The contact owns a 2016 Ram 1500. The contact stated while driving 35 MPH, the power steering assist failed to operate without warning. The contact stated that excessive force was needed to steer the vehicle while driving. The contact called the dealer and manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not repaired. The failure mileage was 51,000.

- Berne, NY, USA

The contact called on behalf of his son who owns a 2016 Ram 1500. The contact stated while his son was was driving approximately 55 MPH and making a turn, the steering wheel became difficult to turn. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the vehicle with electric power steering assist failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering). The approximate failure mileage was 89,000.

- Bay City, MI, USA

Power steering stopped working during operation causing for a Safety issue. Diagnosis is the Electronic Power Steering Control Module, requiring replacement of rack and pinion assembly. Recall 16V167000 from RAM acknowledges this exact issue for 2015-2016 RAM 1500's manufactured between Jan. 22, 2015 and Sep. 13, 2015. HOWEVER, even though my vehicle (VIN: [XXX]) meets these exact identifiers with a Mfg. Date of 9/10/2015 falling into the specified group, RAM is not including my VIN in the recall order. This leaves me paying out of pocket for a known manufacturer defect, rather than being covered by the recall. If this is RAM's position and unwilling to help, while this is my 7th RAM it will also be my last. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- New Castle, CO, USA

Steering wheel or suspension.. I had truck aligned plus 4 new tires and still I can-??t drive it straight. The back tires are trying to come around and it pushes me sideways toward on coming traffic so I can-??t drive at all. Please help. It sounds like a current recall but my vin isn-??t included. He very dangerous to drive it at all

- Monroe , GA, USA

I can-??t steer the vehicle even after new tires, alignment, lots of play in steering wheel and it goes where it wants. I can not drive it anywhere

- Monroe, GA, USA

The electric power steering assist is not working on my 2016 ram 1500 and there is a recall on certain 2015-2016 rams on this issue where the circuit board was contaminated which caused the failure (recall S19) I contacted Ram on this and they told me that my truck is not one of them as it was made in 2015 before they put in the faulty circuit boards. My truck is doing exactly what the recall says happened to the other trucks and how can Ram be absolutely sure my truck did not get one of the bad circuit boards. It was made in 2015 and is a 2016 edition which is what the recall covered. It may be Vin specific but as my truck has the same exact symptoms, I feel this recall should be expanded. The vehicle has not been checked yet but I am told that there are no open recalls on my truck so I feel they will charge me whether it should be recalled or not. there are no warning lamps on. In closing I believe that if my truck has the same symptoms as the recall then the board should be replaced no charge by Ram as it was in the "Vin specific models"

- Mount Carroll, IL, USA

The power steering started coming and going in late October 2021. In late January first of febuary it completely went out/stopped working. Took it in to local Dodge dealer, and they diagnosed that yes the electronic power steering had failed and needed to be replaced. I was advised of the replacement cost and ok'd the repair and part was ordered. Todate the part has not arrived (1000 across nation ordered but 18 shipped in last four months last advised) called and spoke to Dodge and filed complaint 041322, because, I've received no answers no response from Dodge/Chrysler since. This problem is not new to the model year of this truck. Dodge/Chrysler refuses to address availabilty of part or issue recall on the total number of vehicles involved. There is a recall that ive found online but does not address my vehicle that has less than 37000 miles. The dealership has been helpful. I own and have owned several Dodge/ Chrysler products and just very disappointed in the manufacturer.

- Cynthiana, KY, USA

I noticed about 2 weeks ago that my steering was becoming difficult. I brushed it off at first, but certain cold mornings, it is becoming harder to steer. My steering wheel also requires force to turn it straight after engaging in a turn, it does not assist. I took it to a National Tire and Battery and they confirmed that my Ram 1500 needs a new rack and pinion. They also informed me that no where around has any in stock, or even know if/when they-??ll get one. So I am stuck driving a truck where I could lose my steering at any moment. I believe my truck should be a part of 16V-167 recall.

- Munroe Falls, OH, USA

Truck vibrates between speeds of 60 and 70 mph. Put new tires on and it made no difference.

- Warrenton, MO, USA

While Driving and power steering quit.

- Blackey, KY, USA

My power steering failed. It stopped working while I was driving on a straight road at approximately 45MPH. The wheel was very hard to turn. The power steering did not start working again until I was able to stop the vehicle, shut it off and re-start it. I had the dealer look at it and they can not replicate it, and can not find any coded to tell what has happened. The dealer and FCA have said there is nothing they can do at this time. This is not a problem that I want to wait to happen again as it is extremely dangerous.

- Sedro-Woolley, WA, USA

On Tuesday January 4th 2022 I was driving my vehicle on interstate 10 at approximately 75 mph, as I was driving my vehicle lost all power and shut off leaving me with no brakes or power steering, I coasted to the off ramp. At which time I was coming up on an intersection where I attempted to apply my brakes to prevent me from rear ending several vehicles. My brakes did not engage properly my steering very stiff and hard to turn, I barley made it around the vehicles in front of me. I then coasted as far as the vehicle would go not being able to stop, leaving me in an active intersection right on the off ramp. I have contacted the manufacturer in regards to recall W58 which is the crankshaft position sensor and tone wheel which 85% of these trucks where recalled for. I was dismissed and told they would not speak with me again. After this I believe it is to my best interest to file a safety report with you guys!

- Lecanto , FL, USA

Hello, The safety problem is while driving the truck the fuel gauge needle drops to empty intermittently and a warning light flashes. Now not knowing how much fuel is in the tank is dangerous because running out of fuel especially on the highway will stall the engine followed by loss of brakes and steering. The dealer said its an electrical fuel sender resistor card inside the fuel tank that is shorting out, that alone scares me. Searching online I found out it's a common problem among 2016 Ram trucks. I will not let my family drive this truck until the electrical problem is fixed. Thanks for reading!

- Carver, MA, USA

The Power Steering on my 2016 Ram 1500 is starting to act up. The Power Steering is tight when driving my vehicle especially when changing lanes, turning, and parking. I see that there was a recall for the 2015-2016 Ram trucks for Contamination on the electric power steering control circuit board. When I look for recalls on my vehicle there are none listed but my truck is showing all the same signs as this recall states. I have had my vehicle checked out by a licensed mechanic and he also stated that my truck is having the same issues that were listed in the recall. What can I do to have my vehicle repaired under the recall?

- Kingsley, IA, USA

Intermittent half steering power loss, ( I figured it was a weather related) followed by complete loss of power steering over time.

- Brecksville, OH, USA

Electric power steering unit loss/failure while vehichle in motion. No warning prior to failure.

- Ukiah, CA, USA

The electronic power steering rack went out without any warning

- Marysville, WA, USA

While driving the power steering stops working and it becomes difficult to steer. This only lasts for a few seconds then it begins to work again. I started noticing this a couple of weeks ago but it is getting worse the more I drive it. I am concerned that it is becoming a safety concern.

- Grantham, NH, USA

The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the power steering malfunctioned, and the steering wheel was very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer was notified of the failure, but the manufacturer was not yet contacted. The contact was informed that the vehicle was not included in the NHTSA campaign number 16V167000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 28,000.

- Cape Coral, FL, USA

I lost power steering while driving. The dealership said I need a new steering rack. Previous recall for this problem, same year as my truck, is said not to fall under the recall.

- State College, PA, USA