10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 2,563 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The keys locked in the car, the car should not lock if the keys are inside
- Mastic, NY, USA
The contact owns a 2021 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the instrument panel and radio went black. The driver-??s and passenger-??s side front doors and tailgate door failed to open intermittently. Additionally, the front and rearview camera failed to display intermittently. The vehicle was taken to the dealer, but the dealer could not replicate the failure. The dealer informed the contact that they would be contacted when the replacement radio arrived. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and transferred to arbitration. The manufacturer also sent out a specialist from California to test drive the vehicle, but the specialist refused to test drive the contact's vehicle. The failure mileage was approximately 400.
- Las Vegas, NV, USA
First problem occurred on Sunday, August 15, 2021 (Mileage: 4,514) when the dashboard displayed: "Engine Malfunction, Power Reduced, Service Now" Warning light came on. The same day, I left a VM with Service Manager at CONICELLI dealership (as well sent pic and video of another repeat problem w/the front passenger window) who called me back the next morning stating if the WARNING message is off its okay to drive it to dealership in which I did on 8/16/2021 (by the way, when arriving the warning did not display, but again I had taken picture) After having my vehicle for a little over any hour I was told they had to call NISSAN about the problem and they were instructed to replace a sensor, the gear shift, and battery (since I had been having problems with starting the vehicle, it takes 2-3 "PUSH START" before the vehicle turns on. Now because it will take about 3 weeks for all the parts to come in it okay for me to drive the vehicle since the warning light went off. I said that I DID NOT feel safe driving the vehicle and want to be placed in a rental until they can complete the repairs. The Service Manager (Mark) said again since the light was off its okay, I just need to be concern if the comes back on begin flashing. I did not think it should be driven until the repairs was done because it is an unsafe condition for me and everyone else on the road. But I took the vehicle. The next morning the light came back on and stayed (Mileage: 4,594) on for the enter 45 minute drive and it did not drive well (it was sluggish). I called and complained to NISSAN HQ and Service Manager, Mark at CONICELLI. They only want to repair the sensor and battery because they have those parts and call me when the gear shift comes in and I return to get that fix. I was like that's unacceptable, I don't want a partial fix I want the problem fully fixed and I want a rental while YOU wait all the parts. He wants me in rental but none available, YET I reserved a rental after R call.
- Philadelphia, PA, USA
5 days after buying the car when you turn it on. An alert of FAILURE IN THE MOTOR LACK OF ENERGY TAKE TO SERVICE. He took him to where he was bought, they checked everything was fine but he did not understand why that notice came out. moderately to call to give me an answer but they did not call me. Weeks passed and the car began to show warnings on the screen, a yellow wrench, a yellow exclamation point, lack of oil, perform an oil change with only 1000 miles, the parking sensor is constantly activated while driving, the vehicle It turns off, it was taken back to where it was bought, they reviewed it and did a re-programming, when I went to pick up a car from the workshop I turned it on and the car turned off and the alarm sounded.
- Orlando, FL, USA
I had just filled up my tank and was leaving the local gas station. My car would not move. This was not the result of the gas I just put in it. Additionally, the electrical display on the dashboard was wreaking havoc. It told me to put my foot on the break to start my car, even though the car had to be running to have the blue tooth connected and me speaking on the phone with the car door wide open. Best of all, the assistance button to call for help, wouldn't work because it wouldn't start. The car has less than 3K miles on it, it had to be towed to the dealership. Because my car is so new I was told the part is on back order. They are waiting on a fuel pump in hopes of keeping the car running to find out what is causing the electrical issues. I waited 30 years to get a new car, and now I am afraid of it. Looking at the reviews and troubles other have had with theirs is disheartening.
- Fayetteville, GA, USA
While our son was trying to align car in drive outside our home garage door, going from R to D, dash lit up with all red warnings and could not put into park. Car started to roll back. My husband went to assist our son who was behind wheel and now believed the car to be in park. When my husband went to get behind wheel and my son was getting out, car started rolling backward getting close to our neighbor's garage door. My husband and son both fell from vehicle beside drivers door. My son put arms up onto open door trying to prevent car from further rolling and to prevent his father from being run over. Car finally stopped, aaa was called and vehicle towed to dealership. Car has approximately 1300 miles on it, and was taken to dealership twice to repair/replace/check sensors.
- Madison, WI, USA
- Philadelphia, PA, USA