10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
54,794 miles

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« Read the previous 20 complaints

problem #19

Feb 062004

Voyager 6-cyl

  • Automatic transmission
  • miles
On our 19'99 Plymouth Voyager, the airbag light started coming on intermittently when turning the steering wheel to the left. After a few days, the light stayed on while the van was running and we noticed that the horn and cruise control also were no longer operating.

- Alpharetta, GA, USA

problem #18

Jan 022004

Voyager 6-cyl

  • Automatic transmission
  • 111,000 miles
Clockspring failure. Air bag light is on all the time cruise control and horn do not work, it started in Jan 2004.

- Waldorf, MD, USA

problem #17

Feb 022004

Voyager

  • Automatic transmission
  • 66,000 miles
The vehicle was taken to the dealer because the air bag light illuminated and the horn would not function. The dealer's mechanic determined that the clockspring assembly was the cause of the problem and must be replaced.

- Fort Washington, PA, USA

problem #16

Jan 022004

Voyager

  • 80,927 miles
Clock spring failed. A recall was issued, however this vehicle was not included in the recall due to VIN.

- Tampa, FL, USA

problem #15

Dec 022003

Voyager 6-cyl

  • Automatic transmission
  • 78,294 miles
Defective clockspring that would light up "airbag" light on dash but, only when turning to the left. This condition, I was told by the dealer, disabled my airbag. The dealer left it up to me to decide if I want to replace this defective part or, drive the vehicle without the protection of the airbag. Chrysler customer assistance only recommended I have vehicle serviced. Writes stacie perry, senior staff representative daimler Chrysler customer assistance center;" additionally, daimler Chrysler recommends that you have the repair performed at your local daimler Chrysler dealership." When I responded to the daimler Chrysler customer assistance center with the question; "...it is safe to drive with the potential of not having my airbag deploy in the event of an accident. Is that correct?" their response was, "again, if something is malfunctioning on your vehicle, daimler Chrysler strongly recommends that you have it repaired." This language, in my opinion, is not strong enough for me to fork over $231 dollars for a repair that should not be necessary. The owners manual states that the airbag is designed to be maintenance free. Considering the fact that previous model year vehicles exhibited the same problem, I would suggest that Chrysler has a known problem.

- Clinto Twp, MI, USA

problem #14

Oct 162003

Voyager

  • miles
Consumer stated that air bag light came on and stayed on all the time. This affected horn and cruise control, both did not work.

- Bellmawr, NJ, USA

problem #13

Aug 272003

Voyager 6-cyl

  • Automatic transmission
  • 67,000 miles
I own a 1999 Plymouth Voyager. Recently, our airbag light would come on intermittently while driving. Also, the horn would work intermittently as well. We have a friend that owns a 1998 Voyager and she told us that she had the same problem, and it was caused by a defective clock spring. She had her van repaired at no charge by the Chrysler dealership, as they had had so many complaints and incidents of this part failing that they actually extended the warranty of the clock spring on the 1998 model to a lifetime warranty. When we took our 1999 Voyager in for repair, we were also told that our clock spring was not working. However, the warranty was not being extended for the 1999 models, so the repair cost us $198. We were told to keep our reciept "in case" Chrysler ever issued a recall or changed the status of the parts warranty in the future, so we could get a refund. Of course, I feel there is very little chance of that ever happening. My main complaint is that if Chrysler know that this part is defective, why they are not recalling the parts instead of waiting until there are so many complaints that they secretly extend the warranty, which gets them out of the normal notification procedures they have to do during recalls. This is a clear case of knowing a problem exists but doing nothing about it.

- Sapulpa, OK, USA

problem #12

Jun 022003

Voyager

  • 760,000 miles
Clockspring has failed, causing airbag and horn to be inoperative. Dealer notified.

- Manhattan, KS, USA

problem #11

May 302003

Voyager

  • miles
The vehicle air bag light remained on at all timed. The air bag clock spring was recall but the consumers vehicle was not included in the recall due to VIN.

- Roanoke, IL, USA

problem #10

May 272003

Voyager 6-cyl

  • Automatic transmission
  • miles
The air bag light came on and did not go off. The horn was inoperative since the air bag light came on. The check engine light also illuminated. The vehicle was taken to the dealer, and the consumer was told they were having a lot of problems with the same vehicle..... driver's side door light switch did not work, the switch had to jiggled for the light to come on.

- Oceanside, NY, USA

problem #9

May 202003

Voyager 6-cyl

  • miles
The air bag light illuminated on the dashboard, which also caused the horn not to work. The consumer was informed about a recall regarding the issue, however the consumer vehicle was not included in the recall. The consumer had to pay to have the clock spring replaced.

- Philadelphia, PA, USA

problem #8

May 152003

Voyager 4-cyl

  • Automatic transmission
  • miles
I purchased a used 1999 Plymouth Voyager. When I took it to a dealer in carlsbad, ca. Bob baker, I asked about two problems I have with it. The horn doesn't honk, and the air bay light stays on all the time. I was told they'd be fixed free. When they called regarding other repairs, they said the items wouldn't be fixed free, that my particular 1999 Plymouth Voyager wasn't included in a recall. I objected and also found the repair costs expensive for me, and I was told to go ahead and pay to have it fixed, that "there will be a recall coming up and when it does I can show the receipts and get a refund." Why are some 1999 included and others not, when they have the same problems others are fixed for under recall? also the low fuel bell rings after you fill the tank until the tank level gets down to about 3/4 tank. ( it does ring when the fuel is low, too). I want my horn fixed, it's an important safety feature. Also the light "service engine soon" came on, and I just had a tune up, etc. I took the vehicle in to a repair shop because the dealership costs so much and it cost me $58 to find out that the gas cap wasn't sealing properly. The new cap I bought is imprinted with information about it having to be placed on properly. This new cap I believe is imprinted this way because of a problem that came up. I am disgusted and "broke" after having to pay for such a diagnosis and then $15.65 for the new cap.

- Oceanside, CA, USA

problem #7

Mar 132003

Voyager

  • miles
The air bag light illuminated on the dash board.

- Manteca, CA, USA

problem #6

Mar 132003

Voyager

  • miles
The horn no longer worked, due to possible clock spring failure.

- Washington, DC, USA

problem #5

Nov 092002

Voyager

  • Manual transmission
  • miles
The airbag illuminated, which caused the horn and crusie control to not to work, also the fuel sensor was defective which caused the vehicle to run out of gas.

- Covina, CA, USA

problem #4

Jan 012002

Voyager

  • Automatic transmission
  • miles
Airbag light remains illuminated on dashboard intermittently. Dealer has been contacted.. consumer states that while driving 5-10 miles, airbag light comes and goes several times.

- Duson, LA, USA

problem #3

Mar 212001

(reported on)

Voyager

  • miles
I heard on the news that failure of the airbag/horn/cruise control mechanism has been reported on this vehicle and that no recall had yet been determined. I experienced the same failure. To date, only the horn has been repaired but the dealership inform

- Chester, NY, USA

problem #2

Mar 202001

Voyager

  • miles
Ea 01 007/air bag clock spring: Air bag light staying on intermittently. Dealer / manufacturer were not notified. Please feel free to provide any further details on this matter.

- Frederick, MD, USA

problem #1

Sep 172000

(reported on)

Voyager

  • miles
I was at a stop and was hit head on by a midsize sedan traveling at about 40 mph and neither airbag deployed. The damage to my car was over 7000 dollars and the other vehicle was totaled.

- Sioux City, IA, USA