The contact owns a 2012 Dodge Ram 1500. The contact stated that NHTSA campaign number 13V529000 (steering) had exceeded a reasonable time for repair. The dealer was contacted and advised that they were unaware then the part would become available. The VIN was not available. The contact had not experienced a failure.

- Anderson , CA, USA

I purchase a 2012 Dodge Ram 1500. I have been noticing a problem with a vibration and a rubbing sound when the vehicle is under 40 mph. I have taken back to the dealer 2 or 3 times and they first said the tire on the passenger side was cupping and separating and was not covered under warranty. I took the vehicle to a Goodyear dealer (the tires are Goodyear). They didn't find any problem with the tires and rotate the tires. All four tires are worn in middle tread. So, I know something is not right. I took the vehicle back. The service manager said that they couldn't find anything wrong with the truck. He did say that because it had a hemi that's what some of the trucks did and that there was one complain with the same problem and that person traded the truck in. Now I know that is not true about the hemi's...I don't feel safe in these vehicle and the store manager will not return my calls. I have paid a lot for this truck and don't feel like im receiving the proper customer care. I don't feel comfortable driving this vehicle but it's my only transportation to and from work. I had to call the Dodge customer service dept to have them call and talk to them for them to make another appointment to check the truck again because they would not return my calls.

- Carlsbad, NM, USA

I have a 2012 Dodge Ram 1500 big horn with a 5.7L hemi and 6 speed tranny with in 30miles noticed very large flaws in the paint on the hood under the clear coat that I didn't see at dealer at time of purchase do to rain took back the next day and took them 3 days to repaint hood to match soon after getting truck back started putting miles on it and noticed large thuds when truck is slowing down and coming to a stop! also now at 2800 miles I am getting a front end/whole body shake when taking off till I get up to 35-40 mph feels drive line related. At about 1600 miles found tires where all set to 49-50 psi !!! and tires are only rated for 45 psi showing more signs truck did not get its pdi ! could have ended bad being my 2 year old is in my truck a lot! also at same miles found all lug nuts loose ! taking back to the dealer soon as I can to have problems checked out!

- Ballston Spa , NY, USA

2012 Dodge Ram with 4.7 litre engine. Noticed a ground out vibration type noise at low speeds and at idle in gear at stop light there was a really noticeable vibration in steering wheel. Found power steering pump to be loose and under further investigation found that there were no threads in mounting bolt hole at the 9:00 position and the lower bolt at the 6:00 position in the end of the cylinder head. Therefore there was only one bolt holding on the power steering pump and it had loosened up and now the pump and line were vibrating. Vehicle is being repaired at dealership by replacing the cylinder head. This vehicle should have never left the plant in this condition and definitely should not of left the dealership. This shows very poor quality control at both the plant and dealership new vehicle prep department. I do not believe this could be an isolated incident and further investigation of vehicles with this engine built at this time should be investigated. This truck was delivered to the dealership in mid November not sure of exact build date due to truck not being in my possession right now it is at the dealer for repair.

- Belleville, MI, USA