Affected Component: STRUCTURE:BODY:TAILGATE

Date Published
AUG 24, 2016
NHTSA TSB #
10091546
TSB Document
Summary
"ELECTRONIC TAILGATE LOCK VOLUNTARY SERVICE CAMPAIGN ***** CAMPAIGN SUMMARY ***** NISSAN IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN ON CERTAIN MY2016 TITAN XD VEHICLES TO INSTALL ELECTRONIC TAILGATE LOCKS ON VEHICLES THAT SHOULD BE EQUIPPED WITH THIS ACCESSORY, BUT WERE SHIPPED WITHOUT THE ELECTRONIC TAILGATE LOCKS INSTALLED. ***** WHAT DEALERS SHOULD DO ***** 1. VERIFY IF VEHICLES ARE AFFECTED BY THIS VOLUNTARY SERVICE CAMPAIGN USING SERVICE COMM I.D. PC466. 2. DEALERS ARE REQUESTED TO REPAIR ANY AFFECTED VEHICLES IN DEALER NEW OR PRE-OWNED INVENTORY TO ENSURE CUSTOMER SATISFACTION. 3. REPAIR THE VEHICLE USING THE REPAIR PROCEDURE IN NTB16-079. 4. ONCE REPAIRED, DEALERS SHOULD SUBMIT THE CLAIM, USING THE CLAIMS CODING PROVIDED, AND RELEASE THE VEHICLE."