10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
12,672 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Ram 1500:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #20

Oct 192018

1500 6-cyl Diesel

  • 21,000 miles
The contact owns a 2017 Ram 1500. While driving between 35-75 mph, "service shifter" appeared on the instrument panel and all of the warning indicators illuminated. In addition, the trailer hitch and electrical system failed. The vehicle was towed to lithia Dodge Ram (301 N. earl rudder fwy, bryan tx 77802) where it was diagnosed that one of the electrical sensors got wet underneath the vehicle. The vehicle was repaired and a new sensor was installed; however, the failure later recurred. The vehicle was repaired four times for the same failure. The manufacturer was not made aware of the failures. The failure mileage was 21,000.

- Navasota, TX, USA

problem #19

Jun 062019

1500

  • 22,000 miles
Multiple episodes of vehicle codes disabling truck, all related to 'service electronic throttle control' message. This has caused loss off power with vehicle stalling on mountain highway, major safety issue. Other times vehicle has scary delay in throttle response causing nerve wracking moments trying to merge or operate vehicle safely. Vehicle purchased new, problems began with only 1500 miles on vehicle. Four times to dealer for service hasn't resolved issue.

- Scotts Valley, CA, USA

problem #18

Jun 082019

1500

  • 36,200 miles
As soon as I hit over 36,000 miles, I been having trouble with door locks. Some doors lock and unlock. Sometimes they all work fine. It is very random. Using the key fob and power lock button in car is working randomly. I have read online this has been an issue for many years.

- Northvale, NJ, USA

problem #17

May 012019

1500

  • 29,000 miles
I have replaced the batteries in both key sets. When you hit the button to unlock the doors only the driver door unlocks. You now have to have a key in the ignition before the other doors will unlocked including the tailgate.

- Springerville, AZ, USA

problem #16

Aug 152017

1500

  • 5,200 miles
The contact owns a 2017 Ram 1500. The contact stated that the back up camera malfunctioned and the display was blurry. The vehicle was taken to several dealers, including thurston Chrysler Dodge Jeep Ram (707-468-8584, located at 4 thurston way, ukiah, ca 95482), but the technician was unable to determine the cause of the failure. The failure recurred. The vehicle was taken back to the dealer where the camera was replaced, but the failure recurred. The manufacturer was made aware of the failure and referred the contact to the dealer to file a "star report". the vehicle was not repaired. The failure mileage was approximately 5,200.

- Ukiah, CA, USA

problem #15

Apr 032019

1500

  • 36,000 miles
Vehicle will start and rev up high and then immediately shutdown or will be driving and vehicle will shut down and lock everything up causing vehicle to slide. The vehicle was sent back to dealership to have the problem fixed but is still doing the same thing.

- Humphrey, AR, USA

problem #14

Feb 082019

1500

  • 15,000 miles
Takata recall. In the winter months there are a host of electrical problems. At times, the radio will not tutn off after I shut off the vehicle. The only fix was yo disconnect the battery. The backup camera goes completely green also. The air suspension fails several times per week during the winter months as well. I have it parked outside all the time.

- Jamestown, ND, USA

problem #13

Apr 112018

1500

  • 14,900 miles
The contact owns a 2017 Ram 1500. While driving the vehicle, the contact was made aware that the headlights and rear passenger side tail lights failed to illuminate. The vehicle was taken to elmwood Chrysler Dodge Jeep Ram (located at 625 taunton ave, East providence, ri 02914, (410) 438-0400) where it was diagnosed that the bolts of the rear and front passenger side headlight needed to be replaced. The vehicle was repaired; however, the failure recurred numerous times. The vehicle was taken back numerous times to the same dealer. In addition, the contact stated that the vehicle stalled without warning. The contact coasted the vehicle to the side of the road and had it towed to priority Chrysler Dodge Jeep Ram of salisbury (located at 158 elm St, salisbury, MA 01952, (978) 961-3300) where it was diagnosed that the battery failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and provided case number: 57196259. The approximate failure mileage was 14,900.

- Providence, RI, USA

problem #12

Nov 102018

1500

  • 32,000 miles
Dodge Ram electronic gear shifter. The vehicle was parked and the engine was left running on a city street. Our driver got off the vehicle to close the garage door. On return to the vehicle the vehicle was rolling back. The door was left open when getting off vehicle to close the garage. The door hit the first car on its way rolling back and bent the door all the way to the other side. The vehicle then rolled back and hit the last vehicle. This just happened 11/12/18 the owner of the vehicle didn't want to involve the police since the neighbor knew where driver lived

- Pleasanton, TX, USA

problem #11

Aug 012018

1500

  • 30,000 miles
The contact owns a 2017 Ram 1500. The contact stated that on multiple occasions while driving the vehicle would suddenly shut off without warning. The vehicle could be restarted after removing the ignition key and re-inserting it. The vehicle was taken to the local dealer thompson Dodge (2158 Washington rd. Thomson, ga) who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was also notified of the failure. The failure mileage was 30,000.

- Hephzibah, LA, USA

problem #10

Sep 122018

1500

  • 21,000 miles
#1. with 21K mi. The service airbag system came on.it it stayed on for 5-7 sec and went off. It was intermittent at first but now it has been doing the same 2 or 3 times per minute. #2 the tailgate latch malfunctions at times and the tailgate falls by itself. It has done this while driving and sitting stationary after locking it with the key fob. #3 both front windows are equipped with an auto up feature. This feature has come and home in both front windows. At the time it works but it happens irregularly. #4 the transmission doesn't shift well after coasting as in on the highway. It almost seems to bog down and I have to put some weight on the accelerator to get it to respond. No codes have been thrown for the transmission so far. #5 the knob on the far left drivers vent fell off.

- Griffin, GA, USA

problem #9

Aug 152018

1500

  • 1,900 miles
Truck with 3.0L diesel engine. Vehicle has twice (during first 6,000 miles) shown error message "service electronic throttle control" and truck has been disabled. First time was driving on mountain highway with heavy commute traffic when truck could not maintain any speed and struggled get truck safely off road. With multiple occurences with brand new vehicle it is a safety issue.

- Scotts Valley, CA, USA

problem #8

Jun 012018

1500

  • miles
The contact owns a 2017 Ram 1500. The contact stated that the recall notice for NHTSA campaign number: 18V332000 (electrical system, vehicle speed control) was received in June of 2018. The local dealer (larry H. miller Chrysler Jeep Dodge Ram boise, 222 auto dr., boise, id) informed the contact that the parts needed to repair the recall were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Eagle, ID, USA

problem #7

Jun 232018

1500

  • 11,400 miles
Sometimes the truck won't recognize the key fobs. Truck instrument panel will continue to display key fob has left the vechile and the chime continue to sound even tho I have the key fob in my possession. I can put the vechile in gear and drive but instrument panel will continue to display key fob has left the vechile and the chime won't stop sounding. (I have videos and pictures of this issue). Also when I used the speed control at a steady speed and than use the cruise control to reduce the speed when I come to a complete stop and press the gas pedal again the transmission shift differently. The transmission delay shifting engagement. (there was a recall on my vechile for the cruise control and at the moment my truck is in the dealer getting the recall done, transmission shifting problem looked at and getting the key fob electrical problem fix. Dealer tech is trying to fix the problem. A request was made to corporate engineers for assistants fixing the problem. Dealer and engineers are working together trying to figured the key fob problem.vechicle mileage approximately 11400.

- Bloomington, IL, USA

problem #6

May 062018

1500

  • 16,000 miles
While driving the radio (U connect) keeps shutting off and losing signal

- Homestead, FL, USA

problem #5

Nov 292017

1500

  • 10,000 miles
Vehicles reverse parking assist sensor failed creating a backing hazard. While backing almost hit someone. Dealer stated sensors needed to be wiped clean. The parking assist front and back fail in freezing weather when moisture gets in them. They were totally clean and just use this as excuse. Also key fob and keyless start failed. All failures were captured on video and dealer states unable to duplicate concern.

- Lynbrook, NY, USA

problem #4

Jan 252018

1500

  • 15,000 miles
2017 Ram 1500 - vehicle's electronic controlled locking tailgate fails to secure when vehicle is put in motion allowing tailgate to fall open while vehicle is in motion. Vehicle was purchased with 14K miles and currently has 23K miles. Tailgate has fallen on 9 occasions in the 6 months/9K miles I have owned the vehicle. Also potential to occur while vehicle is parked. Fiat-Chrysler was contacted on 24 January 2018 and affirmed they have no technical service bulletins (tsbs) or recalls on this issue to date. However, internet research revealed "numerous" complaints in forums and videos on this occurring on 2013 - 2017 models. Some complainants indicate dealerships not aware or unable to deduce cause. Further internet research indicates a faulty tailgate actuator assembly, (a metal tab on assembly which serves as a lever-stop which allows tailgate to secure is breaking off of assembly plate and preventing full engagement of the locking mechanism between tailgate and bed). Some complaints reviewed online indicate dealers replaced locking tailgate actuator assembly (in applicable cases, under mfr warranty) and the matter was resolved. Problem creates potential for losing cargo while in motion, falling tailgate striking a person, causing structural damage, or, being such a volatile occurrence due to weight of tailgate, alarming an unsuspecting driver diverting attention, causing panic and possible accident. Fiat-Chrysler customer service rep recommended on 25 January 2018, that I, as the customer, file a compliant with NHTSA.

- Burke, VA, USA

problem #3

Dec 012017

1500

  • 10,280 miles
Power steering motor failure while driving. Steering wheel would lock while turning and in motion at city speeds - less than 45mph. Highway speeds ~70 mph. Total intermittent loss of vehicle control while in motion. Engine would shut off momentarily, loss of all electrical systems, transmission would not shift, steering wheel would lock.

- Everett, WA, USA

problem #2

Sep 072017

1500

  • 1,750 miles
On 09/07/2017, I was backing up my vehicle in a tight spot at my condo parking garage. I pulled forward and shifted the electronic gear selector to "park" so I could get out of the vehicle and check the clearance. When I was half way out the vehicle it started backing up but fortunately I was able to jump back in without physical injury. The vehicle however sustained $2000 to $3000 estimated damage to the rear end when it slammed into a large water pipe in the garage. About a week later I was checking the shift selector to see if I could duplicate the problem. It would not duplicate the exact same problem but once when I tried to shift it to "park" it went into reverse" but would not move when you took your foot off the brake pedal even when I pressed the gas pedal. Unfortunately I did not have my phone with me to video the incident. I have taken the vehicle to my local dealer and they said they they could find no "codes" or problems at this time. I am taking it into a body shop for repair next week and will know the exact damage and cost. I will also try to duplicate the problem again and I definitely will have video capability at that time.

- Pompano Beach, FL, USA

problem #1

Feb 012017

1500

  • 800 miles
Bumper parking distance sensors read false distance issues when wet, shutting system off automatically, giving driver false sense of safe distance

- Chagrin Falls, OH, USA