Affected Component: EQUIPMENT

Date Published
JUL 21, 2020
NHTSA TSB #
10178248
TSB Document
Summary
Fuel Filler Door Bumper Dealer Inventory *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action to remove excessive rubber from the fuel lid bumpers on 4,860 specific 2020 Sentra vehicles identified in Service Comm. The fuel filler door may be difficult to open due to the base fuel lid bumper sticking to the lid. Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History â?? Open Campaigns I.D. PM948 . New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). â?¢ Refer to NPSB 15-460 for additional information Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to remedy vehicles affected by this quality action. . Dealers will receive one (1) trim guide per affected dealership. This special tool will be sent to affected dealers via Fed-Ex on July 22, 2020. â?¢ Dealers can contact nnafqasupport@nissan-usa.com to obtain a replacement trim guide, if needed. 3. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. ***** Dealer Responsibility ***** It is the dealerâ??s responsibility to check Service Comm or DBS National Service History â?? Open Campaign using the appropriate campaign I.D for the remedy status on each affected vehicle currently in new vehicle inventory.