The contact owns a 2007 Pontiac G6. The contact stated that while making a turn, the power steering warning light illuminated as the power steering failed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000. Updated 10/23/14

- Buckeye, AZ, USA

This vehicle had the same issues as other year models in which the power steering did not work properly and there was a recall. This issue resulted in an undriveable vehicle and a complete replacement of the steering gear box, rack and pinion steering, etc. This year model was not recalled and I don't understand why.

- Ellsworth, WI, USA

Pontiac G6 2007 suffered a total failure of the power steering column and sensor, which needed to be replaced for approximately $700. Although this very issue is subject to recall in other model year Pontiac G6 vehicles, the 2007 is not subject to the recall. A letter was sent to GM notifying them of part failures and costs. To date, GM has not responded to the notification, and the 2007 model year has not been included in the current recall. Simultaneously, Pontiac G6 2007 suffered a total failure of front passenger air bag system, so that the passenger air bag would not be deployed. When I notified GM, they stated it was a "warranty" issue, and normal "wear and tear". the estimated cost of repair was over $1500, for this critical safety feature. A letter was sent to GM notifying them of part failures and costs. To date, GM has not responded to the notification.

- Allentown, NJ, USA

Intermittently leading up to the incident for nearly 3 weeks the car would lose power steering until the car was turned off then turned back on and the issue would not return momentarily. While driving approximately 45 mph the caution chime came on and all power steering was lost and was not able to be reset. After doing research I found that "some" models were recalled for the same issue but this model was not one, it is the same issue and the same parts had to be replaced for a cost of $800.

- Lebanon, PA, USA

The contact owns a 2007 Pontiac G6. The contact stated that while driving at 30 mph, the power steering failed. The failure has occurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 79,000.

- Fort Scott, KS, USA

While pulling out of a parking spot steering wheel began grinding and popping. While driving the steering wheel becomes tight and I cannot keep the steering wheel straight to drive straight. Was told this is a normal problem, and was verified with VIN that my vehicle is not part of the steering failure recall.. while turning into intersections, steering wheel will not turn and I have to manually force the wheel to turn and it will not make short turns, all turns are like driving a semi, must make wide turns.

- Radcliff , KY, USA

Power steering hose was burned by exhaust pipe and sprayed the hot oil all over the exhaust manifold causing immediate noxious fumes in cabin and immediate loss of steering while wife driving to work. This hot steering fluid could have easily started a fire in the engine bay. Thankfully my wife was able to pull over and exit the disable vehicle. Had vehicle towed and repaired only for the issue to occur again within 30 days. Yesterday, I had the vehicle repaired again after making a uturn and watching the white smoke engulf the cabin while fluid shot all over the engine exhaust. A three incidents were from burned hole through the heat shield and finally the black hose itself. This is obviously a horrible design issue and will eventually catch fire to a very hot South Florida climate. This car is all stock and driven by mature adult female with meticulous service records.

- Coconut Creek, FL, USA

Purchased the vehicle with under 15K miles approx early to mid 2008. Has been very difficult to steer since a couple months after purchasing. Was told by a mechanic at an inspection there is something wrong in the steering column. Acts as if it does not have power steering and it sometimes takes several attempts to make a turn into a parking stall. Power steering and all other related equipment tested fine. Recent recall involving this issue included cars before and after mine. I also reported electronic problems and messages which I was just notified about in recall 13036 this week "after" complaining of a problem for several years my vehicle has the identical problems as those with the steering column issue previously recalled. I am in hopes you will be revisiting the steering column issue and the possibility that it may involve additional vehicles. It is practically impossible to steer at times and happens sporadically without notice. Car just hit 80,000 so wear and tear/excessive driving is not an issue. Has happened as low as 5 mph and as high as 65 mph.

- Gloucester, VA, USA

As the vehicle was being driven. It lost all power steering and steering got extremely firm and could barely get to the side of road without being struck by another vehicle. Shut vehicle off waited restarted it. Steering wheel then vibrated or back and forth visibly drove a little more same incident again. This repeated till vehicle made it home and has sat since then. Contacted GM they refuse to fix the safety issue even after recall was released. Contacted them multiple times always refusing to fix issue.

- Port Royal, PA, USA

The car will intermittently loose the power steering. Usually when you first started it but at time while driving at any speed. If you stopped and restarted the car the power steering might start working. We spend over $2,500 to get this repaired and our dealership is claiming that there is no recall on the power steering. I currently have all the invoice of what they repaired or replaced.

- Grand Rapids, MI, USA

The car totally lost electrical power. My wife, daughter and two grand kids (1 & 4 yrs old) were in the car. The power windows had be acting up for a while but on this day all the power went out. After she controlled the car to a stop on the highway and waited 10 minutes it would start again. She then tried to drive back roads home. Only to have it happen multiple times again. Finally we had it towed to the dealer ship. And again they are saying there is no recall on this car. It will now cost us over $500 dollars to fix on top of the $2500 last time. The dealership in the past as been great but in this case have been of no help. Over $3000 dollar out without any compensation from GM or the dealer (betten / baker Chevrolet in coopersville, Michigan).

- Grand Rapids, MI, USA

My hand hit the key in the ignition switch and the vehicle cut-off(lost all power).I could not accelerate, I had to stop in the middle of the roadway and turn the switch to off and crank the vehicle again. After thinking about it I can recall this happening years ago, I thought nothing of it.

- Decatur, GA, USA

While pulling into parking lot steering light came on on dash and power steering stopped working, turned off car and started back up and it worked fine, since then it is happening so frequently that car cannot be driven safely, this is my 18 yr old daughters car and I want her to see 19, GM needs to recall the 2007 models also.

- Coal Township, PA, USA

. took the vehicle in to the sunrise Pontiac wolfchase 8500 hwy 64, bartlett, tn to paul baggett/service mgr, as instructed by gmac rep michael (ph# 866-790-5700)-ext 21145 on 5/28/14. Received a voicemail from Mr. Baggett at 1140:am stating to call him back. Called back at 12:25, receptionist stated he was gone to lunch. Called back at approx.: 1:30, 2:20, 3:40 at which time was told Mr. Baggett left for the day at 11:30 am. Called back at 4:15pm and asked to speak to the next service advisor available. Spoke with a gentleman who stated he knew about the issue, and that I needed a new redesigned intermediate steering shaft at a cost of about $495 to correct the problem, at which time I explained that this was what the claim was about originally, and that it should be a covered replacement, as the entire 2005, most of the 2006 and 2008 Pontiac G-6, S steering had already been recalled and the fact that they have a redesign for the 2007 clearly suggest that they know the problem exist, and that I've been dealing with the issue since I purchased new in 2007 only to be told it was something I would have to live with. The GM service rep told me that I would have to talk to michael, my original case person to proceed. Called michael back at 8667905700 ext 21145 and left a message as it stated they don't work Wednesday's.. got a returned call from michael mid morning on 5/29/14 and explained the above noted experience. He stated that he would contact paul baggett, and that a may take two days for a resolution. I waited for 7 days until 6/05/2014 at which time I called back and left another voicemail to michael @ ext 21145. Today is June 10th, and have yet to get a response. My entire previous and current generations of family have always been diehard GM people. I'm running out of patience. Totally disgusted with the process. Was referred to NHTSA.

- Bartlett, TN, USA

Well one the electrical is so messed up that I have to drive with brights on I keep putting new lights in and nothing works... the last incident I had my 3 boys with me and I went to turn out of gas station and my power steering completely went out and come to find out it uses no power steering fluid and I had a guy tell me it was on recall for those reasons and I still owe on this car and car lot will not help me.

- Southbend, IN, USA

When traveling at about 25-30 mph 3 beeps were heard and a message on the dash said power steering. This happened just as the car was being turned and there was a total loss of the powersteering. It was too dangerous to operate and the vehicle had to be fixed because of the potential loss of power steering at slower speed. I called GM and they said there was not any recall for such a problem. Then in the end of March of 2014 a GM recall (id # 102624) was sent out pertaining to 2005. 2006, 2008, and 2009 Pontiac G6S. 2007 cars like mine were not included in this recall. I learned that this recall could affect 1.3 million GM vehicles. Jeff boyer, vice president of GM global vehicle safety, stated "with these safety recall and lifetime warranties, we are going after every(emphasized) car that might have this problem, and we are going to make it right" "we have recalled some of these vehicles before for the same issue and offered extended warranties on others, but we did not do enough." I request that NHTSA investigate why 2007 Pontiac G6S were left out of this recall. I have had the power steering column replaced two times at great expense and I believe that GM should reimburse me for the repair. GM must answer if the 2007 G6S were materially different from the 2005,2006,2008 and 2009 models. Were totally new parts and systems only available in 2007 and then changed again for 2008 and 2009?. I have filed a complaint to GM and have had the problem analyzed by my local dealership. I am awaiting whether GM will provide any financial assistance in correcting this powersteering issue. Cost to repair approx $850-$1000 each time. Request that NHTSA investigate this model year 2007 Pontiac G6.

- Parker, CO, USA

When traveling at about 25-30 mph 3 beeps were heard and a message on the dash said power steering. Right after that there was a total loss of the powersteering. When the car ignition was shut off and the car restarted powersteering was restored for up to 10-20 miles. Then the beeps were again heard and message again appeared and the powersteering went out again. On again off again. We had to operate the vehicle in this mode for a number of months. Finally it was too dangerous to operate and the vehicle has been parked for 2 months. I called GM and they said there was not any recall for such a problem. Then in the end of March of 2014 a GM recall (id # 102624) was sent out pertaining to 2005. 2006, 2008, and 2009 Pontiac G6S. 2007 cars like mine were not included in this recall. I learned that this recall could affect 1.3 million GM vehicles. [xxx], vice president of GM global vehicle safety, stated "with these safety recall and lifetime warranties, we are going after every(emphasized) car that might have this problem, and we are going to make it right" "we have recalled some of these vehicles before for the same issue and offered extended warranties on others, but we did not do enough." I request that NHTSA investigate why 2007 Pontiac G6S were left out of this recall. I must have the car repaired and I believe that GM should reimburse me for the repair. GM must answer if the 2007 G6S were materially different from the 2005,2006,2008 and 2009 models. Were totally new parts and systems only available in 2007 and then changed again for 2008 and 2009?. I have filed a complaint to GM and have had the problem analyzed by my local dealership. I am awaiting whether GM will provide any financial assistance in correcting this powersteering issue. Cost to repair approx $850. Request that NHTSA investigate this model year 2007 Pontiac G6. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Rollinsford, NH, USA

When pulling into a parking lot after an hour long drive, my Pontiac G6 GT hardtop convertible made a loud pop and then filled with smoke and flames shot out of the hood. Prior to that there was a pop and liquids spilled onto the ground. I jumped out of my car and ran to alert a nearby police officer. We got back to the car in less than a minute and he was able to extinguish the flames. The local fire department was also alerted and they arrived to check the fire. When it was repaired the technician said that it had something to do with transmission, or some fluid, igniting.

- Athens, GA, USA

On Jan 21, 2014 the power steering light and beep went off and the power steering would not work. I could turn the car off, turn the steering wheel back and forth while turning the key back on and the problem was fixed - for a while. This technique no longer works. Two years ago the steering went out sporadically for about 2 months-I could turn the car off and on again and the steering would work. We checked into getting it fixed but were told it was not on the recall list (why not??). for some reason, back then, the problem just stopped happening and the steering was fine again until this past January. I'm not sure what is triggering this problem but I do know that it is going to cost quite a bit of money to fix. The 2007 Pontiac G6 needs to be added to the already long list of recalls for this problem.

- Littleton, CO, USA

The power steering first began to fail upon starting the car. If I turned the ignition off and then back on the problem was corrected. After about a week of this the power steering began to fail while I was driving. I had to pay over $800 to have the steering sensor and power steering motor replaced. Even then, the mechanic had a very difficult time getting the new sensor to calibrate.

- Finleyville, PA, USA