Inside Rearview Mirror
Dealer Inventory
*****Detailed Information*****
Nissan is conducting a quality action on 2,732 MY2020 Versa (N18) vehicles identified in Service Comm to inspect the adhesion of the inside rearview mirror attachment and, if necessary, replace the windshield if the mirror detaches during inspection.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS:
1. Verify if vehicles currently in new dealer inventory are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. PM941
 - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
 - Refer to NPSB 15-460 for additional information
 - Please continue to check newly arriving inventory for campaign applicability.
2. Please do not drive, loan, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Action.
3. Use the attached procedure to inspect and, if necessary, remedy any vehicles affected by this quality action:
 - If the mirror and mounting plate does not detach from the windshield, during inspection, no repair is needed.
 - If the inspection result is “NG†(inside rearview mirror and mounting plate detaches):
 - Replace the windshield and aim the front camera unit using the procedure outlined in the Electronic Service Manual (ESM).
 - Once vehicles have been inspected and, if necessary, remedied dealers may submit the applicable warranty claim for the action performed and the vehicle can be released for sale.
