10.0

really awful
Crashes / Fires:
0 / 52
Injuries / Deaths:
1 / 0
Average Mileage:
104,282 miles

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« Read the previous 20 complaints

problem #46

Dec 012015

Grand Prix

  • 100,000 miles
The contact owns a 2002 Pontiac Grand Prix. The contact stated smoke was visible from under the vehicle. In addition, the check engine warning light illuminated. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) however the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000. Parts distribution disconnect.

- Whiteville, TN, USA

problem #45

Oct 032015

Grand Prix

  • 62,000 miles
The contact owns a 2002 Pontiac Grand Prix. While driving approximately 30 mph, a burning odor emitted from the vehicle as the front end caught fire without warning. The fire extinguished itself independently. A fire report was not filed and no injuries were reported. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 62,000. VIN tool confirms parts not available.

- Oklahoma City, OK, USA

problem #44

Nov 012015

Grand Prix

  • miles
The contact owns a 2002 Pontiac Grand Prix. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Pocatello, ID, USA

problem #43

Feb 022015

Grand Prix

  • miles
The contact owns a 2002 Pontiac Grand Prix. The contact stated there was an internal leak of oil onto the exhaust manifold that caused excessive smoke under the hood. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) months later and the part was not available to receive the recall remedy. The contact was unable to determine when the vehicle would be repaired. The failure mileage was not available. VIN tool confirms parts not available.

- Zanesville, OH, USA

problem #42

Apr 172012

Grand Prix

  • miles
The contact owned a 2002 Pontiac Grand Prix. Upon parking the vehicle in a parking space at an apartment complex, the contact exited the vehicle. Shortly after, a fire erupted under the hood. The fire department extinguished the flames. The vehicle was destroyed and the cause of the fire was not investigated by the insurance company. A fire inspection report was filed. The contact later received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) and was unable to receive the recall repair because the failure happened years before the recall was added to the VIN. The manufacturer was notified of the failure. The failure mileage was not available. VIN tool confirms parts not available.

- Montrose, MI, USA

problem #41

Jan 222016

Grand Prix

  • 158,000 miles
The car was sitting in the parking lot at my husband's workplace. He came out and started the engine like any other day and smoke started pouring out of the A/C vents. So, he quickly shut off the car and got out. The entire engine compartment was on fire. He had to use a fire extinguisher to put it out.

- Rock Hill, SC, USA

problem #40

Jan 192016

Grand Prix

  • 210,000 miles
The contact owns a 2002 Pontiac Grand Prix. The contact stated that the unoccupied vehicle was parked and small flames ignited from underneath the hood. The contact extinguished the flames himself. A fire report was not filed. The vehicle was towed to the contact's residence. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part needed to perform the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 210,000. VIN tool confirms parts not available.

- 704-996-3334, NC, USA

problem #39

Dec 282015

Grand Prix

  • miles
The contact owns a 2002 Pontiac Grand Prix. The contact received a notification of NHTSA campaign number: 15V701000 (engine, engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Merrillville, IN, USA

problem #38

Nov 042015

Grand Prix

  • 159,576 miles
On November 4th, 2015- when we started our car a loud popping sound was heard, immediately we turned the ignition off. Thinking maybe it wasn't the car that made a sound, we restarted the car. The RPM's shot up and white smoke starting filling the interior of the car. Turn ignition back off and jumped out and opened the hood, thinking it may have been the radiator that cracked. The engine compartment was on fire. Fire was extinguished. Recall 15757 wasn't received until December 2015. I tried to reach a local GMC dealership about this issue, have not received a call back yet.

- Independence, MO, USA

problem #37

Jan 042014

Grand Prix 6-cyl

  • 191,000 miles
The contact owns a 2002 Pontiac Grand Prix. The contact stated that while driving approximately 50 mph, she noticed smoke coming from under the hood of the vehicle. The contact pulled over and discovered that the coolant and engine oil was low. The contact refilled the fluids and the vehicle was restarted. In addition, the contact stated that when the vehicle was started, smoke emitted from the vehicle intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the vehicle was leaking coolant and engine oil and the valve cover gasket needed to be replaced. The vehicle was not repaired. The contact also mentioned that the ignition locked and the ignition key failed to be removed from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the VIN was included in NHTSA campaign number: 15V701000 (engine and engine cooling). The failure mileage was 191,000. Updated 03/15/16

- Oregon, IL, USA

problem #36

Dec 012012

Grand Prix

  • 122,000 miles
The contact owns a 2002 Pontiac Grand Prix. The contact stated that oil was leaking from the vehicle and the odor of burning oil was present while driving. The cause of the failures was not diagnosed or repaired. The manufacturer was not notified. The contact also indicated that the recall notice for NHTSA campaign number: 15V701000 (engine) was received in December of 2015. After contacting the dealer and the manufacturer, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 122,000.

- Oregon, IL, USA

problem #35

Mar 062013

Grand Prix

  • miles
The contact owned a 2002 Pontiac Grand Prix. The contact stated that while parked, the vehicle caught on fire. A fire report was filed. The fire department extinguished the fire. The vehicle was destroyed. The VIN was included in the NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was unknown.

- Otisco, IN, USA

problem #34

Dec 252015

Grand Prix 6-cyl

  • 177,000 miles
The contact owns a 2002 Pontiac Grand Prix. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact experienced a failure with smoke coming from the engine while driving 30 mph. The failure mileage was 177,000. Updated 02/10/16

- Rochester, NY, USA

problem #33

Jan 012015

Grand Prix 6-cyl

  • 100,000 miles
The contact owns a 2002 Pontiac Grand Prix. The vehicle was parked in the driveway when the contact noticed smoke and flames under the hood of the vehicle. The fire department extinguished the fire. The vehicle was salvaged. The contact had property damage. A police report was filed.the manufacturer was made aware of the issue. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The contact stated that the recall component and consequence were directly related to the failure diagnosed by the fire department. The approximate failure mileage was 100,000. VIN tool confirms parts not available. Updated 02/05/16 updated 11/21/2017

- Marshall, MI, USA

problem #32

Nov 172015

Grand Prix

  • 121,000 miles
Engine compartment fire as stated by GM recall #15757 when parked at work

- Archdale, NC, USA

problem #31

Dec 202013

Grand Prix

  • miles
The contact owns a 2002 Pontiac Grand Prix. The contact stated that while driving at various speeds, the contact noticed that there was smoke coming into the vehicle. The contact stated that the driver side door was stuck and that someone else had to come pry the door open to remove the contact from the vehicle. The fire department extinguished the fire and a fire report was filed for the incident. It was unknown if any injuries were sustained. The contact stated that the vehicle was repaired under NHTSA campaign: 09V116000 (engine and engine cooling), however, the failure recurred. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) after the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Hawkinsville, GA, USA

problem #30

Apr 152014

Grand Prix

  • miles
The contact owned a 2002 Pontiac Grand Prix. While the vehicle was parked, it began to smoke and burst into flames. The vehicle had been driven five miles prior to the fire. A fire report was filed. The fire department exstinguised the fire. No injuries were sustained. The vehicle was destroyed. The failure mileage was unknown.

- Albion, NY, USA

problem #29

May 292015

Grand Prix

  • 172,000 miles
The contact owned a 2002 Pontiac Grand Prix. While the vehicle was stopped at a school, it caught on fire. The contact stated that a volunteer fireman on the scene was able to extinguish the fire. A police report was not filed. The vehicle was included in NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 172,000.

- Elnora, IN, USA

problem #28

Oct 202015

Grand Prix

  • 187,704 miles
The contact owned a 2002 Pontiac Grand Prix. While driving the vehicle, the contact noticed smoke under the hood. When the hood was opened, flames erupted from the engine. The fire department was notified and was able to extinguish the fire. A police report was not filed. The vehicle was destroyed. The vehicle was included in NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 187,704.

- Clay Center, NE, USA

problem #27

Aug 252015

Grand Prix

  • 202,000 miles
The contact owns a 2002 Pontiac Grand Prix. The contact stated that while parked, the vehicle was smoking and the vehicle caught on fire near the engine. A mechanic from the gas station extinguished the fire. There was no police report filed. There were no injuries sustained or medical attention required. The vehicle was towed and was partially repaired. The contact received notification of NHTSA campaign number: 15V701000 (engine) however, the part to do the repair was unavailable. The failure mileage was 202,000. VIN tool confirms parts not available.

- Pompton Plains, NJ, USA

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