While driving down a straight road going approximately 20 mph my truck pulled me hard to the left and I was unable to control it. The assembly for my front left wheel completely came apart, and my truck was stranded in the middle of the road, without me being able to move it forward or backwards. The dealer stated that the ball joints to the upper and lower control arms both popped out at the same time. The dealer stated that they were unsure why this happened, and that there was no damage or wear to the ball joints. Upon doing my own research, I was able to find an online thread with many other consumers who had the same exact problem as me. Many people stated that it is an issue with the stock upper and lower control arms, and that because of how the truck sits, it puts the ball joints at their limits Increasing the chances of them popping out. Now, my truck is sitting at the dealership with no estimated time of repair due to them being unable to get any parts. My fear is that my safety would have been impacted if this happened at a higher rate of speed on a busier road, such as a highway. There were no warnings or indications that anything was wrong with my truck, and it was driving completely normal up until the incident. I also fear of this happening again since they are replacing the damage parts with stock parts, as well as me being unsure, if this will happen to the other side of my vehicle as well.

- Cortlandt Manor, NY, USA

I purchased this vehicle on May 4, 2023. On 8/5/23, the vehicle did an over the air software upgrade to T25.48. After it did the upgrade a few of my safety features were erased/eliminated. The side cameras stop working. I brought the truck to Stewart Dodge Dealership in Colma Ca. on 8/7/23 so they can reflash the system. The mechanic said that my truck wouldn-??t accept the reflash. It appears my system got corrupted from the software upgrade. After the reflash, my hands free text messages thru the radio stopped working. The mechanic told me that there is a TSB case # S238A000041 about a potential problem after doing this software upgrade. Since then, a Dodge Customer Service representative contacted me, Beth J. and told me that I have a Star case # now. My Star Case # is [XXXXXX] In my opinion, this software upgrade made my truck a safety hazard to me and the public. Stewart Dodge Dealership is saying I have to wait for any repairs since a software enhancement is expected in the 4th quarter 2023. They will not change the radio or throw parts at it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- South San Francisco, CA, USA

The back up camera is not working, there is only a blue screen when I put my truck in reverse. The error message says camera system unavailable. Took it to the dealership to get it fixed and they had it for a week and did not give me a loaner I had to pay for a rental car out of pocket I am severely irritated with my local Chrysler Jeep Dodge ram service center they are not catering to me as a customer and it's really ridiculous because we're talking about a safety issue if I can't use my backup camera to hook up my trailer for work.

- Vernon, NY, USA

After a cold start, I drove 0.5 miles to an intersection. The engine stalled, the vehicle applied the electric parking brake, and would not move. The dash indicated a shift to park was required. The shift was completed and the vehicle was restarted, but in an unsafe state. The hybrid starter/generator was not charging the battery, and service was required. I have had this truck to the dealer several times for this safety problem but they can't duplicate or fix it. I believe it is the same as 23V-265, but they have not included 2022 models.

- Bedford, IN, USA

I bought the truck December 2021 but my truck is 2022 ram 1500, couple month after bought it, when I'm drive the truck in the middle of intersection my truck turn off (stall ) next day i brought to dealer ship to inspect but they couldn't find anything wrong, and today Aug 5 2023 its happen again when I'm about to crossing the road the truck just stop (stall). And it's all recorded on my dash cam and I call the dealer and they said to bring my truck on Monday Aug 7 2023

- Pocatello, ID, USA

Multiple instances where vehicle shuts down, immediately stopping/slowing the vehicle. This has occurred while vehicle is in motion, also in stop and go traffic. Engine will shut off immediately and throw multiple check engine/system warnings, including "Service ABS, Service Stability/Traction Control, Service Airbags. Had service appointment with dealer, but was vehicle was released with dealer stating they could not reproduce instance. Within a week, the vehicle shut down in traffic and had to be towed back to the dealer. Pictures were taken of the dash code and provided to the dealer. After a second week, the dealer response was they could not duplicate the problem.

- Thornton, CO, USA

Two issues, both 12" radio/infotainment issues. 1) Radio will often, and without warning get, for lack of a better term, corrupted, the entire system freezes, no screen control and makes a loud static esc noise.. The only way to fix the issue is to power cycle the radio either by holding the power button and scan button down for 15 or so seconds, or turning off the truck and cycling the power to the radio by opening then closing and opening the door again.. Neither are easy to do when traveling at highways speeds. 2) Infotainment screen will turn off, loosing all controls to cabin features and controls. Radio still works, but no screen is available for controls. ( the screen on/off button DOES NOT turn or reset the screen when this happens) The only way to get the screen back on is to power cycle the truck--- turning off the truck, opening, closing and opening the door again. again, not an easy feat when at highway speeds.

- Terryville, CT, USA

April 8th, 2022, we began having concerns with the safety of the vehicle when the vehicle would not turn off after pressing the off button. The speakers were intermittently working (specific zones not working and eventually all sound lost), no back up alert sounds when vehicle in reverse. After multiple attempts, the vehicle turned off. The next day we started the vehicle and it seemed as though everything had -??reset-?? itself. On 4/13/23 the standing issues mentioned above continued to occur. We brought the vehicle back into Chrysler Dodge Jeep Ram of Brooksville. The Body Control Module was replaced at that time. We picked up the vehicle on 4/25/23. After leaving the dealership, approximately 3 miles down the road, the radio and speakers began to malfunction, and the back-up sensor was not alarming nor producing any sound. The dealership was immediately contacted, and we were told to bring the vehicle back to be serviced once business hours resumed (it was 5:30pm when we picked the vehicle up). Videos were taken to corroborate malfunctions and provided to dealership. 4/26/23 - While driving 45 mph. the emergency brake engaged, bringing the vehicle to a screeching halt. On 5/10/23, while driving at 55mph, the vehicle lost all power The sound system/speakers lost all functionality as well. Videos were taken to corroborate malfunctions and provided to dealership.

- Spring Hill, FL, USA

My 2022 Ram-1500 V6 Etorque truck has stalled 5 different times. Each time it happened after I had been driving 10 minutes or up to 1hr. Each time I was stopped at an intersection or in stop and go traffic. Twice I was able to restart it in less than 1 min. One time was a few minutes. The other two times it would not restart after several minutes. The Sales person suggested I get out of the truck then lock it and unlock it. After 5 to 15 minutes I was able to restart it. In both cases I had to exit the truck in traffic to lock and unlock it. In all 5 cases I was in traffic when this happened. This problem first occurred a few weeks (480 miles) after I bought the truck. The truck is now into a dealer service shop for a second time for this problem. So far they have not been able to diagnose the problem.

- Defiance, MO, USA

Musty smell coming from the Heating/AC since new. Caused a fellow worker to have sneezing fits. Have tried to alleviate the problem myself. Changed cabin air filter, cleaned an already clean cab even more, added disinfectant to vents-??.to no avail. Smell is still there. Makes me question when this truck was built and how long it sat outside in a field/lot somewhere?

- Fertile , MN, USA

Vehicle has no heat or defrost vehicle has been in the shop for over 30 days this problem began as soon as the car was leased new at the dealership which was at the end of January

- Staten Island , NY, USA

Less than 500 Miles engine code EOBD injection system failure. Engine stalled. 5149 miles EOBD injection system failure - Leaving stop sign, mid intersection, engine shut off truck stopped, parking brake applied automatically. Restarted, removed brake drove out of intersection. Malfunction light on dash. 5150 battery light intermittent with the above code on. 7538 miles slowed not completely stopped for stop sign. Engine stop /Start stopped. Hit gas no engine possible e-torque only, whine noise. Truck moved but slow. Let off gas, truck stopped rolling, it applied auto brake. Restarted. Long cranking then started. Moved off rail road tracks. Then had no charging. Battery light and just battery voltage. Got home shut off. Checked belts. Restarted ok charging. Note. When truck restarted from first issue I didn't cycle off. Just hit start. 10997 miles stalled at a stop. Set brake and park. Restarted without shutting off. Running without charging battery. Dealer unable to reproduce issue. Also says no codes show that caused issue. Truck currently at dealer. Dealer told to contact corporate. I opened case with them #[XXX]. Truck is in for the 3rd time without being resolved. No warning when this is going to happen. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Valparaiso, IN, USA

Water intrusion into front of cab. Leaking from storage cavity at top of windshield. May have been the cause of failure of heated seat and heated steering wheel assembly. Dealer has been notified of water leak, and has asked for video evidence prior to repair. Further research has stated that other electrical systems (including key safety components) can be damaged by water leaking from above, as well as mold growth in the headliner. There was no warning, and I only happened to notice when entering into the truck on a rainy day.

- Mechanicsville, VA, USA

The large 12in screen in the middle of the dash that controls all of the safety functions, the radio, temperature controls, rear view camera, etc went blank and was accompanied by an extremely loud beeping noise. I was driving at speed when this happened and almost lost control of the truck. I-??m terrified to continue to drive the truck because I don-??t know if it will happen again. I also don-??t know what works and what doesn-??t.

- Keller, TX, USA

I went to Walmart and my truck shift off coming of the highway. All power died but said was still running I pulled in to Walmart because it was the closest place to coast in to with no power steering. I get out look around nothing looks wrong so I get back in push the engine start button and my truck makes a load bank noise followed by a bright flash as my antenna exploded. I have only 600 miles on it never knew this was a problem I don't even know where to begin I have no power any where in my truck except hazards dome lights that is all

- Fort Riley , KS, USA

Driving around 40mph on a busy road way I went to slow down and make a right hand turn into a shopping center. Truck died without warning, dash displayed normal start prompt screen then told me to shift to park. The lady behind me almost rear ended me. So it stopped the truck completley and restarted with no issue. Im now very concerned for the saftey of my family and myself not to mention I do tow a small but expensive bass boat on the weekends which could cause a major accident and or financial loss!

- Waterford Works, NJ, USA

Truck cut off while driving. Once stopped engine does not restart. Less than 3k miles.

- Toledo, OH, USA

Rear backup camera has no grid lines and is grainy/hard to see. Dealer troublshooted problem, determined radio to be defective. Ram/Stellantis refuises to replace radio due to "software malfunction" to be addressed in undisclosed update.

- Rockaway, NJ, USA

I was at a complete stop awaiting a draw bridge to lower. I put my vehicle in park. When the cars In front of me started to move I put my foot on the brake and turned the knob to drive. My vehicle immediately accelerated out of control. I immediately pressed both feet on the brake as hard as I could and the vehicle kept moving. I hit a guy on a motorcycle and swerved left as hard as I could. I traveled another 150-200 feet and was quickly approaching a gate at a local factory when my vehicle stopped three feet in front of the gate. I thought I killed the guy on the motorcycle- luckily he was ok. The witness behind me described the incident exactly as I did too. I contacted Daimler Chrysler and opened up a case with them. Seems like the gas pedal was pressing itself and I could over power it.

- North Tonawanda, NY, USA

Back up camera will freeze and stop working. A loud tone will also sound and come through the speakers which will not stop until you turn the truck off and restart it. It is very distracting and unless you are in a safe place to do so can cause a hazard.

- Grand Island, NE, USA