10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,556 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #10

Nov 152021

1500

  • miles
The tailgate intermittently opens on it's own while driving. This has happened approximately 6-10 times since I purchased the vehicle in November 2021 with 10k miles. One time it was noticed less than 1 mile from home as I was travelling under 45 mph. Other times it has been at higher speeds. I was only made aware of it happening when other cars were motioning to me while I was driving. I always firmly shut the tailgate and give it a pull to confirm it is latched. I have gotten in the habit of clicking on the backup camera after I have been driving a few minutes because there does not appear to be a warning light. Because I carry many tools in the bed for work, there is a safety risk to following vehicles (in addition to the cost of lost tools). Upon inspection I have noticed play in the right hinge. It appears to be missing a bushing on the right side that is in place on the left side (photos attached). Because I drive so much for work I didn't take it to the dealer until it had 41k miles on it. The service writer witnessed the play. A an appointment has been made for August 4, 2022 for service, but I was told that it will not be covered under warranty. Feel free to contact me if you would like to discuss.

- Blaine, MN, USA

problem #9

May 152022

1500

  • miles
Rear window frame cracked causing water leak. Concerns of having the rear window popping out.

- Phoenix, AZ, USA

problem #8

Mar 242021

1500

  • 23,000 miles
The rear window or 3rd brake light started allowing water into my truck. My truck has been at gladstone Dodge for almost a month now and I still don't have my truck back.

- Independence, MO, USA

problem #7

Apr 142021

1500

  • 30,000 miles
The third brake light in the truck is leaking and causing water to come inside the cab and stain the headliner. Water inside the cab could cause mold to grow and cause serious health concerns. It could also cause electrical issues. This has been a gradual issue over time and has been confirmed leaking by the dealership. This needs to be a recall as the water line is even around the rear airbag and could cause a malfunction leading to injury or death as a result of a crash.

- Sabina, OH, USA

problem #6

Jan 232021

1500

  • 4,000 miles
While stopped in line at a fast food drive thru line the brakes released allowing truck to idle into car ahead slightly damaging both vehicles. No amount of pressure on the brake pedal had any affect on stopping. Dealer could not duplicate problem and scan shows no codes except the front park sensors most likely damaged in the contact. Ram stated if they can't duplicate issue they are of no assistance

- Adairsville, GA, USA

problem #5

Jan 052021

1500

  • 5,500 miles
The rear frame around the rear cab window cracked and is leaking water. This is on a Ram 1500 that is less than a year old with only 5,500 miles on it. There has not been any unusual use or damage that would have caused this to happen. Many other owners are having problems with this exact same crack and water leak. Replacement windows don't seem to fix the issue and crack again.

- Omaha, NE, USA

problem #4

Jan 012021

1500

  • 5,050 miles
I have owned my 2020 Ram 1500 crew cab 4X4 for 8 months. The plastic frame that surrounds the rear window glass has cracked and caused the window to leak. This occurs both when the truck is in motion or is parked. This is a common problem that needs to be investigated because water can seep into the rear airbags causing the airbags to malfunction. Also with a crack in the rear glass frame the glass may explode causing harm to the back seat passengers.

- Blacksburg, VA, USA

problem #3

Dec 012020

1500

  • 3,000 miles
Tailgate has opened without my knowledge and was flagged down by someone letting me know the tailgate was open. I was about to loose my tool chest. Vehicle comes with tailgate ajar warning light but this feature does not work on the vehicle. Online boards for Ram also state similar experiences. Want to ensure this safety issue is known and addressed. Ram has not done anything about

- Greensboro, NC, USA

problem #2

Dec 022020

1500

  • 4,345 miles
Well driving the vehicle the Ram box lid will pop open at any time even after securing the box lid the locking mechanism will pop open and the lid will come open while driving down the road.

- Fairmont, WV, USA

problem #1

Feb 292020

1500

  • 1,770 miles
After taking the truck through a car wash and bringing home to vacuum, I noticed water in the front driver's side floor. I noticed condensation under the floor mat too. After pulling out the kick panel and rolling the carpet back, the metal floor was wet and the pad was saturated. I took it to the dealer and it was reported back to me that there were seams in the body that were not filled.

- Northport, AL, USA