10.0

really awful
Crashes / Fires:
40 / 1
Injuries / Deaths:
56 / 0
Average Mileage:
40,068 miles

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« Read the previous 20 complaints

problem #11

Jul 262015

1500

  • miles
The contact owns a 2014 Dodge Ram 1500. The contact stated that NHTSA campaign number: 15V460000 (air bags, seat belts) had exceeded a reasonable amount of time. The dealer stated that the parts were not available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The contact had not experienced a failure.

- Downingtown, PA, USA

problem #10

Apr 152014

1500

  • 14,000 miles
The contact owns a 2014 Dodge Ram 1500. The contact stated that the driver side air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the driver side air bag needed to be replaced. The vehicle was repaired, but the failure recurred. The contact mentioned that the vehicle was taken back to the dealer on seven other occasions and the driver side air bag was replaced a second time. Also, the wiring harness was replaced twice and the technician informed that there was an opening in the air bag wire which needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 14,000.

- Ponka City, OK, USA

problem #9

Apr 142014

1500 8-cyl

  • 14,000 miles
2014 Ram truck 15000 miles. Pushing two years old. Day one -- starts great, runs about 2minutes, dies. This occurred for about 3 months, back to back repairs, had to use roadside service. Finally cured that. Next problem to this exact date-- airbag light on right now!! dealership has tried numerous repairs and fixes, no luck! many trips back and forth to dealership, (8 repair orders) still on right now! not fixed!! 4 attempts or cases with their "star team" whatever that is" they suck!! Chrysler resolution team has tried and I said tried to resolve, offered me $$$ and wipe out past history, extended warranties, I said take that and stick it up your ??? really, I just want airbag fixed not cover it up and think im desperate for money, guess what" im not!! now have retained a lemon law attorney to maybe help. Its been many months and Chrysler tells him "no refund or replace" then Chrysler attorneys tried to offer me $2000 and think I would be happy and say "sure". then again I told my attorney to tell them to stick that up their [xxx]!! do they think im that easy or stupid!! plain and simple and you will understand when I tell you this ------ its my life your messing with daily, 50/50 chance it might or might not work, russian roulette every time I sit behind the wheel and drive, they don't care!! I guess since they are a multi billion dollar corporation they don't give a [xxx] about life's, their product or name. Jd power must not take this into consideration when they award "back to back" truck of the year!! my time, my life, my family is important Chrysler!! I really want the Ram truck/Chrysler owners to know how well your life or problem means to them. I hope this blows up the internet, national news, goes extremely viral!! help me!! please share. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Ponca City, OK, USA

problem #8

Jul 152015

1500

  • 19,993 miles
I am extremely concerned that I was in an accident this morning totalling the truck and the air bags did not deploy. Why"?"

- Mount Union , PA, USA

problem #7

Jul 102015

1500

  • 42,373 miles
Today is July 10, 2015. The vehicle is 2014 Dodge Ram 1500 crew cab pickup purchase new. On the steering wheel where the horn and airbag are located the seam cracked or separated starting just below the letter "S" stamped on it for SRS airbags and if you are sitting in the drivers seat and looking at the wheel the crack or separation continues from that point and runs straight to the right and up to the end of the cover for the SRS airbag in the steering wheel. When the horn is pressed the casing which is cracked or separated scratches you or your fingers get stuck or caught inside the opening. The dealer stated that because the mileage is over the 3 year 36000 mile warranty it would not be covered. However, if we agreed to have additional maintenance done today unrelated to the free oil change they would cover the cost to repair the defect. Please note the dealer confirmed it was a manufactured defect. I contacted Chrysler and filed a complaint with them.

- Kissimmee, FL, USA

problem #6

Mar 032015

1500

  • 40,000 miles
My wife was driving and came to a stop at a light, once stopped the service airbag soon lamp came on and stayed on for about 15 minutes. Then just last week it had the same error code on the screen while I was driving but I wasn't stopped. It stayed on about 20 minutes this time.

- Spring Lake, NC, USA

problem #5

Jan 042014

1500

  • 30,000 miles
Swerved to miss a deer. Brushed a bank with the tire only. No damage to vehicle. Just airbag damage to interior.

- Creekside , PA, USA

problem #4

Nov 142014

1500

  • miles
Airbags deployed in a minor sideswipe collision at highway speed. The driver was not able to control the vehicle because of the smoke (dust?) from the airbag inflation and the bag itself in his face that prevented him from seeing where he was going. We hit a utility pole at speed and several trees which eventually stopped the truck. The airbags deployed at the initial (very minor) impact and were of no benefit to us in the subsequent major impacts that we could not even see coming. In this case driver error may have caused the initial impact but many accidents of this type may follow deer/auto crashes that occur at highway speeds and do not slow the vehicle down. Perhaps the threshold impact for airbag deployment should be higher or airbag deployment modified so drivers are able to control their vehicle after an initial impact that does not stop the vehicle. I have to wonder how many human deaths in deer/auto collisions result from secondary impacts at high speed because drivers could not stop their auto safely because of airbag deployment at the initial hit.

- Franklinville, NJ, USA

problem #3

Jul 302014

1500

  • 7,500 miles
On July 30th I was driving my 2014 Ram 1500 though an intersection and got hit by another truck going through the light (passenger side rear tire). This spun my truck sideways and rolled it 2 or 3 times about 50 feet. At this point the truck was laying on its passenger side door. After looking over the vehicle, I noticed that the only airbag that went off was the driver side curtain. There were 5 people in the truck and only one sustained major injuries. My mother had a broken neck and back and ended up spending about a month in the hospital. The other 3 people in the car were my 2 children and wife. We were very fortunate, but with only one air bag deploying it could have been allot worse...updated 05/09/17

- Saint Clair Shores , MI, USA

problem #2

May 022014

1500 8-cyl

  • 36,000 miles
I wrote a prior complaint regarding the air bags. I had taken the truck in 7 times. After I received an email back stating the case was closed, I was upset. I contacted Chrysler one more time, and they apologized and reimbursed me for most of the repairs. In the end, I was pleased that they recognized the problem and were willing to rectify the situation..

- Grants Pass, OR, USA

problem #1

May 072014

1500 8-cyl

  • 11,000 miles
The vehicle hit the guard rail and turned over onto its side. No airbags deployed. The truck was total. The airbags should have deployed and could have minimized the injures.

- Slatington, PA, USA