10.0

really awful
Crashes / Fires:
7 / 4
Injuries / Deaths:
7 / 0
Average Mileage:
37,147 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #14

Sep 282015

1500

  • miles
Cant get an appointment to fix safety recalls until 17 Nov 2015 unless I need an oil change then it could be done sooner. Seems like an excessive amount of time unless I buy something (genes Chrysler fairbanks, ak)

- Delta Junction, AK, USA

problem #13

Sep 112015

1500

  • 13,000 miles
Due to the recent media coverage on tv I just checked my Ram 1500 for recalls and saw there were 3 outstanding. The only recall I was informed about was R40/NHTSA 15V-461, and I only received that last week in the mail. I have never been informed via mail, email, or phone of any of the other recalls. This is totally unsatisfactory and unsafe. Isn't Ram responsible to notify me of recalls in a timely manner?

- Ruxton, MD, USA

problem #12

May 102015

1500

  • 20 miles
While driving the vehicle home from, after hitting the speed limit of 65, the vehicle started to shimmy, side to side, and continued at a higher speed. I called the dealer, and returned the truck to have it serviced, but it did not help. I was told it was flat spots on the tires, and to give it some time. After almost 4000 miles, and 4 visits back for service, I was told there was nothing they could do. All the trucks ride the same. After further investigation, I found out through various forums, that a lot of people are having the same problem, and if the tires are changed out, the problem will go away. The dealer refused to change out the tires. The tires in question are Goodyear Wrangler sr-a, size P275/60R20.

- Tewksbury, MA, USA

problem #11

Aug 092015

1500

  • 2,000 miles
Our '14 Ram 1500 was bought new on 6/22/15. On 8/9/15 our new 2014 Dodge Ram was parked on a incline in a friends driveway. My wife and son got in the truck, started it and put it into reverse to leave. After moving only a few feet my wife noticed the hostess coming down the drive to say goodbye. She placed the truck in park, got out of the vehicle leaving the door open and walked to the front of the truck. While giving the hostess a hug, hostess exclaimed your truck is rolling away. My wife tried to run back and around the door to get in the vehicle. Before she could, the open door took down two mailboxes and 4X4 timber posts they were mounted on and opened the door beyond the spring limit pushing into the front fender and popping out the front head light. The truck rolled across the street into the neighbors yard hitting a power poll where it came to stop. The impact to the poll was strong enough to pull down power lines. Upon reaching the vehicle a male guest noted the vehicle was still in park. My 9 year old was still strapped into his seat belt and significantly shaken up though not injured. The police and utility company arrived. The officer wrote his report up as vehicle malfunction. The tow truck operator said the vehicle could be driven in its condition. He pulled back the door to as close to closed as possible and tied closed. The rear bumper and tailgate are trashed. Insurance adjuster has given preliminary estimate of $8,900. The power company has not contacted us yet about their service call. I guess very fortunate that my wife did not make it around the door as she could have been crushed between the door and two mailboxes. Also thankful the the truck went straight across the street rather than turning and going down a long hill. Have contacted Ram and was promised an investigator would be in touch within 3 days. 4th day and still no contact!

- E Stroudsburg Pa, PA, USA

problem #10

Feb 102015

1500

  • 11,710 miles
Cel light came on, took to dealer problem with def injector, cel came back on 3 more times before finally releasing the problem is with the scr in the def system

- Freemansburg, PA, USA

problem #9

May 012015

1500

  • 1,000 miles
Bought a 2014 Ram 1500 that had 36 miles on it. After about a month I noticed the vehicle would down shift hard. Took it to the dealership they applied an update to the transmission software ran fine for about two months than started lurching slightly between gear changes. Took it to the dealership again they reset the transmission and relearned the programming.the service department said that I should no longer have any issues with my transmission. It worked fine for a day or two and is now down shifting hard again. Apparently there's no way that they can fix my transmission so it runs like it's supposed to. The vehicle only has 2,500 miles on it. A brand new vehicle should not be having issues the transmission. Now I have to call the dealership again and make another appointment to have it looked at for the third time of course I also have to explain that the update they gave me the first time caused another issue. Fun times.

- Little Elm, TX, USA

problem #8

Apr 102014

1500

  • 14,532 miles
While coming to a stop; traffic light, stop sign, etc. I can feel a hard jerk. I believe it's the transmission shifting to a lower gear but I'm not for certain. The hard jerk doesn't happen too often maybe once a day, but when it does it's very noticeable. I'm concerned this is causing additional stress and fatigue to my transmission and something will either snap or break.

- Roswell, NM, USA

problem #7

Jun 082015

1500

  • 65 miles
I was driving in a rainy day at 65 mph I 81 South bound, when I suddenly saw O lot of water accumulate in the road and the rain gets harder and in the blink of an eye I felt like my Ram started spinning, I have had some experiences with vihecles sliding but this time had no chance to do anything and I ended hitting the concrete wall with the front of my vihecle. The seat belts didn't lock our bodies to the seat properly and the airbags fail to deploy. My wife and I where taken to er the X rays didn't show any fractures but my wife is still on pain.

- Tazewell, TN, USA

problem #6

Feb 112015

1500

  • 4,000 miles
This truck was purchased brand new in Sept 2014. Within the first 4000 miles of driving the brand new vehicle exhaust started to come out from under the hood and started entering the cabin, it now has 22000 miles. I told the dealership and they said to bring it in and found nothing. 10000 miles checkup I told them the same thing but its getting a lot worse so they said it was when they did an oil change and oil got onto the exhaust so they cleaned my undercarriage, but the problem would still occur. 15000 I brought it in again and they replaced my catalytic converter saying that was they issue but as soon as I got home from the dealership it started again. I have since been contacting the dealership constantly because now there is a recall pertaining to the issue I specifically have (high frequency decoupler) recall (R04). Since then they keep telling me the part is on backorder and I just have to wait for it. My truck smokes from under the hood and enters the cabin from the air vents, it gets to the point where you cant drive it without getting dizzy. North star Dodge dealership in san antonio is who I have been contacting with this issue and charles specifically from the service department. There administration has done nothing to alleviate the issue for me or accommodate me in any way. From the time I have had this issue I have contacted the fca multiple times and they tell me the dealership has it on order but can do nothing about accommodating me either. The issue of carbon monoxide poisoning is a large concern for me because I drive me grandmother around who has serious heart conditions, this issue needs to be taken care of immediately and nobody is doing anything to accommodate my safety. Please help my health is at risk and everybody how rides in my vehicle.

- San Antonio , TX, USA

problem #5

May 262015

1500

  • 26,000 miles
The Ram ecodiesel 3.0L truck had a check engine light that came on while driving, showing a P20ee error, requiring the replacement of the diesel exhaust selective catalytic reduction (scr) at under 27,000mi the dealership I dealt with was great in getting it fixed, but I am concerned the new exhaust scr that was installed won't last the life of the vehicle if the first one only lasted a little over 26,000mi unless they made a change and/or updated the part that was installed on my truck. I'm hoping the replaced part was updated by Ram and the cause of this error corrected, but I have not been given this information at this time.

- East Troy, WI, USA

problem #4

Apr 062015

1500

  • miles
There is water coming inside the vehicle, with assumption that it comes from the rear doors. First time it was noticed there was only a minor impact: Wet floor carpet in back. After that first event, we ensured the windows were always fully closed in order to see if there would be any other leak event. However following the heavy rain we have had in may in houston, while the car was parked in driveway without moving for 4 weeks, condensation was noticed on the windshield. Once opened the car was moldy inside on rear seats and kids car seats, floor carpet, etc... the back seats are wet (water pouring from them) and the floor carpet is wet including under back seats (electric cabling area). Also several areas start showing impressive rust including below driver seat and steering wheel (pedal area). The car is brand new, bought 3 months ago.

- Houston, TX, USA

problem #3

Apr 172015

1500 8-cyl

  • 5,100 miles
About 6 weeks after first oil change the filter started leaking. Filter was champ type and performed at a very respectable automotive shop. No oil leaks anyway else. New champ filter was put on and about a week later it started leaking. Now we have installed a Wix filter and after one day no leaks. Has anyone else ever had a problem like this.

- Pismo Beach, CA, USA

problem #2

Mar 062015

1500

  • 32,680 miles
For the 5th time, my truck has stalled when I come to a complete stop. I have to shift to P and restart. Not sure if anyone else is experiencing this issue.

- Washington, DC, USA

problem #1

Nov 262014

1500

  • 30,800 miles
This incident was with a rental 2014 Dodge Ram pickup truck rented from enterprise rental car in san angelo, tx. Rental agreement # [xxx]. model B15Q (enterprise model #)Texas tag number [xxx]. I was driving late evening on Wednesday night on a solid paved road surface called socha loop North of san angelo, tx. In the described vehicle. I was familiar with the road working since Monday Nov. 24,2014 at same work site. I had just entered the vehicle and had only traveled less than one mile returning to my hotel. I had reached for my seat belt about 100 yards before approaching curve. As I was slowing to about 25 mph on a 35 mph un-posted reaching for the seatbelt over my left shoulder while moving. Myself wanting it the seat belt fastened I twisted to my left. Doing this body twist reaching for seat belt my right knee bumped the newly designed key and caused the key to move. The vehicle engine shut off. The lights although necessary while night, switched off. Entering the curve was difficult as steering was possible but required more torque to steer. I always learned that 99.9% of roads maintain their radius throughout. This was helpful as I had the interior light on just reaching for seat belt prior to the approaching curve so when the lights failed and the cab illuminated I lost all vision to the outside. There were no other cars on the rural road and I was able to coast thru the curve to a safe stop on the level apron of socha loop. I hope you will add my incident to help others. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Douglas, GA, USA