10.0
really awful- Crashes / Fires:
- 18 / 2
- Injuries / Deaths:
- 11 / 0
- Average Mileage:
- 22,416 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign numbers: 17V449000 (air bags) and 17V028000 (air bags) several months ago. The contact received a second notice on September 26, 2017, which stated that the part was not available. The dealer (fitzgerald Toyota Nissan, 1436 Lincoln way E, chambersburg, pa 17201, (717) 264-3359) did not have a specific date for when the part would become available. The manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect. VIN tool confirms parts not available.
- Chambersberg, PA, USA
The contact owns a 2009 Nissan Versa. The contact received a recall notification for NHTSA campaign number: 17V449000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available. No VIN available updated 7/20/18
- Staten Island, NY, USA
Takata recall. The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign numbers: 17V449000 (air bags) and 16V349000 (air bags). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called Nissan champion (25550 kinsgland blvd, katy, tx 77494; 281-644-1100) and was informed that parts were not available and they were not able to provide a longterm loaner vehicle (despite the notice stating the contact would receive one) due to a shortage of loaner vehicles. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Houston, TX, USA
I called Nissan dealers to get a loaner vehicle because the replacement for the takata airbags won't be avail until spring 2018 and they denied giving me a rental despite the program in place by Nissan to cover the costs for them leaving me stranded without use of a car I paid off in full.
- North Hollywood, CA, USA
The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign number: 16V349000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Nissan of van nuys (5425 van nuys blvd van nuys ca, 91401) and stated that the parts were on backorder. The manufacturer was notified of the issue, but did not offer any assistance. The contact was unable to secure a loaner vehicle due to not having full coverage and wants a refund for the vehicle. The VIN was unknown. The contact had not experienced a failure.
- North Hollywood, CA, USA
Takata recall. The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign number: 17V449000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The manufacturer and the dealer (Nissan van nuys, 5425 van nuys blvd, van nuys, ca 91401, (866) 267-2092) indicated that the parts may become available in mid spring 2018. The manufacturer was contacted and could not provide a reasonable date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- West Hollywood, CA, USA
The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign number: 17V449000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact made an appointment with Nissan of queens (85-24 rockaway blvd, ozone park, NY 11416, (718) 835-5200); however, upon arrival, the contact was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Glendale, NY, USA
Takata recall. The contact owns a 2009 Nissan Versa. The contact stated that she never received recall notice for NHTSA campaign number: 17V449000 (air bags). Through the NHTSA.gov website, the contact first learned about her vehicle being included in the recall. The contact called girard Nissan in groton, ct about the recall and was informed that the parts were not available. The manufacturer was contacted and did not provide a repair timeframe. The failure mileage was 134,000.
- Gales Golf Ferry, CT, USA
Takata recall. The contact owns a 2009 Nissan Versa. While driving approximately 45 mph, the contact struck a coyote. The driver's side air bag in the steering wheel and passenger side air bag deployed with force. A white cloudy substance emitted into the vehicle impacting the driver's and the contact's vision. The driver was not injured. The contact (front passenger) sustained injuries to the left arm, hands, and nerve damages due to the force and was unable to determine if metal fragments emitted into the vehicle as well. The vehicle was towed to a yard and then to a repair center, but the cause of the failure could not be determined. A police report was filed. An independent inspector indicated that they were unable to determine negligence. The vehicle was included, but the contact was not notified of NHTSA campaign numbers: 16V349000 (air bags) 17V449000 (air bags). The vehicle was not diagnosed by a dealer. The manufacturer was later notified of the failure to determine if they could investigate the failure. The failure mileage was 46,720. Parts distribution disconnect.
- Gainesville, FL, USA
Takata recall. Received notice about this recall in March 2017. Notice said parts would be in by the end of April 2017. Called 6/2/17 and was told parts would be in by end of June. Next time told end of July. It is now September and still waiting on parts. I never expected such a serious recall could take so long. Thank god I'm not sending a complaint telling you the air bag ruptured and my son is dead because of it. To have to worry every time the car is used that he will be seriously injured or worse, is unacceptable in this day and age. Feel at this point, that Nissan should provide another vehicle for him to drive instead of having him be at risk of dying from this faulty airbag that can rupture even at high temperatures and humidity. It doesn't even have to be an accident. Where is customer service with this company?
- Knightdale, NC, USA
Takata recall, never notified of 1st passenger side recall, much less the new driver side recall. No parts for drivers side airbag. Are we supposed to drive a vehicle that may explode and send metal in to us?
- Escondido, CA, USA
Recall 17V-028 I received a recall notice pertaining to the front passenger airbags. The message said that the new parts should be available by the end of April 2017. To this day, August 18th, 2017, I have received no further notice to let me know that the new parts are available. This is very serious and I feel that it's important to have this matter taken care of immediately.
- P, NJ, USA
Apparently there was a recall and I just found out through a story posted on facebook. I want to know when and how I can get this fixed as I do live in a high humidity state (Florida) and how will I be compensated up to $500 as the lawsuit agreed. I had no clue about the passenger not the drivers airbags until today.
- Tavares, FL, USA
Takata recall. The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign number: 17V449000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to ken garff Nissan riverdale (801-781-4500 located at 615 w riverdale rd, riverdale, ut 84405) where it was confirmed that the parts were not available for the recall remedy. The contact was provided a loaner vehicle and was required to sign a contract to store the vehicle for six to nine months. The contact had to sign the contract each month and was informed not to drive the vehicle until the recall was completed. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact stated that the manufacturer escalated the issue to someone else, but had not heard anything. The contact had not experienced a failure. Parts distribution disconnect.
- Syracuse, UT, USA
The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign numbers: 17V449000 (air bags) and 17V028000 (air bags); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called the benson Nissan dealer located in an unknown city in South Carolina who informed the contact that she would receive a second notice when parts were available. The contact attempted to call the manufacturer, but was unable to speak with anyone. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
- Harrah, OK, USA
Called dealership numerous times to get the recalled airbags fixed with no response
- Phoenix, AZ, USA
I still have not received any notification from Nissan to bring my car in to fix air bag problem. I noticed it was recalled Jan 2017 and states no remedy. It has been very humid in pittsburgh pa this summer. And agin I notice recall for July 2017. If something happens to my family when driving this car or a passenger. There will be a lawsuit against Nissan.
- Pittsburgh, PA, USA
Takata recall. The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign number: 16V349000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue several months ago and was not able to confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.
- Houston, TX, USA
Takata recall. The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign number: 17V028000 (air bags) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called rothrock Nissan dealer, on 1648 plaza lane, allentown pa 18104, where it was informed that the remedy part for the repair was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
- Allentown, PA, USA
- Brentwood, CA, USA