10.0
really awful- Crashes / Fires:
- 21 / 7
- Injuries / Deaths:
- 7 / 1
- Average Mileage:
- 97,605 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
While driving on the highway my electronic power steering service alarm went off and the eps message showed up on my clock panel. Right after, my eps suddenly turned off and stopped working. Steering my wheel is extremely hard to do. I'm lucky it didn't cause an accident, but because of its sudden malfunction, it very well could have. I don't even feel safe in my Pontiac G6 anymore.
- Holland, OH, USA
When I turned the vehicle on the power steering was no longer working. I turned the vehicle back off and it started working again than about a week later the power steering went out while driving and the vehicle was very hard to drive. I took it to shop and they said it had a recall on it it was the torque sensor and that I should contact Pontiac. I did and they said that my car's VIN number wasn't listed and even though it was probably a defect that they couldn't help me and it cost $358 to fix.
- Centerville, PA, USA
The power steering would not work upon starting the car and we would need to turn the car off and on again to get the power steering to work. After about a week of this happening my husband was driving home from work and the power steering completely stopped working. We contacted GM to see if our car was included in the recall but they said our VIN number was not and that we would need to pay out of pocket for the repairs. So indeed that is what we did but we are quite unhappy that we have the exact problem indicated on the recall but we need to pay out of pocket because our VIN number is not included.
- Two Rivers, WI, USA
As I was driving on a main road at about 55mph, a "power steering" message displayed on the driver information center and a chime sounded. Steering control was then manual and I had to exert great force to steer at lower speeds. I figured right away that my power steering had gone out since I could not turn easily. I immediately chose to pull over to avoid putting myself or anyone else at harm. Since then, the power steering goes in and out. It has happened at all speeds (parked at 0mpgh, at 70mph, at 25mph, etc.). it is not safe and I am hoping NHTSA can help me get this resolved. I have taken extremely good care of my vehicle which has 120,000 miles on it and have a perfect driving record. I searched for a recall via my VIN # only to find out that GM isn't recalling the power steering on my vehicle. I can't understand why since there is a recall for just about every other type of Pontiac G6, including 2007. Where do I go from here? I don't have the money to get this fixed right now and don't want to put myself or others at harm.
- East Lansing, MI, USA
The contact owns a 2007 Pontiac G6. The contact stated that while reversing out of a residential driveway, the steering wheel seized and excessive force was required. The electrical power steering warning light illuminated. The contact mentioned that after shutting the vehicle off and restarting it, the vehicle resumed normal operation. The vehicle was taken to the dealer who diagnosed that the torque sensor was defective. As a result, the technician reprogrammed the steering control module. However, the failure recurred. The manufacturer was notified of the failure and stated that the VIN was not included in the NHTSA campaign numbers: 15V064000 (steering) and 14E044000(steering). The approximate failure mileage was 148,900.
- Gifford, IL, USA
The contact owns a 2007 Pontiac G6. While driving 60 mph, the power steering failed and the power steering warning indictor illuminated. Upon restarting the vehicle, the steering wheel seized and veered to the left. The vehicle was not taken to a dealer for diagnostic test. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 15V064000 (steering). The vehicle was not repaired. The failure mileage was 115,000.
- Glenolden, PA, USA
On my way into work this morning, the warning for "power steering" flashed on my car and the steering suddenly quit working on my 2007 Pontiac G6. I was going about 40 mph on a straight stretch through town. Luckily, I hadn't merged to get on the interstate yet. Took the car to the nearest dealership and they informed me it's the torque sensor on the electric power steering. They also stated that there was a recall for 2006-2007 Pontiac G6's, but that my car/VIN was not covered under this recall as it was built outside of the batch of cars the recall covered. I have to pay $230 out of pocket until they decide that this is an issue. This is clearly a manufacturing issue and could be very dangerous for all drivers on the highway. See recall details below: Recall subject : sudden loss of electric power steering, 1 investigation(s) report receipt date: Feb 04, 2015 NHTSA campaign number: 15V064000 component(s): Steering potential number of units affected: 69,633 manufacturer: General Motors llc.
- Williamstown, KY, USA
While driving on a residential street the power steering message came across the message board and the steering became hard to maneuver. I pulled into a auto parts parking lot and turned off the car when I turn the car back on the power steering was restored. This has happened multiple times since the first occurrence I have called Pontiac and asked about recall information only to be told that my VIN number is not included in any open recalls.I feel unsafe driving the vehicle sometimes the steering wheel vibrates and turns by itself while the car is idling.
- Chicago , IL, USA
The contact owns a 2007 Pontiac G6. While driving at an unknown speed, the steering wheel became difficult to maneuver without warning. The vehicle was taken to a dealer. The technician diagnosed that the power steering column needed to be replaced. The vehicle was repaired as the power steering warning light illuminated. The vehicle was not taken to a dealer or to a mechanic. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 15V064000 (steering). The failure mileage was 200,000.
- Novi, MI, USA
Steering wheel locked while driving, "power steering" flashed across the dashboard, I had to try and avoid other cars and slow down while turning the steering wheel with all of my strength, but it would barely move and the car veered left still.
- Woodridge, IL, USA
The contact owns a 2007 Pontiac G6. The contact stated that the steering wheel became loose as it started to shake and made a clicking noise. The vehicle was taken to an independent mechanic. The technician diagnosed that the steering column needed to be replaced. The vehicle was not included in NHTSA campaign number: 15V064000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 83,000.
- Buffalo, NY, USA
The contact owns a 2007 Pontiac G6. While traveling at an unknown speed, a clicking noise emitted from the steering wheel and there was a sudden loss of power. The contact had to turn the vehicle off and reset the computer, which reset the code for the power steering failure. The vehicle was taken to the dealer. The technician was not able to replicate or diagnose the failure. The failure recurred and the vehicle was taken to the authorized dealer for further inspection. The contact was not included in NHTSA campaign numbers: 15V064000 (steering) and 14E044000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 123,000.
- South China , ME, USA
Total loss of steering on highway for 7 hour trip.
- Bremen, IN, USA
I have previously filed a complaint and was told by the Pontiac customer service team at #1-800-762-2737. My car has less than 50,000 miles and it a 2007 Pontiac G6. I found a recall on the website, recall# 14772, which is an expansion recall from the original recall 14V-153. Pontiac is stating that only VIN number cars manufactured between April 18,2006-June 30,2006 are covered under this recall. Pontiac agreed to pay for the diagnostic and it was determined by jake sweeny which Pontiac advised me to take the car to. Jake sweeny indicated it was the torque sensor. I then, called back Pontiac to advise them what the diagnostic outcome and Pontiac stated they will not pay for the repair under the recall. I am extremely disappointed as I have read there are over 69,000 complaints on this issue and I do not believe that Pontiac can justify that my VIN number is not related to this recall. This is a safety issue and I believe under motor vehicle safety (title 49, chapter 301) this is a safety and risk issue.
- Cincinnati, OH, USA
The contact owns a 2007 Pontiac G6. While driving at 35 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to turn the vehicle. The contact stated that the power steering was displayed across the message board. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was unknown.
- Doledo, OH, USA
My girlfriend was driving down interstate at 65 MP3 when she went to change lanes she lost power steering causing her to almost wreck with her 2 babies I have looked it up and there was recall on steering just not on my VIN but my car does exactly what recall makes them do and she has two babies it loses power steering, and there has been 12 deaths from the recall when I call them they say my Pontiac G6 isn't affected but if she was to wreck and I had it investigated I think it possibly could be.
- Lebanon Junction , KY, USA
The power steering randomly will suddenly loose power steering. This has happened several times. Power steering is restored once the car is restarted. Our VIN is not included in the recall by GM for the very same power steering issue that other same model year Pontiac G6 cars are included in. It was first noticed in 2013 (mileage unknown- amount above is estimate) by my husband who was primary driver and it would only happen when going in reverse. It would happen several times a week only in reverse and it restored on its own. I was driving it in 2014 when I was going about 30mph- it went out on me. It only restored when car was restarted.
- Carmel, IN, USA
My power steering is dead!!! they want me to pay $1200 to fix it. Absolutely ridiculous. How do you first recall 05, 06... 08, 09. Then only a selected few 2007 years later. Whenever I tell anyone about this they all have the wth expression.
- Louisville, KY, USA
I was driving on the freeway and went to switch lanes to the left and the car made a dinging noise and it was extremely hard to make the turn as I normally could. I looked at the display and the power steering was on the screen. When I finally made it to my destination, and cut the car off upon restarting it the power steering came back. Upon returning home that night power steering was working fine and when I went to turn from off the freeway to city streets, I almost hit a car in the far left lane of oncoming traffic because once again the power steering went out. For about two weeks the power steering could be reset by restarting the car and then finally it went out completely. What I do notice is that if my wheel is turned at 180 degrees it has no shake and I can back up and never lose power steering but as soon as I turn it left or right it locks up and the power steering goes out again. I was told I need to replace the entire steering column as well as pay for programming to get my key to work to the new column. I am extremely frustrated as GM has recalled my year make and model but my VIN number isn't listed in the recall. I hope this is fixed soon as I have done investigation and to fix this out of pocket it will cost around $750.
- Cleveland, OH, USA
- Brooklyn, NY, USA