"STEP RAILS VOLUNTARY SERVICE CAMPAIGN
***** CAMPAIGN SUMMARY *****
NISSAN IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN ON CERTAIN MY2016 TITAN XD VEHICLES TO INSTALL STEP RAILS ON VEHICLES THAT SHOULD BE EQUIPPED WITH THIS ACCESSORY, BUT WERE SHIPPED WITHOUT THE STEP RAILS INSTALLED.
***** WHAT DEALERS SHOULD DO *****
1. VERIFY IF VEHICLES ARE AFFECTED BY THIS VOLUNTARY SERVICE CAMPAIGN USING SERVICE COMM I.D. PC428.
2. DEALERS ARE REQUESTED TO REPAIR ANY AFFECTED VEHICLES IN DEALER NEW OR PRE-OWNED INVENTORY TO ENSURE CUSTOMER SATISFACTION.
3. REPAIR THE VEHICLE USING THE REPAIR PROCEDURE IN NTB16-081.
4. ONCE REPAIRED, DEALERS SHOULD SUBMIT THE CLAIM, USING THE CLAIMS CODING PROVIDED, AND RELEASE THE VEHICLE."
