10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
13,810 miles

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« Read the previous 20 complaints

problem #191

Mar 012017

Vibe 4-cyl

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/17/17 the consumer stated the airbag light illuminated intermittently. Updated 10/26/2017

- South Bend, IN, USA

problem #190

Mar 012017

Vibe

  • miles
In March we received a recall telling us of the passenger side air bag issue and potential fatal injury that could result. I called Pontiac today and they have no idea when this problem will be resolved. In the meantime we are unable to allow passengers, or each either, in the passenger front seat. This is very difficult as my wife uses this car for business. The last recall we got on the 2007 Vibe took over 18 months to resolve. (we sold that car and bought this one).0 it's like the car isn't made anymore so there's no rush. Please help.

- Whitehall, MI, USA

problem #189

Aug 032017

Vibe

  • 150,000 miles
This vehicle has had multiple recalls over the years. I have taken it to the dealer for all the recalls and trey have not done anything about this. They always tell me that they will order the parts and contact me to schedule am appointment. I need some help with this, as I feel they have no intent on addressing these issues!

- Borger, TX, USA

problem #188

Aug 022017

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (law Chevrolet Buick, 2944 hwy 62 West, boonville, in 47601 (812) 202-4287) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Newburgh, IN, USA

problem #187

Mar 022017

Vibe

  • miles
Takata recall. I received a letter about this important recall March of 2017 we are now in August of 2017 and have not heard back from anyone. I did call Pontiac and they referred me to this link so I could file a complaint. I only hope I'm not in an accident. I still use my front seat even if I'm taking a chance that someone could get hurt. The car in this condition could not be sold in this condition

- Chandler, AZ, USA

problem #186

Jun 012016

Vibe

  • miles
Takata recall remedy is still unavailable. Last year I received a letter from GM advising owners that no one should sit in the front passenger seat. In other words, I am unable to use the car for the full purpose for which it was intended. Ridiculous

- Avon Lake, OH, USA

problem #185

Mar 012017

Vibe

  • miles
Takata recall - safety recall taking too long in March 2017, I received a GM recall notice for my Pontiac Vibe. I called GM and logged a ticket (case#8-3053081027). Each time I call they state that the parts are not available or the engineering fix is not ready. This time I called they want to know the mileage of the vehicle. I asked why and did not receive a valid answer from GM customer support. My Toyota corolla had a takata airbag replaced two years ago. Why is it taking GM so long to repair a safety problem when other manufactures have completed they safety repairs ? customer satisfaction should be a top priority for GM. I don't believe "parts are not available" or an american engineer can't figure out how to replace an air bag. I am a father of an american middle class family and need to have this car repaired.

- Lehighton, PA, USA

problem #184

Mar 152017

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted capitol Cadillac located at 6500 capitol dr, greenbelt, md 20770 who stated that parts were not available and they did not know when parts would be available. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirmed parts not available.

- Silver Spring, MD, USA

problem #183

Jan 102017

Vibe 4-cyl

  • miles
The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bob trickett Cadillac Buick GMC located at bridgeport hill road, route 50, clarksburg, wv 26301; (304) 566-9898) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted and was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/06/17

- Jane Lew, WV, USA

problem #182

Jul 242017

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not called a local dealer regarding part availability nor had he received a second notice. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sussex, NJ, USA

problem #181

Mar 132017

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not contacted. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Altoona, PA, USA

problem #180

Oct 102012

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign numbers: 12V491000 (visibility), 14V168000 (air bags), and 17V006000 (air bags). The contact stated that the parts were not available within a reasonable time frame to schedule the recall repair. The dealer (pat obrien in willoby, oh) did not give a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Streetsboro, OH, USA

problem #179

Jan 202010

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign numbers: 12V491000 (visibility), 10V024000 (vehicle speed control), 14V168000 (air bags), and 17V006000 (air bags). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer (pat obrien in willoby, oh) did not give a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. VIN tool confirms parts not available.

- Streetsboro, OH, USA

problem #178

Jan 102017

Vibe

  • miles
The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cincinnati, OH, USA

problem #177

Mar 152017

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that parts were not available. A dealer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mechanicsburg, PA, USA

problem #176

Jul 102017

Vibe

  • miles
Takata recall, I received a recall notice from General Motors a couple months after the initial recall was issued by the company. Soon thereafter I contacted their customer service rep. Who told me a local dealership would conduct a temporary fix by disconnecting the front passenger air bag, so it would not go off in the event of a crash. The dealership told me that they could not perform this because it was a liability issue for them. Therefore, GM offered me gravely inaccurate information about the "fix" that could be performed. GM did not offer a rental car/loan car for an "undisclosed reason told to them by Pontiac human resources." My car may not be completely fixed until 2023, which I find to be extremely ridiculous given the severity of the issue.

- Milan, MI, USA

problem #175

Jan 102017

Vibe

  • miles
The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (garcia Buick GMC located at 2721 cerrillos rd, Santa Fe, nm 87507; (505) 395-4700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-620-7668 and stated that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Santa Fe, NM, USA

problem #174

Jan 102017

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called reynolds GM-Subaru (249 N madison rd, orange, va 22960, (540) 672-3700) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Ruckersville, VA, USA

problem #173

Mar 102017

Vibe 4-cyl

  • miles
Takata recall. The contact owns a 2009 pontaic Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not able to confirm when the parts were to become available and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/29/17

- Selinsgrove, PA, USA

problem #172

Aug 152016

Vibe

  • 90,000 miles
"takata recall" I received a recall notice in the mail in March - almost 4 months ago. I already was aware of this issue because of an article printed in my local newspaper in 2016 and had verified my car had been affected via my VIN. I believe it is past time for GM fix my car. Please respond and let me know where I should take my car to fix this problem

- Mishawaka, IN, USA

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