Symptom: Customers complain about disturbing noises coming from the footwell area on the driver's side while steering.
Cause: The surface of the foam rubber seal in the sealing sleeves starts to wear and crumble due to high temperatures.
This effect causes the reported noise.
In the event of a customer complaint on a vehicle that:
* was produced before the date of introduction (June 02, 2016), replace the existing intermediate
steering shaft with a new, modified intermediate steering shaft with felt ring, see
Workshop Manual - Workshop Manual '482819 Removing and installing intermediate steering
* was produced after the date of introduction (June 02, 2016) or was already replaced by the
new type of intermediate steering shaft (with felt ring),