10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
9,432 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #6

May 012020

1500 6-cyl

  • 42,323 miles
Drivers side seat belt stitching came undone. When seat belt was put on and tightened down seat belt came thro bottom attachment point. Took vehicle to landmark Dodge was informed by service tech there that there was nothing they could do, due to truck being over 36,000 mile warranty.

- Knob Noster, MO, USA

problem #5

Aug 292019

1500 8-cyl

  • 3,466 miles
The contact owns a 2019 Ram 1500. While driving 50 mph, a semi truck struck the front driver's side door of the contact's vehicle. As a result, the contact lost control and spun around a couple of times. The air bags did not deploy. There were no warning indicators illuminated. The contact sustained injuries to the spine and base of her skull, her left leg was fractured, and her pelvis was shifted and needed realignment. The contact was taken to the emergency room and was seeking medical attention from a chiropractor several times a week. A police report was filed. The contact stated that the rear passenger tire was destroyed, which prevented the vehicle from being driven. The vehicle was towed to a body shop. Gene's Chrysler Dodge Jeep Ram (located at 3400 S cushman St, fairbanks, ak 99701, (907) 452-7117) was made aware of the failure. When the contact purchased the vehicle on July 1, 2019, she was informed that it had been serviced per NHTSA campaign number: 19V407000 (air bags, seat belts). The manufacturer was notified and opened an investigation. The failure mileage was 3,466.

- Fairbanks, AK, USA

problem #4

Aug 122019

1500

  • 45 miles
In the car accident the air bags weren't activated.

- Indio, CA, USA

problem #3

Aug 222019

1500

  • 21,000 miles
In a collision and neither the airbags went off and seatbelts did not lock

- Dearborn, MI, USA

problem #2

Feb 052019

1500

  • miles
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA campaign numbers: 19V067000 (service brakes, hydraulic) and 19V407000 (air bags, seat belts). The contact called atlantic Dodge Chrysler Jeep at 888-909-4754 (located at 2330 us highway 1 S, saint augustine, fl 32086) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- St. Augustine, FL, USA

problem #1

Jan 242019

1500

  • miles
The contact owns a 2019 Ram 1500. The contact received a U-connect system notification for NHTSA campaign numbers: 19V020000 (steering), 19V407000 (air bags and seat belts), and 19V067000 (service brakes, hydraulic). Performance Dodge Ram (555 mantua pike, woodbury, NJ 08096, (856) 848-5008) was contacted and stated that they would follow-up with a response. The contact did not receive a response and was unable to schedule a diagnostic appointment. The manufacturer was contacted to address part availability. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pilesgrove, NJ, USA