Shift Lever Hang Tag
Dealer Inventory
*****Dealer Announcement*****
Nissan is conducting a dealer inventory quality action to place a Hang Tag on the shift lever on 16,253 specific 2021 Rogue vehicles identified in Service Comm. This tag puts instructions on the operation of the newly designed electronic shifter conspicuously right at the driver’s hand. Further detailed instructions are available in the Quick Reference Guide and Owner’s Manual. Vehicles manufactured after mid-December will have the hang tag in place.
Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC779
• New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
• Please continue to check newly arriving inventory for campaign applicability.
2. Use the attached procedure to remedy vehicles affected by this quality action.
• Dealers will receive one (1) hang tag for every affected vehicle in dealer inventory via FedEx. Tags will be sent to the Service Manager’s attention.
 Hang tags will begin mailing January 22, 2021 and should arrive no later than January 29, 2021.
• If replacement tags are needed, please send your request to:
 CampaignAnnouncements@nissan-usa.com along with your dealer name, address, VIN, contact name and phone number.
3. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm.
