, then on and light came on again.

- Sarasota, FL, USA

problem #8

Jul 092019

Rogue

  • 4,900 miles
The contact owns a 2019 Nissan Rogue. While driving 55 mph, the vehicle came to a hard stop without depressing the brake pedal. Upon returning to the vehicle, the contact noticed that the front passenger side window inadvertently opened and the navigation system failed to provide proper directions and locations. The vehicle was taken to pearson Nissan of ocala (2060 sw college rd, ocala, fl 34471, (855) 305-3879) where the audio module was replaced and the software was updated; however, the braking failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failures and offered the contact $1,800. The failure mileage was approximately 4,900.

- Summerfield, FL, USA

problem #7

Aug 262019

Rogue

  • 300 miles
The contact owns a 2019 Nissan Rogue. While the gear shifter was in reverse, the vehicle shut off and the key failed to release from the ignition. Additionally, while in reverse, the vehicle accelerated. The vehicle was taken to faulkner Nissan jenkintown (900 old york rd, jenkintown, pa 19046, (215) 887-8870), but they were unable to duplicate the failures. The failures recurred. While the vehicle was in reverse, it moved forward. The contact stated that the brake pedal was depressed to the floorboard, but the vehicle failed to respond. The contact removed the key from the ignition to stop the vehicle. The manufacturer was contacted and did not assist. The failure mileage was 300. The VIN was not available.

- Philadelphia, PA, USA

problem #6

Nov 152019

Rogue

  • 790 miles
I turned my car on and drove about 1 foot in a parking lot with no cars or pedestrians in front of me and my car just rolled to a stop, it was a little shaky and didn't feel right. The car was towed to my dealer and they found no issues with the car. Also prior to that the automatic braking light blinks randomly when no cars or pedestrians are in front of me. This also continues to happen whether I am in park or drive.

- Norwalk, CT, USA

problem #5

Aug 282019

Rogue

  • 365 miles
My new Nissan Rogue has only 356 miles on it. Universal Nissan sold it to me and the car's computer seems to be malfunctioning. It seems to be a hardware issue and not a software issue as they tried updating the software with no success. They were unable to fix the auto safety brake. It does not work for front pedestrians or rear pedestrian safety. The vehicle also does not apply the brakes in times of emergencies as it is advertised to do so. I have almost been killed in the car because the computer is malfunctioning and speeding up instead of applying the brakes. The car is a deathtrap. I contacted Nissan Consumer Affairs, they said I have to talk to the dealership. I also received a mild concussion when the lift-gate smashed down on my head after I was checking out the trunk. The lift-gate was opening on its own while I was driving on the freeway. When I stopped to close it, it came down and smashed me in the head before I even activated it. Also, the car is burning gas quite rapidly. I am getting less than 16 miles to the gallon, and this is mostly freeway driving, even though it is advertised at 26 city, 31 hwy.. universal Nissan told me that I have to put high leaded premium gas or I will not get good mileage, but I don't think that is correct. There was also a mysterious fire burn beneath the car when I purchased it. I brought the Nissan Rogue in to be checked by universal Nissan service, and they kept the car for four days. They were unable to fix the car's computer. The pro-Pilot assist steering correction, doesn't work because Nissan's custom leather steering wrap for this model of Rogue interferes with the steering correction, you have to constantly squeeze the steering wheel to the point of exertion. I asked universal Nissan to refund my money, but they have refused.

- Studio City, CA, USA

problem #4

Oct 032019

Rogue 4-cyl

  • Automatic transmission
  • 4,700 miles
The consumer owns a 2019 Nissan Rogue. The consumer stated that while driving approximately 30 mph, the vehicle suddenly stopped moving in the middle of the road without warning. There were no other vehicles in the vicinity at the time of the failure. The consumer stated that the engine was still running during the failure. The consumer had to forcefully depress the accelerator pedal in order to move the vehicle and continue driving. The vehicle was not diagnosed, but an appointment was scheduled for October 11, 2019 with an unknown Nissan dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 4,700.

- Sun City Center, FL, USA

problem #3

Apr 082019

Rogue

  • 181 miles
181 miles on car warning 'malfunction 'warning with crash symbol going 40mph also emergency brake slammed on backing up loud steel grinding sound felt like hit a brick wall. Sonar stayed on while car was off and in park

- Dunkirk, MD, USA

problem #2

Mar 222019

Rogue

  • 140 miles
The contact owns a 2019 Nissan Rogue. While driving approximately 30 mph, "roadway narrow" appeared on the instrument panel and the vehicle stopped, but continued to idle. A few seconds later, the vehicle accelerated normally. An appointment was scheduled with baron Nissan Inc (235 glen cove rd, greenvale, NY 11548) for diagnostic testing. The manufacturer was notified of the failure and provided case number: 35044923. The vehicle was not repaired. The approximate failure mileage was 140.

- Great Neck, NY, USA

problem #1

Dec 102018

Rogue

  • 1,160 miles
I was on the street driving up a hill and the malfunction light came on I looked it up in my manuel book it said do not drive take to dealer my car was purchased on Nov 23,2018 this happenned on December 10,2018. I had to call a tow truck they towed the vehicle and told me I cannot get a rental or loaner car untill Nissan determines it was not my fault, so after they finally looked at car and determined it was a fault of the manufacture this was on 12/16/2018, I had been without a car for 6 days then they said my car would be done on the 17th and their was no need for me to get a loaner. Also the vehicle had a loud clunking noise when put in gear. They found that the radiator lower support bolts were loose. Every time I get in my vehicle after stopping for an hour or more the tire pressure is off on all four tires I need to fill with air on a daily basis. This is absurd.

- Los Angeles, CA, USA