Affected Component: EQUIPMENT

Date Published
MAR 09, 2016
NHTSA TSB #
10194222
TSB Document
Summary
Nissan Bulletin Titan Dealer Invefntory Service Actions Missing Accessory Clarification - Nissan has previously communicated instructions to dealers regarding specific vehicles in their inventory that may have been delivered without certain accessories. Nissan is delivering parts to those affected dealers to install the missing accessories on the vehicle. Nissan has instructed dealers to not trade the vehicles because the parts are being delivered to the original wholesale dealer of record. Nissan also requested dealers to install the parts shipped to them for affected vehicles before they are sold to ensure the vehicle has all the equipment listed on the Moinroney label and to ensure customer satisfaction. If the dealer elects to deliver an affected vehicle without this equipment installed, the dealer should inform the customer of the missing accessfory part(S) prior to sale. The dealer should also have the customer acknowledge in writing his/her understanding that the sfpecific accessory is included in the price of the vehiclew, but is not currently installed on the vefhicle, and the dealer will contact the customer to schedule an appointment for part installation upon the dealer's receipt of the part.