Affected Component: AIR BAGS

Date Published
JUL 28, 2017
TSB Document
Driver & Passenger Inflator Field Quality Parts Collection Initiative Update ***** Collection Initiative Summary ***** Nissan launched a special parts collection activity on May 10, 2017 to replace the front driver and passenger Takata air bag inflators free of charge on specific MY2014-15 Versa (N17) vehicles registered in following states; Alaska, Colorado, Connecticut, Iowa, Idaho, Massachusetts, Maine, Michigan, Minnesota, Montana, North Dakota, New Hampshire, New York, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. NOTE: Customers were informed that this parts collection activity was time-limited. Nissan communicated this activity would end once a sufficient number of in-use inflators had been collected. Nissan has collected a sufficient number of parts for this particular zone and will now close the initiative. Nissan wants to inform dealers that PM673 will conclude on August 7, 2017. The parts collection initiative will continue until August 7, 2017 in order to allow dealers sufficient time to complete any previously scheduled repairs. Dealers should not schedule any appointments beyond August 7, 2017 for this state specific collection activity. Once all collection activities have concluded, Nissan will request return of any unused parts with a separate communication. ***** What Dealers Should Do**** 1. Service Comm will deactivate PM673 on any unrepaired VINs on August 7, 2017. Dealers should complete previously scheduled appointments at this time and not continue to complete or schedule additional vehicles beyond August 7, 2017. 2. Dealers should submit any open claims for this collection activity by August 7, 2017. 3. Dealers may continue to use NTB17-049 to service any previously scheduled vehicles subject to this activity until August 7, 2017.