Steering Column
***** Quality Action Summary *****
Nissan is conducting a dealer inventory quality action to replace the steering column and adjust the neutral position of the steering angle sensor on specific MY2020 Rogue (T32)
vehicles identified in SERVICE COMM and National Service History – Open Campaigns.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer.
***** What Dealers Should Do *****
1. Verify if vehicles currently in dealer inventory are affected by using Service Comm or National Service History – Open Campaign I.D. PC715.
 - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
 - Refer to NPSB 15-460 for additional information
 - Please continue to check newly arriving inventory for campaign applicability.
2. Please do not drive, loan, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Action.
3. Dealers should use the Electronic Service Manual (ESM) procedure to remedy any vehicle affected by this quality action.
4. Do not order parts, Nissan will automatically ship parts for vehicles in dealer inventory or assigned and in transit. Parts will arrive by October 31, 2019.
 - Campaign ID PC715 will be listed in the order reference number field on the pick list.
5. The service department should submit the applicable warranty claims for the action performed so it can be closed in Service Comm and release the vehicle.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the campaign status on each
affected vehicle currently in new vehicle inventory.
