10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 10 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When attempting to make a turn on a back street after a partial rolling stop the vehicle stalled out. The engine cut off and I was fortunate enough to be able to coast to the side of the ride without harming anyone else. The vehicle automatically applied hazard lights, engaged the parking brake once I came to a complete stop, and signaled for me to "push to start" the vehicle again. Prior to that occurring no warning signs were given that the vehicle was having any issues. I was able to restart the truck but this is the 2nd time something like this has occurred since owning this brand new vehicle. This created a potentially hazardous situation as the people behind me had no warning and if I were to cut out into a busy street I would have been hit. I'm fearful of this happening in a busy area while with my family. The dealership/manufacturer has not looked at this vehicle since the incident. I am scheduled to bring it in next weekend.
- Richmond, TX, USA
Unknown Failure causing issue. Vehicle's Engine Shutoff while traveling down the road with no warning messages. Then message says to apply breaks and push "start", but it was in the "Run" and still coasting in Drive on the road. After it slowed to about 5-10 mph, the emergency break system engaged and the vehicle went to "Park" causing the vehicle to throw me forward in the seat and objects were thrown as if I had collided with something. My wrist was injured by this, but lucky I had no passengers or my dog with me. The local dealership is looking into it, but say there is nothing wrong. Upon doing some research, I see multiple people have stated this has happened to them as well. This is a significant risk to health and safety of vehicle occupants and other vehicles that may be traveling near them when this happens. Depending on speed it occurs, the outcome could result in death. I did attempt to connect my on-board diagnostic/monitoring system and found that the manufacturer has it block so I cannot see any possible codes or sensor readings of the vehicle. Then they say nothing is wrong when you take it to them to scan. That is also unacceptable.
- Muskegon, MI, USA
As i slowed down to turn right and get on highway truck died and had to easy to side of highway and restart
- Mexia, TX, USA
My new truck has less than 500 miles on it, and it was just purchased new last month. This incident has happened to me twice so far on the mornings of 10/31/2021 and 11/7/2021. Making a slow left hand turn, the vehicle turned off and and stopped in the middle of the intersection. The vehicle emergency brake also automatically was set when it stalled. The message on the dash said something like to restart, put foot on brake and push start button. This incident was very dangerous and could have resulted in an accident. I am lucky I was not hit in the intersection. In both cases, this occurred about a mile from my home and my initial trip of the day. Temperature outside was normal about 60 degrees. I have scheduled an appointment with the dealer for 11/9/2021
- St Charles, MO, USA
On several occasions since purchase of a new 2021 RAM 1500 the backup camera has failed to work when in reverse. A black screen is displayed. Repeated efforts to turn the backup camera on by putting the vehicle in reverse or selecting the backup camera from the control panel resulted in a black screen. Repeated efforts to turn the vehicle off and on several times consecutively had the same result. I also tried opening and closing the tail gate with no positive result.
- Williamsburg, VA, USA
While making a left hand turn at approximately 5-9mph, my engine turned off. I braked the vehicle to a stop and the Emergency break then automatically haulted the vehicle to a stop. Once stoped the dash read -??press brake and push button to start-??. The dash then read -??park brake auto engaged press brake +push switch to release-??. I then pressed brake and pushed switch to turn off E-brake. The screen then read -??Safe-hold temporarily disabled-?? I then turned the truck on and the dash read -??auto park disabled-??. To sum up, the truck is auto parking while I am driving down the road. This occurred today (11-03-2021) at 9:50AM. Two times within 1 week this has happened. Beginning to occur more and more frequently. Has happened several times in the past and the dealership told me there-??s nothing they can do because they can-??t duplicate the issue. Ram will charge me for any further service appointments regarding the issue. Major safety concern. Video footage of incident available if requested.
- Gulfport, MS, USA
04-19-21, 05-18-21, 07-05-21, 09-19-21, 10-06-21, 10-30-21. Engine shuts off while making a right hand turn at approximately 10-15 mph. Emergency flashers automatically turn on, "Shift to P to start" appears on dash. I then brake to come to a complete stop. The truck then converts its-self from "Drive" to "Park" and engages the emergency brake. "Press brake and push button to start appears on dash". I press brake and push button to start vehicle. Vehicle then turns on and I disengage Emergency break. I then put truck in drive and turn off flashers. Dash then says "Autopark disabled" and I continue on. This has happened on all of the above dates. I was nearly rear ended when it occurred on 09-19-2021. I have video footage of two of the occurrences. Took truck to dealership on the following dates regarding issue: 04-29-21(3,232 mi.), 05-27-21 (4,227 mi.), 06-11-20, 07-08-2021(6,295 mi). Chrysler service department said the issue must have been a "glitch" and could never duplicate the problem. Got a letter in the mail from Ram in July stating that I would have to begin paying for the inspections regarding the issue since receiving the letter. Have not taken it to the dealership since then. *** Other Issues *** -Can-??t use park assist because brakes randomly lock up when backing out of my driveway or parking spots angled at a slope. -Truck quit honking when pressing lock button on 10-16-2021 -?" took to Dealership on 10-23-2021 issue resolved -Truck failed to shift on interstate- quit accelerating and revved up to 6,000 RPMS -?" 10-29-2021 -Truck would not accelerate at stop light 11-02-2021 and then tires spun out when it finally did accelerate.
- Gulfport, MS, USA
While driving and making a right turn low speed 10 mph to 20 mph.. the car completely shuts off on me.. happened 2x within 2000 miles of each other. No engine codes or anything. I pull over to the side and put in park and car turns back on. Major safety issue if it happens during high traffic. Others are reporting the same issue with this vehicle and dealer cannot replicate the issue and give the car back and it happens again.
- St. Augustine , FL, USA
Once again I'm having to make a complaint. While going 70 on the freeway the truck shut off out of nowhere. Almost causing multiple vehicle to hit me with my kids in the car! Some red light on the dash quickly flashed and right after the truck shut off. A vehicle behind be stopped and slowed traffic down thankfully and I was frantically able to start it and immediately pulled off the freeway and just thankful. I called my hubby to come switch vehicles cause I wasn't going to drive it after that. I'm still having issues with the truck staying on after turning it off happened about twice a week for a few minutes then I move parking spots and see what happens. Just a beautiful truck but so many safety issues. Oh and seems like the truck was slapped together. Mufflers aren't straight or even, interior door panels keep coming off, lining is already falling apart, front bumper goes to the right, and break system just turns on at times. Truck was bought brand new with 49 or 59 miles and currently has 26k yes I know high but that's no reason for this to be happening. I have videos of these things happening.
- San Leandro, CA, USA
I drove in to park, I pulled more to the right to give way to pulling out going car I did not notice 3-short protective steel pole that caused damage to running board & scratches on front passenger door. Had the early warning device sensor of side bumper sounded, Icould have avoided it. I Tested, even the front sensors were not working not even warning lights in the instrument screen. The following day I reported to Dealer's Service Mgr. & I kept testing it for several days & The Customer Care of Ram denied responsibility that it driver' negligence. My truck has several history of failed electronics devices the dealer corrected except this one because it's back sounding again. This Early Warning Device Sensors is accident preventive. It comes on & off like the backing camera & others. It normally sounding loud as I park but prior to incident, I don't remember it's sounding I parked but rear bumper sensors are good I always hear it loudly. I advised them of my intention to file claim for the damage. I can forward emails from dealer & Ram Cutomer Care
- Buena Park, CA, USA
I was driving truck at 25 mph. I started slowing down to make a left turn. upon making left turn, power was lost and I tried to step on the gas but no power. truck full of gas with only 90 miles at time of occurrence. sign on the dash to put truck on park as it was loosing power. radio and lights remained on but no power. truck came to a complete stop. turned off and tried to turn back on and once it turned on emergency brake was automatically applied by vehicle. removed parking brake and truck was shaking and acting as if transmission or something was going to go out again.
- Charlotte, NC, USA
While making a right hand turn from a stop at low speed, my truck completely stalled all electrical systems and dash indicators turned off or failed and the vehicle coasted to a stop. I was able to restart the truck using the normal start procedure and there were no further issues. This could have resulted in a traffic accident with potentially fatal injuries.
- Alabaster, AL, USA
Just purchased truck a few days ago. Only 350 miles on it now. On 9-27-21 at approximately 8:50am, I was taking my son to school. I stopped at a stop sign and then proceeded to make a right turn onto the roadway when all of a sudden the engine cut off. Everything else stayed on in the truck. It would not allow me to apply the brakes, start the engine, turn the steering wheel, etc. It traveled across the roadway, into oncoming traffic lane, and then came to a soft stop by itself halfway on the roadway. It activated the electronic brake therefore I had to deactivate the brake, apply brake, turn the shifter to park and then restart the engine, disengage the parking brake again, and shift back into drive in order to drive. All this while in the wrong travel lane. Dealer and FCA has been contacted and could not find the problem.
- Roxboro, NC, USA
PEB AND FCW with BRAKING did not work when truck hit a 90 gallon empty trash can at less than 6 mph. There was no damage to the truck nor the can. These systems are supposed to brake when the truck is about to hit something. If the can were a person, damage would have been done. The dealer service man said he thought it should have braked and scheduled to be looked at September 27, 2021 at 8 AM. There was no known warnings at the time of this incident in August 2021.
- Chelsea , OK, USA
Truck stalls while making hard turns, usually at slower speeds. Truck has also cut off while making a turn into traffic. I've read about a number of consumers having the same issue with the etorque Hemi engines. To answer the above questions: - Not sure what system failed but the vehicle is available for inspection upon request. - The safety of myself & family are put at risk anytime the stalling occurs, especially when turning on to a road with oncoming traffic as the truck could potentially shut off again automatically. - The issue has yet to be confirmed by a dealer. I take the vehicle in on 8/1/2021 to be diagnosed. - The vehicle has not been inspected by the manufacturer, police or insurance representative as of yet. - No prior warning lamps, messages or other symptoms aside from stalling at different times. This issue has been ongoing for a few months now. The vehicle completely shut off once roughly last week sometime.
- Gilbertsville, PA, USA
Rear camara does no show images
- Caguas, PR, USA
Blurry back up camera image with surround view camera option
- Bellingham, MA, USA
Backup camera sometimes has blank screen and guide lines sometimes are not there and zoom function does not work when no guidelines. Truck has been to the dealership 5-7 times, in January they replaced the camera itself but did not fix the issue. I was to they cannot do anything at this point unless it fails at the dealer. It does not have the trailer backup camera.
- Culpeper, VA, USA
I started the truck and drove about a 1/4 mile in my neighborhood. I never got over 20 mph. I approached a red stop light to turn right. I stopped at the light to check for traffic. I then proceeded to turn right and 1/2 way through the turn the truck shut off without warning and it automatically applied the emergency brake. Luckily there were no cars coming in the right hand lane else we could have been hit. I am taking it to the dealership tomorrow for inspection. The info screen notified me that the emergency brake had been applied and that the transmission had been autoset to park. It said to apply the brake to start the truck (it has push button start). I did so and the truck started. I disengaged the emergency brake and the truck then drove normally the rest of the trip.
- Waukee, IA, USA
- Keller, TX, USA