10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 13 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Front piece of panoramic sunroof blew out. Going 70 mph on highway. No other vehicles near me. Temp was approx 62F out. Overcast. No overpasses. Blew out without warning and without previous issues.
- Amherstburg, MI, USA
On 12/16/21 with mileage at 10,380 my truck lost power and engine turned off as i was making a left turn at a speed of somewhere between 5-10 MPH. After a complete stop i was able to turn the truck back on and everything seemed normal. I did called FCA the following day and was told to have it checked at a dealership near me but Covid hit my family around that time so i didn-€™t take it in for service. on 2/27/22 with 14,800 miles the truck stalled again as i was making a left turn at a busy intersection. The truck stalled on me again for the 3rd time but i didn-€™t document date or mileage. Currently i have a little over 32,000 miles and truck has stalled 3 times and not once did i get a check engine light.
- San Antonio , TX, USA
- Driver side lock stays locked when unlocking the vehicle. Unable to enter and access the vehicle. It will also stay in the unlocked position when locking the vehicle. Vehicle is accessible to break-in. - The safety of passengers, such as my children, is at risk in the event I need to quickly access the inside of my vehicle's driver side if it's locked. For example, if my vehicle needs to be turned off in an emergency or the truck needs to be quickly driven or the gear be changed (say, if accidently not placed in park and the vehicle begins to move), etc. - Dealer has not confirmed issue. - Vehicle has not been inspected. - No prior warning messages or prior symptoms
- Conroe, TX, USA
Tailgate Opened by it self while driving down the road.
- Bellingham, WA, USA
While making a right turn at 5mph, motor shut down and emergency brake was applied. 22k mile on a ram bighorn. Serious safety issue
- Chesapeake, VA, USA
UNKNOWN when driving either Freeway or City there is vibration in vehicle involved often. also the cargo bed slightly shakes and brakes feels like it is tight when releasing you can feel somewhat rubbing the tires.
- Tucson, AZ, USA
Sunroof exploded when driving on highway. Safety was put at risk with glass and being startled when driving. Contacted dealer and also FCA, pending contact back. No prior signs that glass was pending failure. Glass blew outwards from the roof.
- Fredericksburg, VA, USA
The Map installed by the factory in my new 2021 Ram truck displays incorrect speed limits at times. This is dangerous as it always shows 55mph even in a 25mph zone when it is malfunctioning. If you are in an unfamiliar area, and have not passed a physical speed limit sign, this incorrect information could cause a wreck if there are sudden curves or other dangers on that road. Ram refuses to fix under warranty saying it is third party software. I contacted the software company and was told that they have no warranty on their defective software and I would have to buy a new map for $149 and see if that fixes the issue. I questioned her further as she had said "see" if it fixes it and she said the speed limits that their software shows are not always correct and should not be relied on. She could not guarantee the new download would be correct. I am not sure how many accidents may have been caused by this defect but I would like this investigated and at the least make them add a prominent warning message that comes up anytime you activate the Navigation screen. At least that way the consumer would know not to rely on the info being presented to them as they drive.
- Lebanon, TN, USA
For my 2021 Ram Laramie 1500 the Auto Park engages on its on at random times. This has happened to me twice in the last 2 moths. No doors have been open and any passenger in the car has the seat belt engaged. Once it happened when no one but me was in the vehicle, the second time was with my family in the car. Fortunately it has only happened while leaving the neighbor hood and going less than 25 MPH. Each time, this happens, the AutoPark has been engaged and the light above D is flashing. While this is a neat safety feature it shouldn't happen while I'm driving and belted in.
- Missouri City, TX, USA
This has happened 3 times at low speed 2-4 mph. I was making a right hand turn and the truck stalled & shut off. Information on the dash told me to put it into park. I stopped & put it into park. The emergency brake automatically engaged. After disengaging the emergency brake, I started my truck up. No issues once I started it back up & resumed driving. It happened twice at a traffic circle in my neighborhood & once as I was turning right at a light. Thank goodness no one was behind me or it would have possibly caused a rear end collision. This issue has not been reproduced by a dealer or independent service center.
- Crestview, FL, USA
2021 Dodge Ram Big Horn purchased at Golling Chrysler in Michigan, you know the auto capital of America. It has been in the shop four or five times in the past year (well over 30 days in shop) for the identical problem, slams on brakes for no reason - I named my truck, -€œdeath trap-€! This problem has occurred on at least seven occasions and my dealer representative admonishes me for being annoyed with them that they can-€™t find the problem, since in their words, -€œit only happened seven times-€œ. You might wonder why it-€™s been named death trap" Well, when your truck is driving normally, and then it stops, slams on the brakes, practically gives you whiplash, your chest is squeezed by the seat belt, and you-€™re stranded in the middle of an intersection or an entrance on a multi lane highway, or out of a parking lot, and you have no way to make it go until you have to sit for two or three minutes pushing buttons resetting restarting, its earned the name -€œdeath trap-€. I am one of many many owners with this identical problem. Golling Chrysler seems to think it-€™s OK to keep sending me home in a death trap. Workers have mocked me, insulted me, and endangered me. I had to resort to calling Chrysler Corporation and now I have a case!!?. Didn-€™t take long, within five minutes of telling my story to the Chrysler representative my case was put into escalation mode and they actually used the word -€œbuyback-€. What are they going to do after they buy it back from me, sell it to some poor other victim that won-€™t know the difference" Chrysler time to admit, uncover, and rectify this problem before my death trap and those others out there actually cause a fatal accident. Listen to your customers and read all the complaints on this site that are exactly the same as mine. Better yet, take my truck, give it to your spouse, child or someone you love and then see how you feel about a truck that slams on the brakes for no known reason! I-€™m tired of being a sitting duck in this death trap!
- Howell, MI, USA
WHILE DRIVING ON A ROAD GOING APROX 20 TO 25MPH MY TRUCK STALLED. IT SAID THEIR WAS AN ERROR SHIFTED TO PARK AUTOMATICALLY AND ENGAGED THE EMERGENCY BRAKE. i HAD TO SHUT THE VEHCILE OFF TO GET IT TO SHIFT INTO DRIVE. IF I WERE ON AN EXPRESSTWAY OR TRAVELING AT A HIGHER RATE OF SPEED I COULD HAVE HAD A ACCIDENT OR IT MAY CAUSE ME TO GET REAR ENDED.
- Cincinnati, OH, USA
Within first mile of operation within neighborhood while accelerating through away from stop sign executing a left hand turn traveling below 15 mph the vehicle stalls. Truck immediately automatically engages parking brake forcing sudden stop. Issue has occurred intermittently at least once a month since purchase. Vehicle is not set for auto emergency braking. This issue is a significant safety issue for anyone on roads.
- Lithia, FL, USA
We came to a stop sign. Went to press the gas to proceed into the road with on coming traffic. The truck started to accelerate and then the engine cut off. The emergency braking system was engaged and the dash light reflected that. After a few seconds we were able to restart the truck. Luckily just before we were hit by other vehicles since we were left in the middle of a busy road with morning traffic in both directions. I do not feel safe driving this truck. I quickly googled the issue and found many other threads of complaints with the same issue. Please do the research on this before people are killed!
- Jefferson, GA, USA
Vehicle simply turned off while driving at slow speed. Once I pulled over and place it in park and started it back like nothing happened.
- Cutler Bay, FL, USA
I almost died, when my truck stalled as I was entering a major thoroughfare. This primarily has to do with the auto start/stop option on my Ram, which if you do not come to a complete stop, and attempt to accelerate with this feature on, the vehicle stalls. This has happened to me several times, and if you go on the online forums it is happening to many other Ram drivers, it is a serious safety issue, as you have no control over the stall due to the computer. Basically, when I am coming to a stop and then accelerate with the vehicle at a slow crawl, 2-3 MHP, the truck stalls. Imagine rolling through a yield sign and your vehicle stalling, with oncoming traffic headed your way, serious safety issue. Extremely lucky to not have been involved in a crash with oncoming traffic headed my way going 55 MPH, I was able to stay in the yield lane.
- Clearwater, FL, USA
As I-€™m preparing to turn on the road the vehicle turns off and leaves me stranded in the middle of the roadway. The parking brake comes on and messages appear on the dash. This has happened multiple times with and without passengers in the vehicle. I-€™ve reported it to Lithia Ram Jeep in Calallen and was brushed off. I-€™ve taken pictures of the dash on a few occasions when it occurred. I am the first owner and it happened with less than 3-5 k miles.
- Corpus Christi, TX, USA
Vehicle has shut off on me a total of 7 time on me while driving since I purchased on Jan 2 2021. The first time this happened was about 2 weeks after I bought the truck. Each time has been about the same conditions. While driving at low speeds -€œaround 5 mph-€ my truck automatically shut itself off. At this point it automatically engages the emergency brake. I then have to put shifter back in park, put my foot back on the brake to restart my truck then turn off the emergency brake. At this point I am able to shift back to drive and go. Two of the times this happened I was in a high traffic area where I almost got rear-ended. My vehicle does not throw out any codes and the dealership has not been able to duplicate. First time I took it to the dealer they had it for about 2 or 3 days. The second time they had it for 3 1/2 weeks. The 3rd time I took it in to a different dealer and they said they came across a bulletin somewhere that said the needed to change out the MGU, which they replaced yesterday. Hopefully this fixes the issue. A vehicle shutting down randomly is very dangerous. I have been reading a lot of forums and this seems to be a common problem that needs to get fixed or recalled somehow. The date and mileage on the next section are from the last time this happened. But like I said earlier this has been happening since early January 2021.
- Corpus Christi, TX, USA
When starting to accelerate after turning at low speed, my 2021 RAM 1500 with the E-Torque engine will shut-off and the emergency brake will engage. A message will appear that says -€œPark brake engaged, press brake and push to release.-€ Truck has 5150 miles on it. This has occurred two different times while entering highway traffic. Very alarming as I-€™m sure you can imagine. The first time it happened I was on a lightly traveled road and was alone. Then today (1/9/22), It happened again, but this time on a much busier highway and my family was with me and we were almost rear ended. Not a fun experience and potentially deadly. After researching online, particularly on RAM owner-€™s website and forums I have found this to be a common complaint among RAM owners. They take vehicle to dealers and the dealers can-€™t replicate the incident and so they tell customers they can-€™t help them if it doesn-€™t happen when technicians drive the truck, yet they send customers away with a potentially deadly vehicle. I am getting an appointment with local dealer tomorrow but I expect the same answer. I sincerely urge the NHTSA to address this dangerous situation with Chrysler-RAM before serious injury or death occurs in these vehicles. Hopefully NHTSA can get RAM to acknowledge this situation and get something done before injuries or deaths occur. Maybe they will address this with a federal agency. They certainly haven-€™t with their customers. Thank you for your advocacy for the safety of the American people.
- Tuscumbia , AL, USA
- San Leandro, CA, USA