Driver & Passenger Inflator Field Quality Parts Collection Initiative Update
***** Collection Initiative Summary *****
Nissan launched a special parts collection activity on May 10, 2017 to replace the front driver and passenger Takata air bag inflators free of charge on specific MY2012 Versa (N17) vehicles registered in the following states; Alaska, Colorado, Connecticut, Iowa, Idaho, Massachusetts, Maine, Michigan, Minnesota, Montana, North Dakota, New Hampshire, New York, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming.
NOTE: Customers were informed that this parts collection activity was time-limited. Nissan communicated this activity would end once a sufficient number of in-use inflators had been collected.
Nissan has collected a sufficient number of parts for this particular zone and will now close the initiative. Nissan wants to inform dealers that PM671 will conclude on October 6, 2017. The parts collection initiative will continue until October 6, 2017 in order to allow dealers sufficient time to complete any previously scheduled repairs. Dealers should not schedule any appointments beyond October 6, 2017 for this collection activity.
Once all collection activities have concluded, Nissan will request return of any unused parts with a separate communication.
***** What Dealers Should Do****
1. Service Comm will deactivate PM671 on any unrepaired VINs on October 6, 2017. Dealers should complete previously scheduled appointments at this time and not continue to complete or schedule additional vehicles beyond October 6, 2017.
2. Dealers should submit any open claims for this collection activity by October 6, 2017.
3. Dealers may continue to use NTB17-049 to service any previously scheduled vehicles subject to this activity until September 29, 2017.
PLEASE NOTE: The return process for this collection activity is different than the normal Takata parts return process (NTB17-049, page 22).
