10.0
really awful- Crashes / Fires:
- 0 / 6
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 84,183 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The vehicle shut off while driving and will not start and stay running without holding the ignition
- Cle Elum, WA, USA
The contact owns a 2012 Ram 2500. While driving approximately 5 mph, the vehicle stalled without warning and the vehicle was able to restart. The vehicle was taken to classic motors Inc (120 S main St, richfield, ut 84701) where it was diagnosed that the ignition module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000.
- Marysvale, UT, USA
Back in September 2017 I was at work at offutt air force base when I received several messages from the papillion fire department, the la vista police department, and my apartment staff had been desperately trying to get ahold of me to let me know that my Ram 2500, which I had not driven in over 10 days, had caught fire under the hood in its parking spot near my apartment building. My first thought after being completely blown away by the fact that a lightly used truck that hadn't even been driven could spontaneously catch itself on fire was that thank goodness the truck was parked outside and not in my garage. When I got to my truck I saw that the fuse box was melted as well as all the wires leading to and from the fuse box. I had the truck towed to a local Ram dealership and I contacted Ram and Chrysler special investigations who refused to provide me with any details other than the vehicle was no longer under warranty.
- La Vista, NE, USA
Truck shuts off while driving, wiggle key and it starts and continues.
- Holtsville, NY, USA
The contact owns a 2012 Ram 2500. On several occasions, while driving various speeds, the vehicle stalled and lost power. There were no warning indicators illuminated. The vehicle was taken to mullahey Chrysler Dodge Jeep Ram (2520 golden hill rd, paso robles, ca 93446 (805) 369-2400) where it was diagnosed that the wireless ignition module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and assigned case number: 32374095, but no further assistance was provided. The contact referenced NHTSA campaign number: 10V200000 (electrical system). The approximate failure mileage was 75,000. The VIN was unavailable.
- Creston, CA, USA
When driving my truck on any kind of rough road or hitting a bump the truck will shut off. This happens at all speeds while driving in town and on the highway. When the engine shuts off I lose all power to steering, power brakes and all electric components. I have found that the win module is the issue.
- Fountain, CO, USA
The contact owns a 2012 Ram 2500. While driving approximately 70 mph, the vehicle stalled without warning. The contact coasted the vehicle to the shoulder. The contact attempted to restart the vehicle three times, and was successful on the third attempt. The failure recurred at least twelve times in the past two weeks. The vehicle was taken to the dealer (brad francis Dodge in los lunas, New Mexico), but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 86,200.
- Belen, NM, USA
Have a shake in the truck! have taken it in many time to be fixed! for four years have heard it normal to you will have to live with it. Finally after 6 or 7 dealer one decided it would open it up. The hooked it up to this machine that would tell them were it's coming from. They tell me the only thing they can find is a trans mount. So after that they open the rear end they had to rebuild it. Then they had to put all new from rear end up to the engine while power train. It still had a shake! then they got an ok to open the engine from Chrysler. So they adjusted the value lash. O almost forgot the dealer had my truck 7 months to fix the problem. So when I picked it up from szott M-59 on Thursday at around 7 pm and buy Saturday morning truck is on fire in drive way at about 9 am. I drove it on Friday, I parked it by 4 pm. So it was off for about 17 hours or so. Have no idea why there was a fire. Really would like to no what happen. Hearing that there is a problem with alternator. But with the dealer taking of the top of the motor off to readjust the valve lash.I think they had to take of the wire harness and battery cables to work in it. Would love to find out what went wrong!!!!!!!!!! the truck was in driveway facing South wind was coming from the South. Temp out side warm. Truck was shut off around 4pm fri. Fire looked like it started on driver side. Looked like battery area is were the fire started driver side. I have to much paper work to send!!!!
- Allenton, MI, USA
Wireless key node stops working. Thus the trunk loses power and shuts down. This is a very dangers condition. Have talked to other owners and they have had the same problem. You can put the truck in neutral and it restarts, Dodge knows the problem but has done not a thing to fix it. At $440 plus to fix it I guess it is a money maker.
- Missoula,, MT, USA
Vehicle ignition- when the vehicle is in motion and you hit a slight bump in the road the truck will shut off. This will occur at highway speeds and speeds as low at 20mph. Also sometimes when starting the vehicle with the key, once the key is turned to start the vehicle, all loss of power to the dash and ignition system. Lastly if the remote start is used and the key it put into the ignition and turned to the on position and the brake pedal is depressed the vehicle will shut off.
- Lander, WY, USA
The contact owns a 2012 Ram 2500. The contact stated that the ignition switch failed to function properly. Also, the vehicle stalled when driving over uneven land without warning. The contact had to maneuver the key in the ignition and parked the vehicle at home. The dealer advised the contact to schedule an appointment. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.
- Ellensburg, WA, USA
Began having electrical problems. The most serious, while driving after dark, the headlights went out. Airbag light indicator goes on intermittently. Radio goes dead. Replaced headlight bulbs and had tipm flashed but occurred again.
- Stuart, FL, USA
When operating the vehicle it will unexpectedly turn off, wheels lock up, steering locks up, engine stops completely no matter what I am doing. As of late this has been happening more frequently. After research was done, it's the ignition switch problem that will cause death or serious injury. This truck has done this on the interstate, hwy, and city streets while driving at various times. This is our only vehicle and is used to drive my 4 children around, ages 17 to 1yr old.
- Billings, MT, USA
Aircon/heat control head not working. A/C and heat blower cuts out. Been to dealer 3 times for fix starting in June. Dealer says part not available until September. Very dangerous if someone is in car with A/C on and it cuts out on a hot day. Contacted Dodge directly and not helpful. Apparently hundreds of backorder for this part. Happens when vehicle moving, stationary, etc.
- South Harwich, MA, USA
Vehicle was parked in driveway for 6.5hrs. Was unoccupied and not running. Key was not in vehicle. No accessories were plugged in. Flames suddenly erupted from under hood driver's area. Vehicle caught fire and is a total loss. I heard the horn sound prior to noticing the smoke and several times in the fire.
- Salem, CT, USA
The contact owns a 2012 Ram 2500. The contact stated that while parked, the vehicle would not start after several attempts. The vehicle was towed to a dealer where it was diagnosed that the ignition node needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 15,000. The VIN was not available.
- Willowick, OH, USA
When I tried to switch my headlights from dim to bright, they wouldn't stay in bright. After several attempts the brights would not come on. When I signalled to turn left, the left headlight went out. When I signalled right, the right headlight went out. When I stopped and set the parking brake, both headlights went out. Seems like my truck has a ghost onboard!
- Carson City, NV, USA
I have received a notice of recall 2 times since December 1,2014 for diesel fuel heater electrical connector and have been to the Dodge dealer several times to get this taken care of. The dealer states that they do not have the parts. This has been over 8 months now and I am now experiencing electrical problems with this vehicle as well as what appears to be a sticking throttle as I drive. This is a serious situation as the vehicle does not slow down when releasing the throttle. It also at idle will increase the RPM on it's own. Update 9/15/15 the fuel heater was fixed. The electrical problem still exists with high idle and the vehicle only slowed down when the brake was applied. The high idle and constant instances of failure of the vehicle to slow down was a recurring problem as well as the inability to obtain information from the vehicles information port still exists. Updated 10/01/15
- Zephyrhills, FL, USA
I was given notice of recall on December 9th 2014.received another notice this month on the fuel heater. I have been to the dealer several times and they do not have the part.it has been over 6 months since the first recall notice then they send another one and still do not have the parts.what good is a recall of a dangerous situation with the vehicle and the manufacture does not supply the parts! I have also had a problem and made a report before about the truck not stopping or slowing down.the electronic throttle sticks and this is very dangerous.
- Zephyrhills, FL, USA
- Paradise, CA, USA