10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 2,508 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While stopped in line at a fast food drive thru line the brakes released allowing truck to idle into car ahead slightly damaging both vehicles. No amount of pressure on the brake pedal had any affect on stopping. Dealer could not duplicate problem and scan shows no codes except the front park sensors most likely damaged in the contact. Ram stated if they can't duplicate issue they are of no assistance
- Adairsville, GA, USA
The contact owns a 2020 Ram 1500. The contact stated that while operating the vehicle, several of the safety features failed intermittently to function as designed. The contact indicated that while operating the vehicle in reverse, the back-up camera was inoperable. Additionally, while driving, the automatic emergency braking system activated inadvertently causing the vehicle to stop without another vehicle or object being nearby. The blind spot monitoring system would failed intermittently. The contact stated that while reversing the vehicle with the door opened, the safety feature would not stop the vehicle and the auto parking feature would not properly park the vehicle. The vehicle was taken to the local dealer lenoir city Chrysler located at 1206 E broadway St, lenoir city, tn 37772 who replaced the infotainment center and updated the software however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 100. Consumer stated this is the second time it has recurred.
- Maryville, TN, USA
Brake pedal travels excessively on first application of brakes with overall poor braking performance. A rapid second or third brake application brings brake pedal up to normal level, 1-2 inches higher than initial application resulting in normal braking performance. The issue feels like old style rear drum brakes that need to be adjusted but this truck has modern 4-wheel disc brakes. The pedal height to firm solid pedal can be experienced parked or in motion. The reduced braking performance is a high risk to safely driving the vehicle.
- Simpsonville, SC, USA
Turned into driveway to park truck and brakes did not work the vehicle would not stop it hit my garage and the only way to get it to stop is when I threw it into reverse so it wouldn't keep going. The automatic brakes that kick in when too close to something also did not work or kick in.
- Woodhaven, MI, USA
While backing up an inclined driveway onto a busy road the rear braking assist activated without cause, shutting off the engine, leaving me exposed to oncoming traffic. We were able to restart and pull back into the driveway so there was not an accident but it was a very dangerous situation.
- Essexville, MI, USA
Accident happen 5/20/20. Was approaching a stopped vehicle when the brakes failed. Kept trying to apply brakes and nothing happen. Impact at approx 35 mph. After impact the truck started to roll backwards and had to put in park to stop the truck. Tow truck drive also had issues loading on the roll back, brakes would not work. We towed to our body shop for repairs. Then was taken to faulkner dealership for edr testing. Nothing mechanical was ever done with the truck after the body work was done. Bosch released the truck to the dealership. Truck has 513 miles and little over 200 of the miles are what we drove it. Purchased with miles on it. Fiat / Chrysler do not see an issue with the truck via the report. I have sent the report to a separate party that is not hired by Fiat and they indicate to research page 42 of the report on the master cylinder braking system. We do not see any indication on any codes that were recovered performed by Bosch. We know in fact that there were multiple brake codes and feel that the information in still in the "black box". airbags never deployed at impact of 35 mph frontal impact.
- Carlisle, PA, USA
The contact owns a 2020 Ram 1500. The contact stated that on several occasions while the vehicle was in drive or in reverse, the brakes activated independently without warning. The vehicle was taken to an unknown dealer and to lia Dodge located at 2116 central ave, schenectady, NY, 518-579-3300, where an unknown software was updated however, the failure recurred. The manufacturer was notified of the failure however, provided no additional assistance. The vehicle was not repaired. The failure mileage was approximately 500.
- Latham, NY, USA
This defect has the real probability of causing damage to both my vehicle and another vehicle. Taking my new truck through a car wash, I put the vehicle in neutral at the start of the wash. The car wash has rollers that drive the rear driver's side wheel through the car wash. At the end, my vehicle dashboard indicates that I need to depress the brake pedal and push the start/stop button on the dash. After doing this, the dashboard then tells me that I need to depress the brake pedal and put the vehicle into drive. Each time I depress the brake pedal, the driver's rear tire jumps over the roller pushing the vehicle and the distance between my vehicle and the vehicle behind me closes. My Ram has the large monitor screen, and has the ability to install apps. What is needed is a "car wash app" that disables the requirement to depress the brake for these two procedures as long as the vehicle was 1) rolling in neutral; 2) has not traveled more than X feet (300); and 3) has not traveled faster than 4 miles per hour.
- Houston, TX, USA
Driving off a exit, at about 10-15 mph went under a bridge and the forward collision warning system applied the brake and stopped the car short(no other car was in front of me), almost having the car behind me hit me. Also going into a parking garage it also stopped short 2 times during one visit, no other cars around. This is extremely dangerous !!!
- Lincroft, NJ, USA
On November 13, 2019 at 6:00pm pst while traveling 70mph westbound on interstate 90 at the SR18 interchange the vehicle experienced multiple serious safety defects and major systems failures due to loss of electrical power. Light conditions were nighttime, traffic was light, weather was clear. Electronic failure messages began to appear on instrumentation panel approximately 20 minutes prior to the total electrical failure: Navigation, stop/start, climate control, uconnect, sirius radio, adaptive cruise all ceased function with no driver ability to control these systems well prior to the total shutdown. At total shutdown, with the vehicle still traveling at 70mph, the following additional events simultaneously occurred: 1.total failure and complete loss of power steering, 2.total failure and complete loss of power brakes, 3.total failure and complete loss of headlights, turn signals, and hazard lights 4.total failure and complete loss of all dashboard and U connect instrumentation, 5.total failure and complete loss of all steering column and dashpanel controls 6.total failure and complete loss of adaptive cruise control, 7.total failure and complete loss of electronic lane assist. 8.total failure and complete loss of electronic parking brake this ended with the vehicle being safely pulled to the shoulder of the freeway. When stationary, the vehicle lost nearly all power; there was just enough remaining power to randomly illuminate displays and uconnect in arbitrary flashes; giving the dashpanel the appearance of a nightclub. The vehicle was then towed to the selling dealer.
- Mercer Island, WA, USA
- Anoka, MN, USA