10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 4,122 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was driving on the street and had to accelerate rapidly to avoid a collision and when I pressed down the accelerator pedal it got stuck and the truck accelerated and wouldn-??t slow down, I immediately pressed on the brake and it did not slow down at all, I then managed to bring the accelerator pedal back up with my shoe and get it unstuck and that-??s when The truck stopped accelerating. To the best of my knowledge it seemed as if the pedal was sticky or like a spring or something made it get stuck to the accelerating position. I did not notice any warning lights on the dashboard but this is a very serious concern because I was approaching an intersection when this occurred and also I always carry my baby in the truck with me. I have an appt with the dealership on 11/29/21 to diagnose concern.
- Carson, CA, USA
While traveling 15 mph across railroad tracks, the throttle stopped responding to the gas pedal and stopped accelerating. The vehicle made it three feet past outer track and began to roll backward, I applied emergency brake and put gear in park but dial would not move. I attempted restart 3 times without success; 4th time worked and was able to move forward to safe position.
- Winlock, WA, USA
While traveling at approximately 15 mph I slowed to make a right hand turn. Truck was moving slowly enough, maybe 5-8 mph through the turn that I did not apply the accelerator, nor did I have any brake pressure applied to complete the turn. Before I could straighten the truck out of the turn, it stalled. Center screen stated to place vehicle in park before starting. The emergency brake applied itself and I had to place vehicle in park, release e-brake, and restart the vehicle. This has happened about 5 times now in the last 2 weeks, dealer says no recalls at this time, no problems can be found. I fear I am driving a very unsafe vehicle that is less than 6mo old and has 5800 miles on it.
- Lewis Center, OH, USA
Truck has stalled twice pulling into traffic. Both times I have been taking a right turn.speed when it happens around 10 mph. It tells me to put my car in park and toun on the engine, this is going to get someone killed. I have been looking online and other people are having these issues.
- Houston, TX, USA
Vehicle turned off and had to be restarted as I was switching from break to gas after stopping at a stop sign. I had to restart the vehicle in the middle of the intersection. Radio and all instrument lights remained on. No error lights came on. This has happened on 4 separate days, weeks apart at different locations and under different weather conditions.
- St Augustine, FL, USA
Purchased truck on 3/4/2021.with 21 miles on the odometer. On 3/11/2021 was driving on the freeway doing 65mph. In the center of a 3 lane highway when the engine shut off without warning and a dash signaled a warning "service electronic throttle control" appeared on the dash, I made it off the freeway without incident and was eventually able to restart the truck and took it back to the dealer who as of today 4/06/2021 not found the issue that caused the engine to shut down, and has not duplicated the issue after driving it more than 700 miles. They were instructed to replace parts without properly diagnosing the problem by the technical advisor for Chrysler star division who has been advising the dealership master service technician on what to inspect and test without any ability to duplicate the problem. Additional information was recorded on the truck to try and identify any possible cause of failure without success. Dealership service department has kept records and fault codes, and I have every reason to believe this issue is not resolved and that it will happen again, without warning, and possibly at the risk of endangering the lives of all vehicle occupants as well as others outside of the vehicle. I have documentation but the files are unable to be uploaded due to their file size. Copies can be made available upon request.
- Palmdale, CA, USA
- Grants Pass, OR, USA