10.0

really awful
Crashes / Fires:
34 / 5
Injuries / Deaths:
15 / 0
Average Mileage:
26,417 miles

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« Read the previous 20 complaints

problem #6

Oct 052016

1500

  • 12,332 miles
Our company leased this vehicle from mid county Chrysler Dodge Jeep Ram on 12/16/2015 as part of an eight vehicle fleet. On 10/5/2016, the vehicle operator placed the vehicle in park and exited the vehicle. The vehicle began to roll forwards without a driver in the vehicle. Two of our client's employees noticed the vehicle moving and were able to jump in to the vehicle to stop it. When one of our client's employees attempted to place the vehicle in park, he noticed that the transmission indicator was already in a parked position. He then applied the emergency break. Without the intervention of our client's employees, the vehicle would have crashed in to a high-traffic exterior stairwell on our client's property. A comprehensive incident report is attached to this complaint. For privacy purposes, we have redacted information directly pertaining to our client. Our client' S employees are referred to by their last names only. The vehicle has been taken out of service and towed to mid county Chrysler for repairs. While this is the only time this vehicle has had a transmission issue, another 2016 Ram 1500 had a similar transmission malfunction on 8/22/2016. This seems to be a consistent malfunction in this model.

- Forest Hills, NY, USA

problem #5

Aug 222016

1500

  • 9,530 miles
Our company leased this vehicle from mid county Chrysler Dodge Jeep Ram on 12/16/15 as part of an eight vehicle fleet. On 8/22/2016, the vehicle operator found that the battery was malfunctioning. Additionally, the transmission was slipping from 1st to 2nd. The vehicle was towed to the mid county dealership for repairs. Mechanics found that the battery had failed and replaced it. The mechanics also found defects in the transmission system, but were unable to repair it. The mechanics then proceeded to replace the entire transmission system. The vehicle was released to us on 9/7/2016. While this is a single incident for this vehicle, it is important to note that our fleet consists entirely of Ram 1500, with seven being 2016 models and one 2015 model. Battery failure and transmission failure has been pervasive throughout our entire fleet.

- Forest Hills, NY, USA

problem #4

Jun 012016

1500 8-cyl

  • 4,000 miles
When the vehicle is warm, after about 1/2 hour of driving, the transmission starts to drive rough. When I come to a stop it feels like someone hits me from the rear. When I'm driving around 35 mph and slow down it down shifts hard (clunk). When I'm driving at speed on the highway and I go to pass, when it press on the gas pedal there is a long hesitation and then it bogs down then accelerates. It's scary my wife gets nervous when she's driving. The longer you drive it the worse it gets. I have 9,500 miles on it. After driving it on the highway and you exit to the streets the gas pedal has a lot of play in it-about 1.5 inches from when you press on the pedal to when it kicks in and then the response is a bit jerky. I brought to the dealership on 9/26/2016 and they said they couldn't replicate the issue. I explained that they needed to drive the truck for a while. When the truck is cold it's ok, no issues. Iv'E talked to my local mechanic who has 40 plus years working on cars and he told me that he's heard the same complaint from other Ram truck owners. He told me to register the complaint...thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Staten Island, NY, USA

problem #3

May 022016

1500

  • 2,800 miles
Purchased vehicle April 15, 2016. Since this time when shifting from reverse to drive or park to drive transmissions shudders or slips before moving forward. This now also occurs in when shifting to reverse.on several occasions have shifted from park to drive. Transmission will not engage and indicator light on gear selector switch flashes. Have video. Have to replace to park and turn off vehicle and restart to engage transmission. I have had the climate control switch settings on its own. From air conditioning to heat. I have had the speedometer screen start flashing at me while operating on the highway speed that forward or rear park assist is not available. Electric side view mirrors have folded in on their own while operating at highway speeds. On two occasions while in park and running the vehicle has shifted into reverse. All incidents have been witnessed by independent witnesses. The service manager at the dealership has witnessed some of these incidents. Fca is aware of the problem and can't seem to fix. These are all ongoing issues.

- Clyde, OH, USA

problem #2

Aug 112016

1500

  • 7,629 miles
The contact owns a 2016 Ram 1500. While driving 5 mph, the vehicle independently shifted from the drive position to the park position. On several occasions, the vehicle failed to shift into high gear. The vehicle would only shift into first and second gear. The vehicle was taken to the dealer on three occasions to be diagnosed; however, the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,629.

- Ramseur, NC, USA

problem #1

Jun 012016

1500

  • 67 miles
The contact owns a 2016 Ram 1500. While driving 50 mph, the vehicle shook violently without warning. After inspecting the vehicle, the contact noticed that four bolts that secured the driveshaft to the differential were loose. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 67.

- Seattle, WA, USA