10.0
really awful- Crashes / Fires:
- 8 / 1
- Injuries / Deaths:
- 11 / 2
- Average Mileage:
- 107,446 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2004 Pontiac Grand Prix engine shuts down while driving. Immediate failure of power steering (impossible to make a turn while driving= scary!); electric/ electronic failure also. Then, after a complete stop, and key off ignition, the car restarts like nothing happens. The car when twice to the dealership, and did not find anything. They think that we don't know how to drive a car! this is a serious matter, and very dangerous! if someone dies from this occurrence, investigation will not concluded to this problem, but more likely to the lost of control of the driver! it happens 3 times to us already, and once with a grand-prix rental. Please check it.
- Miami, FL, USA
Lost control of steering. Since reaching about 20000 miles on my 2004 Grand Prix, I noticed a "clicking? noise when I turned the wheel left or right. It was especially noticeable at low speed, e.g. in a parking lot. I took the car to the dealership and was told that they tightened the steering and that GM was aware and that?S what they were supposed to do and that it was safe to drive. I was not told that I should continue to bring it in. The noise diminished for several days and then returned. It has been making that noise now for several months. Yesterday, I was traveling on the highway and turned off at an exit ramp. As I slowed down to turn onto the ramp the steering locked to the right and the car spun around in circles until it finally came to a stop. It seemed as through the accelerator and the brakes were not working effectively. The car shut off. I restarted the car and drove 2 miles to the dealership where it was purchased. I was told that the shaft was replaced and the car is fine. I was also told that the shaft probably wouldn?T have caused the car to spin like that"that it was driver error.
- Frederick, MD, USA
1) after turning off a major road into a residential complex, the car first hesitated, then I lost power steering while navigating a sharp left curve; after turning the car on and off twice, was able to regain steering; service department was unable to repeat the problem nor determine cause; 2) on 2 occasions prior, I experienced severe hesitation on acceleration--severity of hesitation seemed to be directly related to rate of acceleration (hesitation most severe at hard acceleration); the hesitation continued every time I depressed the accelerator until the car was turned off; when the car was re-started, the problem was gone; these 2 occurrences happened about 45 days apart and again about 30 days later, prior to loss of power steering described in #1; service department has not been able to repeat the problem nor determine possible cause; 3) nuisance problem--recurring squeaking, at times squealing, in the steering column when turning at low speeds; on one occurrence there was also a rattling in the steering column; dealer has lubricated, re-lubricated, re-installed coil, replaced intermediate shaft.
- Bowie, MD, USA
When backing and turning left from being parked on level asphalt, the steering wheel repositioned itself about 20 degrees. When the incident occurred the engine pulled and the steering became momentarily stiff.
- Jackson, OH, USA
A clunking noise recently appeared in the steering when turning left or right. Mainly noticed at higher speeds when turning slightly (1/8th steering wheel turn) or at low speeds and turning sharply. Something feels loose in the steering system.
- Raleigh, NC, USA
Intermediate drive shaft replaced at 1,500 miles. Power steering pump went at 2,000 miles, had it replaced. Also at 2,000 miles cv joint and boot had to be replace. Headlights bounce while driving over minimal bumps, door panel rattles. Dash above speedometer rattles but dealer can not duplicate so no fix yet. Car is going back to the dealer today for a rattling noise coming from front end. Need I say more? lemon!
- Oaklawn, IL, USA
Vehicle pulls to right. Was out of alignment and toe adjusted both sides. Problem recurred after approx. 200 miles. Was found to be out of alignment again and torque steering upon acceleration. Dealer loosened cradle bolts and shifted cradle right, then reset toe each side.
- Raleigh, NC, USA
- National Park, NJ, USA