10.0

really awful
Crashes / Fires:
12 / 2
Injuries / Deaths:
16 / 1
Average Mileage:
24,022 miles

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« Read the previous 20 complaints

problem #86

Oct 022017

Versa

  • miles
After receiving by mail notification of the recall, I went to a Nissan dealer trying to get a rental car. First attempt an associate approached me "trying to make her sell"... I presented my notification and immediatly she changed her approach. She told me it was too late and that I need it to come back. I went back a couple days later and earlier, at 04:00pm as she requested. Again, no one was able to helped me getting a rental or substitute vehicle. I requested for them to check with other Nissan dealers, but I just got a "no" for an answer: "I am busy, I have too much load work... etc" I called myselft to another Nissan dealer and they told me they will call me back in about two weeks, when they have an available rental car for me.... until now that dealer haven't call me yet. I went to a Nissan dealer, and at this point I was all concerned due to my new job commute. Finally I found an associate willing to help, but I have to paid deposit ($50) for the rental car and increased my insurance payments up $130 monthly premium (updated to full coverage even after I paid off my car -Nissan Versa 2011-) any dealer associate showed corncen for the safety recall nor for any possible fatal accident.

- Charlotte, NC, USA

problem #85

Nov 032017

Versa

  • miles
Takata recall I am being forced to take my car off the road and either get a rental or purchase a new car. The dealer ship will not have the parts until late spring of 2018. That means my car will be off the road for at least 6 months. Recall #17V-449

- Greenfield, MA, USA

problem #84

Nov 012017

Versa

  • 5,745 miles
I have received a recall for airbag on driver's side. The new airbag will not be available until spring 2018. The Nissan dealer recommends that I do not drive the car and hire a car from enterprise. The loan car would be free, but I would have to pay full coverage insurance. The cost of that would be $28 per day. This is ridiculous! I cannot pay that amount. What do I do" do I risk injury by driving the car? what is the actual risk" nobody can tell me.

- Fort Myers Beach, FL, USA

problem #83

Aug 082017

Versa

  • 61,000 miles
Takata recall - I received an interim owner notification-safety recall from Nissan re: The airbag recall. That notification states that Nissan anticipates the replacement part(s) to become available in the spring of 2018 and I had to wait for a second notice when the part becomes available. I called the dealership immediately and they aren't even starting a parts waiting list or scheduling appts until the spring of 2018 and that no alternative parts (I.e. new steering wheel with out the takata airbag) were available. This is my only vehicle and I use it to Transport my special needs toddler (4 ada diagnoses) to her special needs school. I've been renting a car or hitching a ride to provide her transportation. She already has multiple disabilities and we shouldn't be left no option other than to run the risk of additional injury to her. We live in a rural area and have had to cut our food budget in order to pay for the rental to get her to special school. Waiting until spring of 2018 to start a part(s) and service waiting list is unacceptable. I've just received the notice re: Chapter 11 bankruptcy, so we missed the ppic deadline before we knew there was one. Now the restitution fund deadline is the end of Nov but those claim forms are not available on the tkrestructuring.com website. There has to be a legal way, for takata to provide a rental car or temp replacement so our family is sacrificing basic needs in order for me to get her safely to school and we will not be able to continue this expense until sometime in the vague spring 2018. I've been to the

- Lebanon, PA, USA

problem #82

Oct 312017

Versa

  • miles
Takata recall. I contacted antwerpen Nissan -security (baltimore, md), but was told they will not serve vehicles affected by this recall until March of next year. Meanwhile, I am driving my kids in this car every day, which is very risky in case something happens and the airbag is deployed!

- Ellicott City, MD, USA

problem #81

Jul 172017

Versa

  • miles
Takata recall. The contact owns a 2011 Nissan Versa. The contact received notification of NHTSA campaign number: 17V449000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (kings Nissan, brooklyn, NY, 718-934-3300) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Brooklyn, NY, USA

problem #80

Sep 072016

Versa

  • miles
Drove for several years having no idea my life (and family/friends) was at risk. Far, far worse than that...during 2016-2017 I drove the vehicle while pregnant!!!!! following that in 2017, I drove with my newborn child in the car and my husband!!!! I cannot begin to describe the level of anxiety and horror I feel having learned of this recall after my child was born. I am in absolute shock at the thought of what might have happened!!! although the dealer has given me a loaner free of charge until the part is replaced, I have no where to house my vehicle. I do not have a garage or private driveway. The car is parked on a public street for what could be maybe six months?! this includes being parked over wintertime. I am concerned about the damage to the monetary and functional value of my vehicle as it sits seemingly endlessly. Moreover, I am much too frightened to even consider getting into the car to start the engine or move it around during this period. However, the engine will need to be started and the car will need to be moved. But, that is a true quandary.

- Doylestown, PA, USA

problem #79

Oct 272017

Versa

  • 117,000 miles
Takata recall - I was recently notified that my 2011 Nissan Versa has a safety recall due to the takata airbags. I was told they will not be able to repair it until spring of 2018 when parts are unavailable. The only option they gave me was a loaner vehicle that I would be required to bring back to the dealership every month to renew and I would not be compensated for my time and inconvenience in having to repeatedly drive to the dealership. I do not want a loaner vehicle for many reasons, if they cannot repair it they they should have to buy it back but they have refused to do so. I am now forced to drive an unsafe vehicle, risking injury and death on a daily basis since I cannot afford to buy another car.

- Billerica, MA, USA

problem #78

Sep 252017

Versa 4-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2011 Nissan Versa. The contact received notification of NHTSA campaign number: 17V449000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called (county line Nissan, 2191 straits turnpike, middlebury, ct 06762) and was informed that parts would not be available until spring of 2018. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available. VIN not available updated 8/2/18

- Oxford, CT, USA

problem #77

Oct 212017

Versa

  • 11,000 miles
The contact owns a 2011 Nissan Versa. While driving approximately 45 mph, the steering lost power. The vehicle was turned off and restarted, and the power steering warning indicator illuminated. The failure recurred. The dealer was not contacted. The manufacturer was not made aware of the failure. The contact received notification of NHTSA campaign numbers: 17V449000 (air bags) and 16V349000 (air bags). The failure mileage was approximately 11,000. Parts distribution disconnect.

- Encino, CA, USA

problem #76

Jul 172017

Versa

  • miles
Takata recall. The contact owns a 2011 Nissan Versa. The contact received notification of NHTSA campaign number: 17V449000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Nissan of St. Charles, 2535 E main St, St charles, il 60174) was contacted and confirmed that the parts would not be available for the recall remedy until spring of 2018. The manufacturer was contacted at 800-424-9153, but there was no response and was not made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

- Geneva, IL, USA

problem #75

Sep 152017

Versa

  • miles
Takata recall. The contact owns a 2011 Nissan Versa. The contact received notification of NHTSA campaign number: 17V449000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted and the manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Boca Raton, FL, USA

problem #74

Oct 092017

Versa

  • 74,215 miles
Nissan will not provide me with a replacement car today and I am not driving a vehicle with a serious airbag recall.

- Corning, NY, USA

problem #73

Jul 012017

Versa

  • miles
Takata recall. The contact owns a 2011 Nissan Versa. The contact stated that the recall notice for NHTSA campaign number: 17V449000 (air bags) was received in July of 2017. After contacting the dealer (Nissan of serramonte in colma, ca) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Parts distribution disconnect.

- Pacifica, CA, USA

problem #72

Jul 172017

Versa

  • miles
Takata recall. The contact owns a 2011 Nissan Versa. The contact received notification of NHTSA campaign number: 17V449000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Nissan of norwich, 691 w thames St, norwich, ct 06360) was contacted and confirmed that the parts were not available for the recall remedy until spring of 2018. The manufacturer was contacted at 800-867-7669 and stated that it was up to the dealer to pay for the insurance. A case number was not provided. The contact had not experienced a failure. Parts distribution disconnect.

- Bozrah, CT, USA

problem #71

Oct 052017

Versa

  • miles
Takata recall I was told to park my car until parts are available. I only have this vehicle to drive. What am I supposed to do " I do not have the money to buy or rent a car. What is Nissan going to do to help me "

- Winder, GA, USA

problem #70

Sep 202017

Versa 4-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2011 Nissan Versa. The contact received notification of NHTSA campaign number: 17V449000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with lia Nissan of saratoga (2906 U.S. 9, malta, NY 12020) who stated that parts and a loaner vehicle were not available. The manufacturer was made aware of the issue and stated that they would open a case. The contact had not experienced a failure. Parts distribution disconnect. Updated 7/25/18

- Mayfield, NY, USA

problem #69

Sep 272017

Versa

  • 0 miles
Takata recall. I received a Nissan September, 2017 recall notice, but I lost it. I attemepted to contact Nissan in franklin tn via their contact us on-line template and the star Nissan, niles, il dealer, but they do not want to give me a duplicate copy. I contacted Nissan Japan in Japanese and english and Nissan usa by gmail: Kristina adamski, vp, Corp. Comm. Tn @kristina.adamski@Nissan-usa.com and jonathan adashek, global vp of comm., jadashek@mail.Nissan.co.jp as well as the star Nissan customer service rep.efren conde: Econde@berman.com, but no one wants to send me or fax me a copy of the initial recall notice. I understand that the takata parts are not available and 510,000 vehicles are involved and that takata and Nissan reached a $97 mil. Settlement for Nissan in August, 2017. I just want the recall notice. I have also contacted the Illinois A/G about this problem. NHTSA recall #17V42500, mfgr recall set 17B

- Park Ridge, IL, USA

problem #68

Jan 012017

Versa 4-cyl

  • miles
2011 Nissan Versa hatchback. Consumer writes in regards to passenger side front airbag safety recall. The consumer stated the vehicle recall repair exceeded a reasonable amount of time to be completed. Updated 09/28/2017

- Miami, FL, USA

problem #67

Sep 172017

Versa

  • miles
Nissan recall -I was never notified about the initial air bag recall on 5/23/17 recall #16V-349. They notified me this week of the recent issue #17V-449, but they're not offering to remedy it until spring of 2018. Does that qualify as the "timely manner" stated on this site" or would I possibly have ground to request reimbursement and turn the vehicle in" I worry about driving the car that long, and questioned whether that fell under the laws guidelines. It just seems like an issue that they didn't notify me last year when the first recall happened. Thanks for your time. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?

- Lake Forest, CA, USA

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