10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 64,868 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2009 Nissan Versa. The contact stated that while driving 10 mph, the vehicle exhibited a clicking noise was. The vehicle was taken to an independent mechanic where it was advised to the contact that the coil springs need to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 56,835.
- Hyannis, MA, USA
After investigating strange noise from front suspension area, discovered that both left and right side coil springs were broken. One broken spring end came close to puncturing tire (which had to be replaced). Have owned many cars over many years and never had a coil spring break. Car is not driven under any extreme conditions. Cost to replace springs and damaged tire was nearly $1000. Nissan will not acknowledge any known problem with Versa front springs, but nearly 50% of NHTSA complaints on Versa are for broken front springs! if spring had punctured tire at high speed, could have been deadly.
- Hampton Falls, NH, USA
I noticed that the car was leaning toward the ground on the driver's side. I decided to take it to the dealership to have it checked out. The car was bouncy on the drive to the dealership. The tech looked at it and said it was not safe to drive because the left front coil spring was broken. He said the broken coil could break the brake line or puncture the tire. The Versa has never been in an accident, is only 7000 miles over warranty, and I can't see how the coil could have broken if the part was not faulty.
- Oshkosh, WI, USA
I noticed a strange noise coming from the front area of my car when I turned the wheels or hit a bump. I took the car in for a safety check and was shown that I had a broken left front coil spring. Unless it's defective, I can't believe this spring should break except in an accident.
- Lisle, IL, USA
Front driver side suspension spring broke when pulling out of driveway. There is no valid reason for a suspension spring to snap on a 2009 automobile. This caused damage to the tire. The cost to fix this issue is $700 for the spring and new tire. What would have happened had I been on the expressway driving at 65 mph?
- Cincinnati, OH, USA
Within days of buying the new car in 2009, I noticed a loud, clunking squeak and a pop from around my front wheels when I would make a turn after slowing down to a stop. This had been happening during the entire 3.5 years that I have had the car, so I figured it was normal and harmless because the car was already doing it brand new (right now there are still only 37,343 miles on the vehicle, I park it in my garage, and it has had no accidents.) however, last night, the sound seemed to be louder and looser near the front-right wheel. Then this morning I drove out of my neighborhood and as I began accelerating to 50 mph, a large piece of metal flew out violently from under my car. I was able to find it in the roadway, so I backed up and inspected the part. It is the bottom coil of the coil spring that is over the right-front wheel. Luckily it did not hit anybody behind me or cut my tire. The metal was not only broken, but the face of the break was already slightly rusted, as if it had been cracked for a while before snapping.
- Bellport, NY, USA
The driver side spring of my 2009 Nissan Versa broke when I was pulling out of the garage. I heard a big bang and assumed it was from ice build up. I continued to drive and the vehicle pulled hard to the left. Turns out the spring had sheared previously (as rust had built up on the break point) and it let go at that time. My driver side strut is bent as a result of the spring breaking.
- Sherwood Park, ID, USA
Left front coil spring broke. Car was parked in garage and when it was started in order to pull out of the garage, my boyfriend found an 8 inch portion of the coil spring - the bottom part of driver's side spring that sits in the saddle of strut, on the garage floor.
- Oswego, IL, USA
While driving at low speeds I heard a loud pop. The vehicle seemed to drive fine but that weekend I took it in for regular service at a local service shop. I asked them to check for the source of the loud pop in addition to the normal service. They informed me that not one but both of my front coil springs were snapped and that I was lucky the coil springs were retained on the upper support shelf as they could have sliced a tire potentially causing an accident. This vehicle has 87,000 miles, has never been in an accident, and is only driven to and from work 90 miles round trip daily on good highways..
- Elyria, OH, USA
I have a 2009 Nissan Versa that I had been hearing popping when I turned so I had to replace the cv axel and now I am having to replace the ball joint bushing because that is what caused my cv axel to start to go now I hear a grinding and the car has 63000 miles on it.
- Goldsboro, NC, USA
Driver's side front coil spring failed while sitting at a stoplight. Fortunately not driving in traffic at the time. No reason given for failure, vehicle always kept on paved roads <43K miles.
- Mcfarland, WI, USA
Within weeks of my purchase of a 2009 Nissan Versa sl, I noticed, when making right or left turns at slow speeds (5-10 mph), especially going over a bump and when the steering wheel is turned 1- 1 1/2 times (as in going into a driveway) I experience loud clunking and vibrations in wheel, and it can be easily heard coming from the steering column. The clunk is always there at 1 to 1 1/4 turn from the full clockwise stop. I have taken it in the dealership for this problem at least 5 times; they have been unable to fix the problem. Several times, the service writer said he couldn't hear or feel the 'clunk' but the mechanic said he could. The Versa does move around quite a bit at high speeds on the freeway, but I am unsure if that is caused by the above described problem or the light weight of the Versa. The sound and feel of this 'clunk' is very disconcerting, and given the number of complaints I've seen for 3 years about this problem, I'm wondering if the government/automaker are waiting for someone to die before they act.
- Sacramento, CA, USA
Vehicle wanders at speeds above roughly 45 mph. Wandering is severe at speeds above 60 mph.
- Kenosha, WI, USA
- Wellsburg, WV, USA