10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
8,930 miles

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« Read the previous 20 complaints

problem #9

Jan 302020

1500

  • 35,400 miles
I bought my 2018 Ram 1500 express crew cab 4X4 a year and 2 months ago. In about a month after purchase I got a star-shaped crack on my windshield. In a few days I slightly hit the windshield with a wiper to remove a snow from it. And that star-shaped crack suddenly went all way through the windshield, from side to side. I replaced the windshield with the oem mopar one, identical to the factory one. A few days ago I was driving through a little town where I work, maintaining the speed of 30 mph due to the limit. Suddenly I heard something (very far from significantly heavy) hit my windshield. I've got a 3-4 inch crack from the bottom right edge (passenger side). I contacted the manufacturer, and it's representative told me to go to the authorized dealer for inspection. The service manager at the dealership showed me there is a tiny, needle tip size rock chip, about a couple inches from the edge on the crack. He said, there's no issue with anything about the windshield itself and stated that I have to replace it on my own. I called back the manufacturer and got the response there's nothing they can do for me in such a case. But as a part of the common sense: If the windshield gets cracked so easily, from the consumer's standpoint there's an obvious manufacturing defect and significant deviation from the defined quality and safety standards.

- Genoa, IL, USA

problem #8

Aug 012019

1500

  • miles
The egr unit in my truck is cracked. My Dodge dealer states that there is a backorder on the parts and additionally I think they don't have a remedy and are calling that a "backorder". the coolant vapor that enters my truck is causing headaches and I am concerned my truck may catch on fire due to the documented facts regarding cracked egr units. The coolant vapor enters the truck cab while moving or parked and with and without the heater fan being activated.

- North Plains, OR, USA

problem #7

Sep 202019

1500

  • miles
The back up camera goes out and black outs at times. Sometimes it looks like a old tv with wavy lines. The drivers window controller, you have the ability to use auto down and auto up. At times, you must hold up on the window switch to make the window go up. The headlights come on when you enter a dark garage and when you pull out they stay on. My vehicle does not have daytime running lights. The headlights will come on during morning with full sunshine. Sometimes there is a very loud knocking coming from the motor. Sounds love like a bad valve.

- Clinton, MS, USA

problem #6

Jun 202019

1500

  • 18,000 miles
I own a 2018 ecodiesel and when my truck went in for an oil change they did an update called aem or V08 emissions update. After the update my truck no longer accelerates from a stop. It crawls at under 10mph extremely slow aprox. 90 seconds until the vehicle accelerates. This is extremely dangerous I have been in 3 near accidents due to a lack of acceleration. In addition to the lack of acceleration I now get much lower gas mileage. Prior to the update I was getting 27 mpg, now the best I have gotten was 19mpg. I feel this should be against the law, to purchase a vehicle that get good gas mileage and drives they way it did when I test drove it, which is the reason why I purchased it. Only for them to completely change my vehicle after the purchase without my permission is to me a bait and switch.

- Chico, CA, USA

problem #5

Jun 102019

1500

  • 22,000 miles
Radio in vehicle freezes/locks up preventing use of the radio volume, climate controls and back up camera. Screen either locks up or turns blue while backing up, preventing utilization of the back up camera. This issue happens while the vehicle is stationary or in movement.

- Charles Town, WV, USA

problem #4

Nov 302018

1500

  • 4,000 miles
I have a radio that is not operating correctly and according to Chrysler there is no fix and/or could never be a fix

- Livingston, LA, USA

problem #3

Aug 232018

1500

  • 14,300 miles
When my truck ran out of gas in the middle of the freeway off ramp we were unable to push it to the side of the road because the brakes were locked. I had at least five gentlemen offer to help me push it out from blocking the off ramp but we could not because of the locked up brakes. I sat there for 45 minutes being cursed at and honked at because Chrysler stupidly thought it is a good idea to have the brakes lock whenever the engine stalls. I called the dealer and they said yes it does that on purpose but agreed it probably a bad feature. This could have been much more dangerous had it stalled on a blind curve or the middle of the freeway. Horrible, horrible idea and very unsafe!

- San Diego, CA, USA

problem #2

May 082018

1500

  • 146 miles
My U-connect screen is being taken over with weather alerts so often that it is dangerous! these are coming from sirius travel link and cannot be turned off. One must acknowledge them by clicking the "X" or "ok" each time as they do not time out or otherwise disappear on their own Accord. Please force either Dodge, U-connect, or sirius to include a disable button!

- Port Neches, TX, USA

problem #1

Feb 102018

1500

  • 1,500 miles
The navigation and control systems associated with the uconnect system- system is in reboot status for the last 3 days - 1000's of 2018 vehicles affected - rebooting every 60 seconds and loss of navigation, back up camera and other functions. No fix so far from Chrysler - affecting Jeep, Dodge, and Ram

- Staten Island, NY, USA