What component or system failed or malfunctioned, and is it available for inspection upon request" BLUE SCREEN ON BACKUP CAMERA OR SEVERELY DISTORTED PICTURE How was your safety or the safety of others put at risk? INCREASED BLIND SPOTS AND MORE DIFFICULT TO JUDGE DISTANCE. Has the problem been reproduced or confirmed by a dealer or independent service center? NO. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" NO. WITHIN THE LAST 6 MONTHS. MORE FREQUENT WHEN IT RAINS.

- Joliet, IL, USA

- What component or system failed or malfunctioned, and is it available for inspection upon request? - The entire touch screen feature has failed in the vehicle. This has affected the navigation, radio, back-up camera, climate, etc. control in the vehicle. The system also unpredictably crashes completely, mid transit. It is available for inspection upon request. Also, the switches governing the operation of the front row windows has sporadically failed at times (unrelated to the center console, but a clear electrical issue). - How was your safety or the safety of others put at risk" The entire system affecting the items listed above crashes mid transit. If I were backing up, my visibility would be lost completely. If there was an emergency vehicle, I may not hear instructions from that vehicle as I would not be able to turn down the volume to my radio. If I were using the navigational features of the car, when it crashes, it may cause injury to myself, my passengers or others. When window functionality is lost, elements are able to enter the cab which may affect driver performance. - Has the problem been reproduced or confirmed by a dealer or independent service center? Service appointment to address these issues scheduled for Jan. 7, 2022. - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Service appointment to address these issues scheduled for Jan. 7, 2022. - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No.

- Escondido, CA, USA

My trucks display flickers in & out if I'm using GPS it changes flickers to other settings in display on it's own it makes phone call changes directions, changes control settings all by it self even if I turn off display settings it goes on by it self it is happening to many others who own the same year ram trucks this is a serious life threatening endangerment I almost have gotten into 4 accidents myself

- Mullica Hill , NJ, USA

The radio u- connect system is constantly malfunctioning, you cannot turn off screen, or sound. I glitches almost continually which has caused the screen to get super hot to the touch, which has caused screen separation because of the heat. The glitching is so distracting to the driver, that it is very dangerous to drive. I took to our local dealer who stated it was very common for this year. At the time of this visit my mileage had reached 36,700, which they state is 700 miles out of warranty. Also I had to disconnect my phone from the system because it would not let my call my family during an emergency. I literally had to turn off my truck and walk away from my vehicle to be able to call them. I travel alone often, and I-??m unable to use my phone while in the truck. It will put my family on hold, and will fight me to keep it off hold. It also randomly calls, anyone in my phone book, them switches. There have been multiple times then the screen doesn-??t allow me to change anything. I have went on the computer and there are plenty of similar experiences by others, shown in video. Their screen are also separated. I-??m afraid my car will catch on fire. This is a very serious situation and I-??m trying to find a resolution. My husband refuses to drive it long distances do to the distraction it presents. I do have videos documenting the distraction, and have included a picture that shows how the heat has causes the screen to separate, and the screen conflict. Ram is aware that this is an issue, and the danger that this presents. They need to address this immediately, this is very dangerous. Thank you in advance for your attention to this matter.

- Fremont, CA, USA

I have received 2 service messages on the vehicle. The first says, "Service Electronic Braking System" and the second says, "Service Trailer Brake". Apparently, this is an ongoing and known issue to FCA with 2014-2018 trucks and they have refused to issue a recall. This issue is occurring in many trucks with very low miles. My truck has 28,000 miles and is only 4 days out of warranty, yet now I as the consumer am expected to pay for replacement of ABS components that are breaking extremely prematurely. This should be a recall, due to the long term and widespread nature of the known issue.

- Orlando, FL, USA

The glue that holds the screen on the uconnect screen is melting causing unwanted buttons to be pushed. I will be driving and the radio will start changing channels causing a distraction. Also when driving in cold weather I can-??t use the heater or defroster because it automatically turns on the air conditioner.

- Monticello, AR, USA

My Uconnect 8.4 screen is becoming to delaminated on my 2018 ram 1500 limited, the system is beginning to fail i.e. random calling, GPS issues and possible other integrated safety features. Driving in the National Capital Region in Maryland is dangerous and relay heavy on the display display. The problem has been reported however it is not covered. there are numerous posts and complaints regarding similar occurrences and it has not been issued as a recall. this shouldn't happen on new vehicle and needs to be corrected before some is injured.

- Chesapeake Beach, MD, USA

Like many other complaints I have read on this site and across multiple Dodge / Ram forums, the center console information screen that controls most of the functions in the vehicle is malfunctioning. In my case, the screen randomly has a pop up that asks if you want to adjust clock settings and it continues to flicker and make beeping noises. From what I have read in other forums where others had a replacement under the manufacturer's warranty, the screen is delaminating and causing this problem. I purchased an extended bumper to bumper warranty and it is currently at the dealer where I purchased it from. They have not diagnosed or committed to fixing it yet but since this seems to be a wide spread issue, I wanted to file a complaint here so it is on

- Hudson, OH, USA

U Connect 8.4 screen is delaminating causing distracting information to appear on screen. Keeps asking if I want to adjust the clock. If you touch yes, no, or X it will reappear seconds later with an annoying beep and continue over and over. This is a known problem among many Dodge and Chrysler vehicles which they refuse to address if out of their basic warranty. My vehicle only has 21,289 mi. at this time.

- Leavenworth, IN, USA

Component that has failed is the Uconnect system. It control GPS, phone, radio, temperature settings, doors, etc. My safety has been put at risk for various reasons; the phone inexplicably will start dialing different people over and over without my prompting and I have to do my best to cancel each if they calls while driving. When I pulled over on the Hwy to avoid more distractions, It took several attempts to move to another mode to get it to stop. After exiting the vehicle to regain my composure, the vehicle locked me out while running leaving me stranded on the side of the Hwy until a locksmith was summoned for me by a concerned motorist. Also while driving, the heat would inadvertently switch to highest heat possible and seat warmers would kick on even though the temp had been set previously at 70 degrees. Mind you, outside temperature was 100 degrees. Problem had been reproduced and had been acknowledged by the dealer and Chrysler. Dealer and online blogs both stated it-??s a known problem with many vehicles with this Uconnect device. Problem original started with radio stations switching on their own and has recently progressed to all systems controlled by this devise radically changing while in motion.

- San Antonio, TX, USA

8.4 inch Uconnect display has intermittent "ghost" pressing buttons. This causes the radio station to change, settings to change, back up camera to activate for minutes at a time, and now phone calls are being terminated. I am in Illinois and we have a "hands free" law for cellular phone use. The phone calls being randomly terminated could interrupt emergency communications. This random termination of phone calls is a huge distraction because you look at the radio display to see what is going on and then try to interact with the display to fix it. The root cause of this is the bubbling or delamination of the 8.4 inch Uconnect display. This delamination has been a known issue since 2013. My delamination issues are getting worse. I continue to report these issues to Uconnect, but they tell me there is nothing they can do.

- Machesney Park, IL, USA

Navigation system started jumping around different screens while traveling in an unknown area. It almost caused an accident several times from being startled from not knowing where I was going and from losing visibility of the upcoming Road. I have video of this happening.

- Plainfield, IN, USA

Uconnect 8.4 inch display is bubbling or delaminating. This morning I was driving thru city traffic, about 5 miles total. The "ghost" was pushing buttons on the display changing radio stations, settings etc. Suddenly the BACK UP CAMERA CAME ON. Then it would turn off. I started timing the on time, and it lasted from 2 minutes to 4 minutes. This would randomly happen. VERY distracting and could lead to an accident. I consulted the google and learned there was a recall for something similar of the back up camera staying on too long when shifting out of reverse. NHTSA #20V191000. What has happened to me is far worse than that recall.

- Machesney Park, IL, USA

The 8.4 inch Uconnect display acts like a ghost is pressing buttons. The radio will randomly change stations. Other modes - settings, navigation, etc will randomly be selected. When this happens cannot change any climate controls. Back up camera randomly gets activated. This is a SAFETY issue as it causes a distraction when driving. The display randomly changing is also a distraction. Researching the internet, this is not a new issue and is known. The display is "bubbling" or delaminating causing the ghosting of pressed buttons. I am out of the warranty by 6 months and am told this is not covered. I have called Uconnect (case #80418507) and they stated they cannot do anything until a dealer determines the actual problem, which I will have to pay for. I should NOT have to pay for this. This bubbling or delamination issue is well known and should be covered under a recall or warranty. This started last fall but I thought it was caused by a dirty screen. This has gradually gotten worse and happens more often.

- Machesney Park, IL, USA

The screen, used for HVAC functions, seat heating/cooling, radio, hands-free bluetooth, backup camera, etc, becoming delaminated. Screen will randomly think that it is being pressed and disconnect phone calls, modify HVAC levels, and change radio stations. This is becoming a widely recognized issue across several vehicles that use the Uconnect 8.4 inch touchscreen (CDJR vehicles). Please see: https://www.challengertalk.com/threads/uconnect-touch-screen-delamination-out-of-warranty.687807 https://www.ramforumz.com/threads/uconnect-8-4-screen-delamination.274234 and many others about this SAFETY critical issue.

- Kansas City, MO, USA

The 2018 infotainment system delaminated resulting in loss of control of the radio, loss of hands off assistance from Android Auto, , and loss of control of the various auxiliary electrical functions such as the clock, setting temperature controls, etc. Vehicle only has 51,000 miles on the odometer. Costs $957 to replace the unit.

- Rome, GA, USA

There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to" What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made" This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.

- Dallas, TX, USA

I was driving and my high beams went out dash lights went out and windshield wipers went on on there own. I then came to a stop light and applied the break and all of the sudden the truck red lined and took off at full speed. I then turned the truck off to kill power to the motor due to it having electrical knob shifter and electrical transfer case This accident has caused my 3 hospital stays and 2 surgery-??s

- Johnstown, PA, USA

The radio/touch screen component control on the dash started clicking around the screen on its own. I took the vehicle to my local dealership and they told me that the components behind the screen had melted. My dealership was aware of several complaints of this on my vehicle model and other Dodge vehicles with similar radio/touch screen equipment, indicating that it is a widespread issue. This is unsafe because with all of the flickering around on the screen, it is very distracting to drive. I cannot turn the screen display off because it keeps turning itself back on. Also, this issue has rendered my hands free blue tooth connection for my phone inoperable. I am also concerned that this electrical issue may cause a fire. My dealership informed me that my factory warranty had expired by less than a month. I called Dodge customer service and they refused to pay for the repairs under the factory warranty. I informed them of the safety issue that this is causing, but they still refused to fix it. Therefore, I am having to pay for these repairs through the extended warranty plan that I purchased from Carmax and partially out of pocket. I am requesting that NHTSA investigate how widespread this issue is and if it warrants a mandatory recall by Dodge.

- Orangeburg, SC, USA

The screen/digitizer on my uconnect infotainment center 8.4" 4C with navigation is delaminating. This is causing several issues, including: Occasional loss of rear backup camera, loss of HVAC control for de-icing and defogging of the front windscreen, ghost taps that cause unexpected and unsafe distraction, undesired activation of connected phones, and inability to access important diagnostic information. These malfunctions are random and unexpected. It can happen while stationary or moving. Speed or location of vehicle do not seem to trigger or impact these malfunctions. Uconnect refused my request to repair or replace the obvious manufacturer defective unit.

- Muskogee, OK, USA