The vehicle still experienced steering problems after the recall was performed, recall #02V286000.

- Lebanon, OH, USA

NHTSA#02-V-286-000 the vehicle only turned to the right when driving. Recall work performed, but now the problem is worse.

- Salisbury, MA, USA

The rack and pinion in my 1997 Pontiac Grand Prix is not allowing me to turn left with the assistance of power steering. There was a recall on a lower pinion bearing, which I had replaced. The problem still exists after all of the recall repairs were finished. I believe that when the lower pinion bearing went out it caused more damage to the steering rack.

- Reese, MI, USA

NHTSA#02-V-286-000 rack and pinion bearing in the power and pinion assembly in which the retainer tabs where not crimped properly, the pinion shaft can be forced upward during left turn and back down as the steering wheel is moved back. Consumer stated experienced the same problem with his vehicle. Manufacturer was notified and stated they had no knowledge of recall.

- Pewaukee, WI, USA

I was doing some research on campaign number 02V286000. I am being told by the manufacturer that my vehicle is not affected by this recall. My VIN is [xxx]. I am concerned because my vehicle is having the same symptoms that the campaign describes. It is of my opinion that the safety of my vehicle has degraded greatly do to the fact that I am unable to steer the vehicle accurately when in operation. I would ask that you would research my problem and give any assistance possible. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fairview Heights, IL, USA

The power steering failed as I attempted a left hand turn. The dealer has corrected the problem but at a cost of $1200 to me. This cost included the replacement of the water pump and 60,000 mile inspection. Although I was not injured or caused property damage, the failure of the power steering is incredibly dangerous.

- Portland, MI, USA

I have located the vehicle in question. I hadn't reported anything because their was no recall until 11/06/02.

- Steele, MO, USA

Consumer stated having the same problems as recall#02V286000 rack and pinion. Dealer will not repair because VIN number is not included.

- Malakoff, TX, USA

Consumer stated having the same problems as recall#02V286000 rack and pinion. Dealer will not repair because VIN number is not included.

- Foresthill, NY, USA

Power steering fails while backing out of home driveway. Full power assist while turning to the right, but no power assist turning left. No warning lamps indicated on dashboard. Steering seems harder to turn than if no assist at all. Not safe for driving will have to be towed or followed by another car to dealership for repair.

- Warren, MI, USA

3 steering racks, 2 power steering pumps out of pocket expense $1594.98. Prior to fixing by king motors.

- Wilton Manors, FL, USA

Attempting to make left turn, lost atleast 1/2 of turn capability.

- Wichita, KS, USA

Steering fails when making left turns, have had a problem with the serpentine belt, which I have just learned was a result of my rack going bad. Can not turn to the left now, and steering wheel stays "cock-eyed" when driving, instead of in the middle. Very difficult for me to handle, and I am scared too being 4 mths pregnant and also having a 2 yr old in the back seat. Am curious if GM is addressing this problem, because I read numerous complaints about the same thing on your web site! to top it off I can't even find a replacement part nearby!! please inform me if there is anything further I can do to possibly get this recalled! it is not safe!

- East Palestine, OH, USA

No summary.

- Vacaville, CA, USA

Mr

- Wheaton, MD, USA

Consumer states while driving steering wheel became tight, then w/O warning the steering wheel snapped and turned sharply to the left. Consumer lost control and ran off the road.

- Massapequa Park, NY, USA

While driving the consumer noticed that the steering wheel would not turn. When the vehicle was serviced the technician noticed that the rack and pinion need to be replaced.

- Jacksonville, FL, USA

I was going to volleyball, doing 70mph when the steering locked up. Luck me I was close to the tee intersection of hwy E and I was able to slow down and turn to the right and stop on the shoulder. I got out and looked around, but nothing when I started it again no problem all weekend. But it happened again Sunday night and ever since. Almost impossiable to steer the wheel left but no problem steering right. My shop guy said it was the rack, he said he's seen about 5 of these in the past 2 years.

- Marshfield, WI, USA

Steering went out as wife was leaving drive--would turn to right with little effort but not to the left--problem was rack & pinion---fuel relay went bad had to replace at 48600 miles

- Holly, MI, USA

For several months felt the steering of vehicle getting very stiff. Had it checked out several times and nothing wrong. Made a sharp turn on 8/7/02 into working parking lot and had almost no power steering. Vehicle was having problems the rest of the day and time until I got it into a automotive shop to find out what was wrong.

- Laporte, IN, USA