10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 28,885 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- San Angelo, TX, USA
The contact owns a 2018 Ram 1500. The contact stated that the vehicle failed to start. The system failed to go through regeneration. The contact stated that the EGR cooler and radiator were leaking. The check engine warning light was illuminated. Additionally, the service electronic control message was displayed. The vehicle was taken to the local dealer where it was diagnosed that there was a crack in the EGR cooler, and that the cooler was leaking. The contact stated that the exhaust was stuck and clogged. Additionally, the fuel filter was clogged. The turbo boost sensor also had malfunctioned. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 115,000.
- Willard, OH, USA
The contact's husband owned a 2018 Ram 1500. Two years ago, the contact received a notification for NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling); however, the parts for the repair were unavailable. At the time, the dealer had been notified about the recall and confirmed that parts were not yet available. A year later, the dealer called that contact to inform her and that parts slowly coming to their dealer and that she had been placed on a waiting list for the recall repair. Recently, the contact stated that while her husband was driving at 65 MPH, the vehicle failed to accelerate upon depression of the accelerator pedal; two unknown warning lights also appeared on the instrument panel. As her husband pulled over, a white color smoke began to emit from the engine. Upon lifting up the engine's hood, her husband saw flames coming from under the engine. Her husband immediately called 911 and while on the phone with the dispatcher, the vehicle became engulfed in flames. The fire department arrived ten minutes later and extinguished the fire. The contact was uncertain if a fire report was filed; no injuries were reported. The vehicle was towed to two independent mechanics where it was later deemed a total loss. The manufacturer had been notified of the failure and a case was filed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 66,000. Parts distribution disconnect.
- Chico, CA, USA
The contact owns a 2018 Ram 1500. The contact received a notification for NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The dealer had been notified about the recall; however, the contact was informed that the parts were on backorder. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
- Roseville, CA, USA
The contact owns a 2018 Ram 1500. The contact stated while having the oil changed at a local mechanic, the contact was informed of a leak coming from the oil cooler filter housing. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer to be inspected. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 90,000.
- Appleton, WI, USA
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Roseville, CA, USA
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Poway, CA, USA
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact called two local dealers and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Sunriver, OR, USA
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact spoke with chapman las vegas Dodge Chrysler, Jeep, Ram (3175 East sahara avenue, las vegas nv 89104, (702)457-1061), and it was confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Las Vegas, NV, USA
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact called lampe Chrysler Dodge Jeep Ram (151 N. neeley St, visalia, ca 93291; (559) 737-6400) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Visalia, CA, USA
The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA campaign numbers: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train) however, the parts to do the recall repairs were unavailable. The contact called rackley Chrysler Dodge Jeep Ram (5050 E winnemucca blvd, winnemucca, nv 89445: (775) 623-5005), lithia Chrysler Jeep Dodge Ram of klamath falls (2675 washburn way, klamath falls, or 97603, (541) 205-4486) and dolan Dodge Ram Fiat (700 kietzke ln, reno, nv 89502, (775) 786-1211) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Winnemucca, NE, USA
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called dayton andrews Chrysler Dodge Jeep Ram Fiat (2388 gulf to bay blvd, clearwater, fl 33765) and chapman las vegas Dodge Chrysler Jeep Ram (3175 E sahara ave, las vegas, nv 89104, ) who informed the contact that parts were on restriction and was unable to provide any parts availability information. The manufacturer was made aware of the issue and informed the contact that part would become available September 2020. The contact had not experienced a failure. VIN tool confirms parts not available.
- Harbor, FL, USA
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Pembroke Pines, FL, USA
The contact owns a 2018 Ram 1500. The contact stated that after coming to a complete stop and depressing the accelerator, the vehicle hesitated and then abruptly sped off without warning. The contact then received notifications of NHTSA campaign numbers: 19V347000 (latches/ consumer stated vehicle was taken to several dealers to repair the recall no one had the parts. Now manufacturer is calling it normal.
- Whitefish, MT, USA
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Spring Branch, TX, USA
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Trout Creek, MT, USA
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The local dealer roseville Dodge located at 200 automall dr suite a, roseville, ca 95661 was contacted where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Dixon, CA, USA
2018 Dodge Ram. Consumer writes in regards to diesel egr cooler safety recall. The consumer stated the part necessary to complete the recall repair were unavailable.
- Bellingham, WA, USA
- Mc Calla, AL, USA