2007 Pontiac Solstice. Consumer writes in regard to airbag safety recall notice #17V061.

- Bonita Springs, FL, USA

NHTSA #17V061 in August 2018 the part failed. I took the car to GM for repair in early August 2018. No parts are available and contacted GM directly with same results. Waiting with no response regarding when part will be available. So we have no airbag for an adult passenger with no projected resolution.

- Nashville, TN, USA

I had my Solstice air bag indicator repaired at new smyrna beach Chevrolet dealer back on 9/27/2016 (see attached document, page 1). I then received a recall notice in March of 2018 for the same part. I submitted a reimbursement request and was told to take my Solstice back to the dealer to verify they replaced the part in question from the recall. I did that on 5/9/2018 (see page 2 of attached document). I was told that all was in order and I would receive a reimbursement for the $832 that I spent on the original repair. I have yet to receive any money. Can you tell me what is the hold up on getting the reimbursement? new smyrna beach Chevrolet can verify all this. The advisor there was christina barry (386-427-1313).

- Ormond Beach, FL, USA

My vehicle has an active recall for the pps system which if it does not operate correctly could cause the air bag to not activate leading to serious injury or death. I have contacted the dealer and GM directly on this since April 2018. The dealer tells me GM keeps canceling the parts on order for the repair and GM tells me the dealer is all set to make the repairs but the two can never agree. This week I contacted GM again and was told the case was closed because they could not contact me which is incorrect as they have my phone and email. They keep telling me they are elevating the case to a senior manager but noone calls me. The dealer does not return my calls. The case number is [xxx]. I have continued to call both GM and the dealer every few weeks since April but I am unable to have the vehicle scheduled for the repair. The recall is 17036. Passenger presence system. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- West Henrietta, NY, USA

The contact owns a 2007 Pontiac Solstice. The contact stated that the service air bag warning indicator illuminated, which was a safety concern. The contact received notification of NHTSA campaign number: 17V061000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called suttle motors (12525 jefferson avenue, newport news, va 23602, 757-886-1700) and was informed that the parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and provided case number: 8-4504892437. The failure mileage was 81,000. Parts distribution disconnect.

- Hampton, VA, USA

Delivered car to dealer today for scheduled safety recall repair for faulty air bag sensor. Told by dealer that repair part is unavailable, and dealer cannot determine when the part will be available. Vehicle airbag indicator indicates fault and airbag alert is triggered. Car is functionally unusable with a passenger (it's a two-seat roadster).

- New Fairfield, CT, USA

NHTSA campaign number:17V061 the vehicle exhibited the fault and was taken to the dealership for repairs on April 14, 2018. Due to Virginia state law and inspections the car is unable to be driven on the street until repaired. As of today after 90+ days, the vehicle has still not been repaired or remedied in violation of 49 U.S. code 30120. At no point have I been given a loaner vehicle, an estimated time of repair, or even when the part will be available, despite numerous trouble tickets with the dealer, GM, and Pontiac.

- Suffolk, VA, USA

My vehicle is involved in recall 17036 for passenger side air bag sensor malfunction. I tried to get this recall completed in 2017 but was told by GM that a fix was still being created and to wait for notification from GM when a part would be available. I waited a year and now have actively been trying to get this safety recall fixed since March of 2018. I have been to two dealerships, courtesy auto of chico, ca and bud clary GM longview Washington. Both dealerships have been unable to find a part to fix this safety recall. GM customer service was contacted several times since may of 2018 and still no part has been located to fix this safety recall. This vehicle without the safety recall completed is unsafe to drive, can't be sold.

- Kelso, WA, USA

Takata recall. I spent just under a $970.44 repairing the passenger safety belt on my 2007 Pontiac Solstice will I ever get reimbursed or not its going on a year and a half now.

- Boonton Twp, NJ, USA

The contact owns a 2007 Pontiac Solstice. The contact stated that the air bag warning indicator illuminated, which was a safety concern. The contact received a recall notification for NHTSA campaign number: 17V061000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to complete the repairs. The dealer (Chevrolet center Inc., 101 cypress gardens boulevard, winter haven, Florida 33880) was contacted and confirmed that parts were not available to perform the recall repair. The manufacturer was notified. The failure mileage was unknown. Parts distribution disconnect.

- Winter Haven, FL, USA

Takata recall. The contact owns a 2007 Pontiac Solstice. The contact received notification of NHTSA campaign number: 17V061000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called john L sullivan Chevrolet at (916) 782-1243 (350 automall dr, roseville, ca 95661) and was informed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Lincoln, CA, USA

Airbag recall: A recall was issued related to the airbag sensors on the passenger side; this defect does not allow the passenger side airbag to deploy when someone is sitting in the passenger seat. I have a two seat vehicle; the airbag sensor is not working; this recall was issued over a year ago with a status of "remedy not available" - this is not acceptable; if an accident were to occur and the passenger airbag does not deploy, it could be life threatening - there should be a remedy available or loaner vehicles provided until the remedy is available - with a two seat vehicle; this does not leave many options for the owner

- Citrus Heights, CA, USA

The contact owns a 2007 Pontiac Solstice. The contact received notification of NHTSA campaign number: 17V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Chevrolet arrowhead (9055 w bell rd, peoria, AZ 85382) and was informed that the part to do the repair was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Peoria, AZ, USA

Letter from senator baldwin on behalf of constituent re 2007 Pontiac soltice recall #17V-06, unavailable parts from GM.

- Coleman, WI, USA

The contact owns a 2007 Pontiac Solstice. The contact received notification of NHTSA campaign number: 17V061000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to sheehan Buick GMC (2800 N federal hwy, lighthouse point, fl 33064), but the parts for the repair were unavailable. The manufacturer informed the contact that the part was not available for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pompano Beach, FL, USA

Takata recall

- Frankfort, KY, USA

The contact owns a 2007 Pontiac Solstice. The contact received notification of NHTSA campaign number: 17V061000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Chevrolet of huntington at (631) 547-3200 (1072 E jericho turnpike, huntington, NY 11743) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Fort Salonga, NY, USA

Takata recall. The contact owns a 2007 Pontiac Solstice. The contact received notification of NHTSA campaign number: 17V061000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Boch Chevrolet dealer (391 providence hwy, norwood, MA 02062) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact had not experienced a failure. VIN tools confirms parts not available/ parts distribution disconnect.

- Hyde Park, MA, USA

Recall 17036 - I need to get my car inspected how do I do this with the ppa light on in my car. I received a letter from GM stating that parts for the interim repair are now available to repair your vehicle. I took the car & to my Pontiac dealership but all they would say is there is not part available. Please let me know what I need to do to get this taken care of, like I said I need to get my car inspected.

- Waynesboro, VA, USA

The contact owns a 2007 Pontiac Solstice. The contact received notification of NHTSA campaign number: 17V061000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The GM dealer (alpena Buick GMC, 133 johnson St, alpena, mi 49707) was contacted and confirmed that the parts were not available for the recall remedy. The contact had not experienced a failure.

- Lachine, MI, USA