10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 5,518 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall:I purchased my 2019 Nissan Rogue May 31, 2019 from clay cooley Nissan. Two months ago while driving back to work my Nissan Rogue automatically braked; a month later my blind spot sensors failed to come on resulting in a wreck. I have paid out of pocket a $1000 deductible because I assumed there was a glitch within my car. While watching gma I have learned about the recall.
- Desoto, TX, USA
We bought a brand new 2019 Nissan Rogue at the end of May 2019. It has been in the shop for over 20 days since we bought it. Currently it has been in the shop for over 2 weeks. They don't know what's wrong with it. We have only made one payment on it. It runs without the key in the ignition. You can literally drive it down the road with no key in the ignition. What is to keep it from possibly being stolen" once we get it turned off, by opening driver door and turning windshield wipers on, we can't get it to start again without turning on windshield wipers. After the car has been off for a bit and parked, all of the interior components come on... ac, radio, lights, etc. This runs the battery down. The windshield wipers come on off while driving and then get stuck in the middle of windshield and you can't get them back on to move them out of your line of sight. All of this is disturbing!!! what if the vehicle just decides to stop running while someone is driving it or the brakes go out" anything catastrophic could happen at this point; when the manufacturer has no clue, what is wrong with the vehicle or how to fix it.... I will never trust the vehicle. They ordered 2 BCM computers, but computers don't recognize or respond to the car.... they spent 8 hours yesterday tracing all wiring and found no breaks in any of the wires. I have put in a request for them to buy the car back, but that's "under review".... they are now trying to figure out which of the 16 modules are faulty.... the first time it was taken to the dealership for this issue, it only had 285 miles on it. The dealerships have physically witnessed all of this and I have several videos.
- Granbury, TX, USA
This is the second time it happened, the auto-braking system engaged while I was driving through the parking garage at my work. I was going around 5mph and nothing was in front of me. The car started beeping (warnings) and then it slammed on the brakes. I've only had the car since June 15, 2019. It happened first on June 27. The dealership said that it happened because the couplers went out on my back wheels (on a new car). It happened again, this morning on 8/5/19. The dealership is trying to send me elsewhere for service since I am an unhappy customer and they don't want to deal with me.
- Midvale, UT, USA
Driving on the highway 4 days after bought 2019 Rogue and my acceleration went down, brakes came on and warning/malfunction "symbol;" went to dealer and advised "known sensor issue where detect cameras automatically apply brakes sensing driver about to hit something" was never disclosed such a hazard was possible. Feel unsafe as drive on highway constantly.
- Brownsburg, IN, USA
I was driving down a local street at approximately 30 mph and the car suddenly stopped (automatically brake). This happened on two occasions. I discovered that the gear stick shift moves from drive to neutral without depressing the trigger button on the gear stick and may be the cause of the problem. I learned that you have to depress the trigger button to shift from park to reverse and reverse to park, but not to shift from reverse to neutral, neutral to drive or drive to neutral. I believe that this is a safety hazard that could result in a tragic accident, especially on a highway at high speeds.
- Brooklyn, NY, USA
Brand new 2019 Nissan Rogue sv AWD: Climate control is not working properly especially during cold weather. When temperature control gauge is set to 61F, it blows cold air and when the gauge is set to 62F, it immediately blows hot air (80-90F). This impairs my driving and poses a risk of an accident because I constantly have to take my right hand off the steering wheel and my sight off the road for a second or two to manual switch between 61F and 62F. This is the only way to regulate the interior temperature. I constantly hear from my two little kids and wife "it's too hot, it's to cold....it's too hot, it's to cold". this is very frustrating especially when after three trips to the dealer's service department, I was told that this is normal as that's how Nissan designed the climate control during cold outside temperatures. This is definitely not normal to me and my family. Customer affair even scheduled a biased subject matter inspector to meet with me to only tell me that it's normal and working as designed. He told me that it will continue blowing hot air (80-90F) when the gauge is set to 62F even if the interior temperature has already reached 80F+ for a prolonged period of time (an hour or so) - this makes no sense! the inspector told me that every Rogue is designed that way. If I knew this before buying the car, I would never buy it. The climate control design is definitely flawed but Nissan is not willing to admit it. It needs to be recalled and fixed for all Rogues! other issue I've been facing is vibrations on the steering wheel and on gas & break pedals while the car is stationary or driving on any road. Vibrations are coming from the engine compartment. Nissan service again told me it's normal. It is not! Nissan failed to resolve both issues. I have filed a BBB complaint. NHTSA - please recall both chronic issues! thank you!
- Plainview, NY, USA
I drove home a brand new 2019 Nissan Rogue sl AWD from the dealer on a Friday night with 9 miles on it. I drove it on the highway to go skiing the following day and then on Monday evening (after 3 days of owning car and 362 miles), the engine malfunction indicator light went on. Called dealer and they said to bring in to look at it and also the Nissan connect email stated to open/close gas cap. After doing so, a couple of start/stops, the light did not come back on. I called dealer and said if it comes on, I will bring in but let's wait and see. On Wednesday (day 5 and 440 miles), I was commuting home from work and while in middle lane of slow moving traffic on a state highway, 6 malfunction indicator lights all went on and the car felt strange. As soon as I could, I got into the right lane and realized I had no acceleration as if the car felt like it was in neutral. I was able to coast over and into a nearby parking lot thankfully. I called dealer and they advised to call for road side assistance and tow to their dealership. I was given a loaner and have been working with Nissan Consumer Affairs. The car is still not repaired after 8 days of being in service department and them working with Nissan specialists. They believe they found the electrical connection issue and are still working through it and will test but I do not feel safe getting back into this vehicle after having an engine failure that could have resulted in serious injury or worse.
- Monroe Twp, NJ, USA
- Sea Girt, NJ, USA